Emails to put them in that appropriate folders
At the moment, I cannot put my emails into my different sections because I can’t go past section a find everything and don’t work
Inbox to folder move doesn’t work any more
Since updating my iPhone the Inbox to Folder move doesn’t work any more, it won’t scroll down. Please sort this, it makes it impossible to make use of the app any more.
Faulty app
Since I changed phones I am unable to move new emails into folders as my screen doesn’t scroll to locate the correct folder
Got better.
Got my fingerprint access back thank goodness.
Useful mail app
I’ve been using the BT Mail app for a few years now and it has some useful functionality although not quite as good as the web service.
However I recently updated my iPhone 16 Pro to IOS 27.2 and when using the app, I tried to move an email message to a folder, it would only show the top ten folders and wouldn’t scroll down to the folder I wanted (this worked fine before the update).
I removed the BT Mail app, shutdown and restarted my phone, then reinstalled the app, but the same issue is occurring.
However I recently updated my iPhone 16 Pro to IOS 27.2 and when using the app, I tried to move an email message to a folder, it would only show the top ten folders and wouldn’t scroll down to the folder I wanted (this worked fine before the update).
I removed the BT Mail app, shutdown and restarted my phone, then reinstalled the app, but the same issue is occurring.
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Update required
Please update this app,the inbox to folder move is inoperable..
Not. Working
Will not refresh on my iPad
Folders
Since I downloaded iOS 27 the folder screen won’t let me scroll down
BT problems
BT problems with connection, outages, error codes, and non intuitive website, even relates to just signing i. !
Rubbish app
BT Mail app is useless .It keeps logging me out. Sometimes 5 times in a day or then none at all in a week.Then have to get verified after inputting Password. Only email provider I have this issue with!
Getting worse and worse, and even worse than when reviews was originally written.
App seems to be getting worse with every week, I travel between the U.K. and Norway quite regularly. Each time I log in it states that my security has been compromised and I need to change my password, I am having to do this almost everyday. So frustrating. Then if I have changed my password using my iPhone when I come to use my iPad I get a refresh message, which doesn’t work. I then have to log out in order to put in the latest password. This is not easy as it always sayes there is no internet connection despite a 500mb connection. A lot of the time I have to delete the app, reload and the try to log in only to get the compromised message again.
Also deleted email keep re-appearing after they are deleted. Currently have 68,000 email that I can permanently delete.
Desperately looking for a different email client for my emails.
Also deleted email keep re-appearing after they are deleted. Currently have 68,000 email that I can permanently delete.
Desperately looking for a different email client for my emails.
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Email stuck in draft
Emails stuck in draft and never send, no reason just very annoying
Bt email
Though the service is generally good, however almost twice a week it asks to refresh and relogin, which is only possible by deleting the app and reloading* it every time. Annoying and time consuming.
Hopeless
It keeps saying error then it works fit a few weeks then error etc
The search function is absolutely $#!£
When you search for something it only gives maximum 20 results - so good luck if the one you're looking for is from a while ago... You don't stand a chance.
That's if it even pays attention to the terms you search for. Very frustrating when the email title and the email itself both include a specific word, but it somehow doesn't find it. So then you have to go through months worth of emails to find it yourself.
It's ridiculous that a massive company like British Telecom doesn't prioritise making a serious and functioning email app. The previous versions were all just as bad, come on this is British Telecom and they seem to be asking an amateur coder to make this for them!
That's if it even pays attention to the terms you search for. Very frustrating when the email title and the email itself both include a specific word, but it somehow doesn't find it. So then you have to go through months worth of emails to find it yourself.
It's ridiculous that a massive company like British Telecom doesn't prioritise making a serious and functioning email app. The previous versions were all just as bad, come on this is British Telecom and they seem to be asking an amateur coder to make this for them!
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New Contract
Great service in your Derry store with Eva. everything explained simply and I felt very comfortable with questions answered.
Logging in
By app keeps requiring me to reregister when I have used the app OK for many years.
Really poor
App keeps losing my IMAP setting on IPad…. Have to keep deleting the app and putting it back in so I’ve given up and deleted it now
Great Reliable App
Excellent app which I use all of the time but the inbox fills up with dross because there doesn’t seem to be a method of deleting blocks of unwanted messages. It is the only drawback I have found but the problem becomes increasingly worse.
Going wrong
Things keep going wrong.
