Really bad lagging
Keeps freezing and no option to select gender specific interpreter right from beginning
Response from developer
Thank you for your feedback — we understand how disappointing and frustrating this experience has been, especially when the app freezes during use. We’ve recently released improvements focused on video reliability and reducing connection issues, and we have another update planned for next week with additional reliability enhancements. While we know that doesn’t change your experience so far, we’re committed to continuing to improve Convo Call. We’d love to learn more about what you’re encountering. If you’re open to it, please reach out to us at account@convorelay.com.
Incoming call notification
Response from developer
Thanks for flagging this — a one-second window to accept a call isn't good enough, and we know it's frustrating when it gets in the way of a conversation. We're aware this is affecting iOS devices across the board, and our team is actively working on a fix. We'll have it resolved as soon as we can. Appreciate you sticking with us.
Effective
Response from developer
Thank you so much — this is exactly what we work toward. Clear, fast, and reliable for you. We appreciate you taking the time to share this! 😊
Convo call
Response from developer
Thank you for the kind words and the feedback! We're glad Convo Call is working well for you. We do offer call blocking — you can manage it by logging into your profile at convo.io. We've noted your interest in blocking directly from the app, and we'll pass that along to our team. If you have more ideas, please reach us at account@convorelay.com. 😊
I Kissfist Convo!
Response from developer
Thank you for your kind words! We’re glad you’re enjoying Convo Call and finding it easy to use. It means a lot to our team to read that you’ve noticed the upgrades and appreciate our interpreters’ cheerful spirit. If you ever have ideas or feedback, we’d love to learn from you at account@convorelay.com.
Much better
Response from developer
Thank you so much for sharing this! We’re glad to read that Convo Call has become a reliable part of your daily communication and that you’ve noticed improvements in video quality and connection stability. It means a lot to our team to read your kind words about our interpreters. We look forward to continuing to improve the experience, and we’d love to learn from you anytime at account@convorelay.com.
Keeps freezing
Response from developer
Thank you for your feedback — we understand how disappointing and frustrating this experience has been, especially when the app freezes during use. We’ve recently released improvements focused on video reliability and reducing connection issues, and we have another update planned for next week with additional reliability enhancements. While we know that doesn’t change your experience so far, we’re committed to continuing to improve Convo Call. We’d love to learn more about what you’re encountering. If you’re open to it, please reach out to us at account@convorelay.com.
Storing their files directly on devices without permission
Response from developer
Thank you for your feedback. We understand how concerning it can be when an app behaves in a way you don’t expect, especially when it involves privacy and data storage. Protecting our users’ privacy and security is important to us. We’d like to better understand what you experienced and investigate further. If you’re open to it, please reach out to us at account@convorelay.com.
Older version was better
Response from developer
Thank you for your feedback — we understand how frustrating technical issues and device limitations can be. We appreciate you taking the time to share your experience. Feedback like yours helps us better understand where improvements are needed. We’d love to learn more about what you encountered. If you’re open to it, please reach out to us at account@convorelay.com.
So I don't think about the saved by the contract where it not find out search but gone plus add.
Response from developer
Thank you for sharing this! We’re glad to read that your VRS calls are working well and that the video quality has been clear. 🤟🏽 Feedback like this means a lot to our team. If you ever have ideas or suggestions, we’d love to learn from you at account@convorelay.com.
No area code for Alaska
Sorenson also has the same problem, there’s no area code for Anchorage in their system.
Should I keep looking?
App not responding to calls
No time for your nonsense
App
Not able to connect
Response from developer
Thank you for your feedback — we understand how disappointing this experience has been, especially around interpreter connection times and changes from the previous Convo VRS experience. We recognize that the current experience has not met expectations for everyone, and we’re continuing to improve Convo Call based on feedback from our community. We’d love to learn more about your experience and what you’re seeing. If you’re open to it, please reach out to us at account@convorelay.com.
Greatly improved
Response from developer
Thank you! We’re glad to read that the issues you experienced in previous versions have been resolved and that Convo Call is working well for you now. Feedback from our community helps us continue improving, so it means a lot to our team to read this. If you ever have ideas or feedback in the future, we’d love to learn from you — feel free to reach out anytime at account@convorelay.com.
HORRIBLE!!!!!!!
RUN!
Interpreter instant access
Response from developer
Thank you! We’re glad you’re having a fast experience connecting with interpreters — it means a lot to our team to read this. If you ever have feedback to help us improve even more, we’d love to learn from you. Feel free to reach out anytime at account@convorelay.com.