Comparison

Proximus Mail vs BT Email

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Proximus Mail

Easily manage your emails on the go with instant notifications for new messages. Enjoy built-in spam and antivirus protection for secure communication. Offers 50 GB of free storage for your @proximus.be or @skynet.be accounts.

Highlights
  • Read, send, and receive emails
  • Push notifications for new messages
  • Antispam and antivirus protection
  • 50 GB free storage
  • Simple installation and use
Read full description

Proximus mail is an easy-to-use application. With just one click, you can read, send or receive your e-mails from a mobile device. Thanks to its push notification, you will always be notified of new messages. Never lose contact with your friends and family again. The Proximus mail application offers you the following advantages: • Simple to install and use. You no longer have to configure anything. • Thanks to the antispam and antivirus programs that come installed free of charge, your account is perfectly protected and your privacy is respected. • 50 GB of free storage on your @proximus.be or @skynet.be account.

About

BT Email

This app provides a secure and user-friendly way to manage your BT email account on the go. It offers robust cyber security, easy organization tools, and dedicated UK-based support for a seamless email experience.

Highlights
  • Designed for BT email service
  • World-class cyber security
  • User-friendly interface
  • Organize emails by date, contact, or classification
  • Add folders
  • Manage signatures and auto-replies
  • UK and Ireland based support
Features
Read full description

PLEASE NOTE, the BT Email app is only available for users of our new premium and standard email service.  To find out more about the new service, please visit https://www.bt.com/help/email/what-s-the-bt-email-app-and-how-do-i-get-it- If you’ve started using the new email service, download the app for free today and take your email with you, wherever you go.  This is what you will get:  - A brand new app  – Designed specifically for our email service, completely BT-run and UK supported.  - No need to worry – our world-class cyber security protects your email to give you complete peace of mind.  - Hassle-free emailing  - The app has a clear, user-friendly interface that makes it easy to send, read and organise your email. You can group emails by date received, contact or classification and add folders at the touch of a button; then manage your signatures, auto replies and more via the settings menu.  - Help is close at hand  – Our free support comes from advisors based in the UK and Ireland, so asking for help and advice couldn’t be easier

Screenshots

Proximus Mail4 screens
BT Email4 screens

Verdict

The call

The clearest difference is ratings volume: BT Email at 227 against Proximus Mail's 3. BT Email also leads on rating (4.3 vs 4.0). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BT Email holds the better App Store score, 4.3 against 4.0. That said, the two scores are not equally well evidenced: BT Email has 227 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 11% of Proximus Mail's written reviews are positive against 18% of BT Email's.

UpkeepUpdate frequency

Proximus Mail ships an update every 6 months, BT Email every 3 months. The most recent releases landed on November 2, 2026 and November 6, 2026 respectively.

Scorecard2 real differences · 8 level
Proximus Mail versus BT Email: the parameters behind the verdict, then further details
ParameterProximus MailBT Email
PriceFreeFree
Rating4.0 (3 ratings)4.3 (227 ratings) — better
Positive reviews10.7% of reviews17.6% of reviews — better
Number of ratings3227 — better
Update frequencyEvery 6 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size110 MB116 MB
Age rating4+4+
DeveloperProximusBritish Telecommunications plc

Customer experience

Proximus Mail

All ratings2 ratings
Positive50.0%
Neutral50.0%
Negative0.0%
Written reviews56 reviews
Positive10.7%
Neutral16.1%
Negative73.2%

BT Email

All ratings223 ratings
Positive83.4%
Neutral3.1%
Negative13.5%
Written reviews693 reviews
Positive17.6%
Neutral9.7%
Negative72.7%

Bugs and requests

Proximus Mail

Not enough reviews yet to summarise bugs or requests.

BT Email

Reported bugs

5 issues
  • Emails getting stuck in outbox
  • App freezing and crashing
  • Inability to log out properly
  • Compatibility issues with iOS updates
  • Inconsistent email display and notification issues

Requested features

5 requests
  • Ability to bulk delete emails
  • Improved search and filtering options
  • Better spam and phishing protection
  • Seamless integration with other email accounts
  • More user-friendly and modern interface

In-app purchases

None

Proximus Mail

No in-app purchases

None

BT Email

No in-app purchases

Questions

Is Proximus Mail free?
Proximus Mail is free to download, with no in-app purchases.
Is BT Email free?
BT Email is free to download, with no in-app purchases.
Which has better reviews, Proximus Mail or BT Email?
BT Email is rated higher. Proximus Mail averages 4.0 out of 5 from 3 ratings, while BT Email averages 4.3 from 227 ratings.
Do Proximus Mail or BT Email have ads?
Neither Proximus Mail nor BT Email shows ads.
Which is updated more often, Proximus Mail or BT Email?
Proximus Mail ships an update every 6 months, and BT Email every 3 months. Most recently, Proximus Mail was updated on November 2, 2026 and BT Email on November 6, 2026.

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