Convo Call User Reviews

Customer Experience

Positive experience24.4% of reviews
Neutral2.4% of reviews
Negative experience73.2% of reviews

~ Based on 41 written reviews from the US App Store.

Is Convo Call Safe?

Convo Call appears mostly safe based on user ratings. AppsHunter Safety Score for Convo Call is 72/100.

This assessment is based on 106 user ratings, with an App Store average of 3.6/5.

Safety Analysis

63.2% of ratings point to a safe experience
0.9% of ratings suggest some concerns
35.8% of ratings point to a risky experience

~ Based on 106 App Store ratings for Convo Call.

Is Convo Call Legit?

Convo Call appears to be a legitimate app. AppsHunter Legitimacy Score for Convo Call is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Difficult to use

I tried to look for deleting spam calls or blocking it. Difficult to navigate to find it. It should have a slide method to delete a number or slide to block as a choice like in other apps

Dark Mode

The front page has a white background with the Convo logo, which can be harsh on the eyes when you open the app. Also, the menus have a white background when you interact with the app.

Nah not worthy

No worthy

Bring back the full VCO capabilities

Clean layout, but I am frustrated by the lack of full VCO capabilities. What the heck happened?

Interface design

Despite constant updates, the app’s interface design remains horrible and in need of improvement.

Best

🤟🏻👍🏻

AMAZING

Killed it very accessible

Really bad lagging

ugly design

Keeps freezing and no option to select gender specific interpreter right from beginning

I wish I could say good things but the old app was MUCH better. This one keeps freezing :-/ And I would like to be able to select only female voicing interpreters right from the beginning.

Response from developer

Thank you for your feedback — we understand how disappointing and frustrating this experience has been, especially when the app freezes during use. We’ve recently released improvements focused on video reliability and reducing connection issues, and we have another update planned for next week with additional reliability enhancements. While we know that doesn’t change your experience so far, we’re committed to continuing to improve Convo Call. We’d love to learn more about what you’re encountering. If you’re open to it, please reach out to us at account@convorelay.com.

Incoming call notification

The incoming call notification pops up for only a second before I can accept or decline the call. Convo is unable to resolve this glitch. I miss the old app, where I never had this issue :(

Response from developer

Thanks for flagging this — a one-second window to accept a call isn't good enough, and we know it's frustrating when it gets in the way of a conversation. We're aware this is affecting iOS devices across the board, and our team is actively working on a fix. We'll have it resolved as soon as we can. Appreciate you sticking with us.

Effective

I love it. It’s quicker. I can see the interpreters more clearly. I love it. Thank you.

Response from developer

Thank you so much — this is exactly what we work toward. Clear, fast, and reliable for you. We appreciate you taking the time to share this! 😊

Convo call

This app is fantastic for the deaf community. However, I would appreciate it if they could add a feature that allows users to block and screen calls from scammers and do not disturb me. Overall, I really like this app.

Response from developer

Thank you for the kind words and the feedback! We're glad Convo Call is working well for you. We do offer call blocking — you can manage it by logging into your profile at convo.io. We've noted your interest in blocking directly from the app, and we'll pass that along to our team. If you have more ideas, please reach us at account@convorelay.com. 😊

I Kissfist Convo!

Great app. Easy to use. Great upgrades. Love the interpreters because they’re cheerful!

Response from developer

Thank you for your kind words! We’re glad you’re enjoying Convo Call and finding it easy to use. It means a lot to our team to read that you’ve noticed the upgrades and appreciate our interpreters’ cheerful spirit. If you ever have ideas or feedback, we’d love to learn from you at account@convorelay.com.

Much better

Huge improvement than the Convo VRS (legacy) app. I can now confidently rely on new app to make calls without worrying about video quality or dropping connection. Love the interpreters and their quality! Truly looking forward to what and how the app improves over time!

Response from developer

Thank you so much for sharing this! We’re glad to read that Convo Call has become a reliable part of your daily communication and that you’ve noticed improvements in video quality and connection stability. It means a lot to our team to read your kind words about our interpreters. We look forward to continuing to improve the experience, and we’d love to learn from you anytime at account@convorelay.com.

Keeps freezing

I wish I could say good things but the old app was MUCH better. This one keeps freezing :-/

Response from developer

Thank you for your feedback — we understand how disappointing and frustrating this experience has been, especially when the app freezes during use. We’ve recently released improvements focused on video reliability and reducing connection issues, and we have another update planned for next week with additional reliability enhancements. While we know that doesn’t change your experience so far, we’re committed to continuing to improve Convo Call. We’d love to learn more about what you’re encountering. If you’re open to it, please reach out to us at account@convorelay.com.

Storing their files directly on devices without permission

Invader. Intruder. Storing the data directly in the file on device. None of apps do that but this does. Stop breaking into device . Uninstall immediately.

Response from developer

Thank you for your feedback. We understand how concerning it can be when an app behaves in a way you don’t expect, especially when it involves privacy and data storage. Protecting our users’ privacy and security is important to us. We’d like to better understand what you experienced and investigate further. If you’re open to it, please reach out to us at account@convorelay.com.

Older version was better

More technical issues, unable to use multi devices.

Response from developer

Thank you for your feedback — we understand how frustrating technical issues and device limitations can be. We appreciate you taking the time to share your experience. Feedback like yours helps us better understand where improvements are needed. We’d love to learn more about what you encountered. If you’re open to it, please reach out to us at account@convorelay.com.

So I don't think about the saved by the contract where it not find out search but gone plus add.

I will try to call guy on vrs it was working yet! It's seeing clearly very video chat. Thanks so much!🤟🏽

Response from developer

Thank you for sharing this! We’re glad to read that your VRS calls are working well and that the video quality has been clear. 🤟🏽 Feedback like this means a lot to our team. If you ever have ideas or suggestions, we’d love to learn from you at account@convorelay.com.

No area code for Alaska

I tried to register it but it says that my area code is not available and it wants me to be on the waitlist. Then it abruptly disconnected me before I could enter my name.

Sorenson also has the same problem, there’s no area code for Anchorage in their system.

Should I keep looking?

App not responding to calls

Registering - no change