Comparison

WEB.DE vs BT Email

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WEB.DE

Manage your emails, store files securely online, and stay informed with news, all within one app. Features an intelligent mailbox for better organization and a protected online storage solution with German data protection standards.

Highlights
  • Intelligent mailbox for thematic email sorting
  • 1 GB email storage
  • 2 GB minimum online storage
  • Send attachments up to 20 MB
  • Secure file storage with German data protection
  • Automatic photo upload
  • Encrypted email sending
Features
Read full description

Email, Online Storage & News - All in your account! The free WEB.DE app is your loyal companion on the go! The Intelligent Mailbox takes a lot of work off your hands! Incoming emails automatically arrive in the inbox of your mailbox. One after another, in chronological order - but mixed thematically. In the intelligent mailbox, new emails are also displayed in individual categories - completely automatically, for more overview. Everything remains as usual in the inbox. With the online storage, WEB.DE offers you a professional, free storage solution. It is equally suitable for file backups as well as for easy and fast sharing of large files - for example, photo albums. Thanks to the highest security standards, the online storage is virtually indestructible, and with cloud made in Germany, it also meets the highest data protection requirements. Particularly useful: The WEB.DE app also supports your other WEB.DE mail accounts. So you can always keep an eye on all your WEB.DE mailboxes in one app! Our "push sounds" are particularly popular: These individually adjustable notifications sound when a new email arrives. The operation is also very simple and intuitive, and the interface adapted to the smartphone is particularly user-friendly. The battery-saving email push service and the secure, protected access with PIN protection are additional advantages. For these reasons, the WEB.DE app has already been downloaded and installed over a million times! At a glance: Free app for your WEB.DE email account! 1 GB email storage Send attachments up to 20 MB Minimum 2 GB online storage 2 individual mail addresses Ad-supported Send encrypted emails Optional: Secure access with PIN protection Best display of mailbox on the smartphone Read WEB.DE news Manage files in online storage Automatic photo upload Our terms of use: http://agb.web.de/registrierungspflichtig/AGB Our privacy policy: http://agb.web.de/Datenschutzerklaerung/AGB/

About

BT Email

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

Highlights
  • Designed for BT email service
  • World-class cyber security
  • User-friendly interface
  • Organize emails by date, contact, or classification
  • Add folders
  • Manage signatures and auto-replies
  • UK and Ireland based support
Features
Read full description

PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service.  To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it- If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.  This is what you will get:  - A brand new app  – Designed specifically for our email service, completely BT-run and UK supported.  - No need to worry – our world-class cyber security protects your email to give you complete peace of mind.  - Hassle-free emailing  - The app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, auto replies and more via the settings menu.  - Help is close at hand  – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier

Screenshots

WEB.DE4 screens
BT Email4 screens

Verdict

The call

The clearest difference is review sentiment: WEB.DE at 73% against BT Email's 17%. WEB.DE also leads on update cadence (every 2 weeks vs every 3 months) and rating (4.6 vs 4.3). BT Email's advantage is in-app purchases (none vs 20) and ads (none vs shown). On price and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. WEB.DE sells 14 in-app purchases, starting at $0.99 per month. BT Email asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

WEB.DE holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: WEB.DE has 1.8K ratings behind it against 223, so its average is the more settled of the two. Written reviews point the same way: 73% of WEB.DE's written reviews are positive against 17% of BT Email's.

UpkeepUpdate frequency

WEB.DE ships an update every 2 weeks, BT Email every 3 months. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

Scorecard8 real differences · 2 level
WEB.DE versus BT Email: the parameters behind the verdict, then further details
ParameterWEB.DEBT Email
PriceFreeFree
Rating4.6 (1.8K ratings) — better4.3 (223 ratings)
Positive reviews72.6% of reviews — better17.4% of reviews
Number of ratings1.8K — better223
Update frequencyEvery 2 weeks — betterEvery 3 months
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size358 MB116 MB
Age rating4+4+
Developer1&1 Mail & Media GmbHBritish Telecommunications plc

Customer experience

WEB.DE

All ratings1,815 ratings
Positive89.4%
Neutral4.8%
Negative5.8%
Written reviews201 reviews
Positive72.6%
Neutral6.5%
Negative20.9%

BT Email

All ratings223 ratings
Positive83.4%
Neutral3.1%
Negative13.5%
Written reviews643 reviews
Positive17.4%
Neutral10.1%
Negative72.5%

User reviews

WEB.DE

From 1.8K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Intuitive interface
  • 🔒 Good spam filters
  • 💡 Linking to web.de photo album and online storage

Room to improve

  • 🐛 Crashes and stability issues
  • 🔍 Poor search and organization features
  • 🔑 Frequent re-login required
  • 🗂️ Lack of multiple account support
  • 🌐 Limited international availability

BT Email

From 223 App Store ratings

What we love

  • 🚀 Fast and good layout
  • 👍 User friendly app
  • 🔒 Excellent format easy to look up older emails
  • 👍 Well organized
  • 👍 Easy to use

Room to improve

  • 🐛 Freezes, crashes, and glitchy
  • 🐛 Slow and laggy
  • 🐛 Authenticating issues and logging out frequently
  • 🐛 Emails not updating or syncing properly
  • 🐛 Emails getting stuck in drafts or outbox

Bugs and requests

WEB.DE

Reported bugs

3 issues
  • Emails not loading or syncing properly
  • Login issues and app freezes
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Dark mode option
  • Improved email search and organization
  • Support for multiple email accounts
  • Better integration with other services

BT Email

Reported bugs

5 issues
  • Emails getting stuck in outbox
  • App freezing and crashing
  • Inability to log out properly
  • Compatibility issues with iOS updates
  • Inconsistent email display and notification issues

Requested features

5 requests
  • Ability to bulk delete emails
  • Improved search and filtering options
  • Better spam and phishing protection
  • Seamless integration with other email accounts
  • More user-friendly and modern interface

In-app purchases

14 purchases

WEB.DE

Subscriptions14
  • WEB.DE Mail App+$0.991 Month
  • Online-Speicher 30 GB3 variants$0.991 Month
  • TrackFree$1.491 Month
Show 11 more
  • adfree App$1.991 Month
  • Online-Speicher 100 GB$1.991 Month
  • Online-Speicher 150 GB3 variants$2.491 Month
  • Online-Speicher 250 GB2 variants$3.491 Month
  • WEB.DE MailPlus2 variants$3.991 Month
  • WEB.DE Mail Plus$3.991 Month
  • WEB.DE Club Membership$4.991 Month
  • WEB.DE Mail Plus$4.991 Month
  • WEB.DE Club Membership$6.991 Month
  • WEB.DE MailPlus$49.991 Year
  • WEB.DE Club Membership$69.991 Year
None

BT Email

No in-app purchases

Questions

Is WEB.DE free?
WEB.DE is free to download, with in-app purchases available.
Is BT Email free?
BT Email is free to download, with no in-app purchases.
Which has better reviews, WEB.DE or BT Email?
WEB.DE is rated higher. WEB.DE averages 4.6 out of 5 from 1.8K ratings, while BT Email averages 4.3 from 223 ratings.
Do WEB.DE or BT Email have ads?
WEB.DE shows ads; BT Email does not.
Which is updated more often, WEB.DE or BT Email?
WEB.DE ships an update every 2 weeks, and BT Email every 3 months. Most recently, WEB.DE was updated on September 22, 2026 and BT Email on September 23, 2026.

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