Regression Issues?
The latest version of the MyBT app seems to have gone backwards in terms of functionality. No Face ID prompt, so now I have to enter my username and password. The app doesn’t always remember the PIN so I have to keep entering that, and the download bill feature doesn’t work. A status bar at the bottom of the screen says ‘Downloading…’ but after it has downloaded, the bill doesn’t appear and isn’t in the downloads folder on the phone. Am now resorting to using the website. These are basic things that are not that hard to fix.
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Keeps login me out.
Keeps login me out with every app softeare update. Very annoying. Dont need it that bad so will probably delete it now.
Absolute rubbish
This app has never worked. I’ve always updated it and kept the most current iOS. I’ve given up trying to log in. I returned to BT as a formerly disgruntled customer but was promised things would be different this time. But it wasn’t. The app is just the tip of the iceberg. Internet speeds are at least 50% less than what I pay for and I’m now counting down the time to the end of my contract so I can leave BT never to return.
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embarrassing
basically the mobile website with a stability deficit
perhaps I'm being unfair - it does do a couple of things as reliably as their annual bill increase: it will, like clockwork, log you out every month, and it consistently breaks literal built-in system wide integrations like password auto complete by means of grotesque custom UI elements or inane design choices like putting the email and password fields on separate animated pages
get a grip BT
perhaps I'm being unfair - it does do a couple of things as reliably as their annual bill increase: it will, like clockwork, log you out every month, and it consistently breaks literal built-in system wide integrations like password auto complete by means of grotesque custom UI elements or inane design choices like putting the email and password fields on separate animated pages
get a grip BT
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Unusable
I cannot access this app as I used it previously for a different account which is now paid up and closed. The new account uses same email address so I cannot access the app to view the new account as the app sends me in a doom
Circle of retry or login again. This should be zero stars as it does nothing except raise my blood pressure.
Circle of retry or login again. This should be zero stars as it does nothing except raise my blood pressure.
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