The ABSOLUTE Best!
40 years without a failure … some record!
Old school
I’m sure the printed copy, is better for our house
Not what it used to be
I’ve been a subscriber to this app for 10 years now, and it’s not what it used to be. Where did all the interactive features go, the ones that you still tout in the app description, and on your website? During COVID, it changed to what is basically a PDF, and that was ok for back then, but it hasn’t changed back. And now, I, and others apparently, haven’t gotten the May-June 24 issue yet, and not a peep anywhere about it.
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Cook’s illustrated magazine app just keeps going downhill.
The May/June issues not available on the app. I can get it on my library app for free. All the great features that disappeared with the pandemic have never returned. If you try for app support, it takes you to their site but there is no support. I have call and have been told numerous times it is Apple’s app, and they do not support it. I just so frustrating.
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22
22 days and counting, still no May/June issue :-(
Not what it used to be
I’ve been a subscriber to this app for 10 years now, and it’s not what it used to be. Where did all the interactive features go, the ones that you still tout in the app description, and on your website? During COVID, it changed to what is basically a PDF, and that was ok for back then, but it hasn’t changed back. And now, I, and others apparently, haven’t gotten the May-June 24 issue yet, and not a peep anywhere about it.
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No latest issue
I’m not getting the May/June 2024 issue, and I know it’s out. Fortunately my renewal date is in a few days. So I’m not renewing. Shoddy management here. Disappointing.
Where's my most recent issue?
I love the magazine, but I have emailed about my most recent issue for May/June 2024 which isn't there, but no response. I know is out because it is on Apple News. I'm a paying subscriber! Why isn't the app updating?? I like to save my magazines to refer back to them. And yes, I have restored my previous purchases to make sure that there wasn't a glitch somewhere. I want my magazine or else I may as well unsubscribe.
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Only got the first 2 issues of a 12 subscription.
Have this problem even after refreshing purchase. No response from customer service.
Not updating
My Cook’s Illustrated Magazine is not giving me the update to the May-June 2024 issue. Please fix this. I would also like the interactive features restored for app users. MG
Where is the current issue?
I have been a subscriber to Cooks Illustrated for decades, most recently this iPad version. The latest edition (May-June 2024) is available to me as an Apple News+ subscriber and has been since early in the month. However, your iPad app is still just offering me the March-April edition, on the 17th of the month. The new issues reliably appeared shortly after the first of the month they were expected. Why is the content available now on Apple News but not in the app? The interactive features disappeared with the pandemic (is working from home really preventing these features from being reinstated, or is it just cost savings?) and the release of the electronic version keeps getting delayed more with each issue. It is feeling like you really want to abandon this version of the magazine, it is an afterthought.
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All Access doesn’t work
I bought the all access subscription for CI, ATK and CC. I downloaded the apps and was able to log into ATK. No luck with CI and CC. Called support and they said their apps do not work with Safari. I canceled my subscription as all I have is IOS and MacOS devices. If it doesn’t work with the native browser then why bother creating the app? My advice, don’t waste your time if the technology decisions do not allow it work properly.
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Please restore interactive features
Folks, it’s been what, 2 years, that we iPad readers have been without the interactive features we purchased the iPad edition for. We’ve been patient and “understanding’ (as your notice says), but I think the clock has run out on that. Your team can’t still be working from home, and even if they are, that is no longer an acceptable excuse. Furthermore, there have been a number of review comments on here similar to this one and no one from CI has bothered to respond to any of them. Again, unacceptable. You really need to step up your customer support game in the digital space or don’t be in it at all. No one who can be reached via the CI customer support number or email ever seems to have any idea at all about the iPad edition and that is completely maddening. Please stop ignoring us. We’ve been patient long enough.
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Unable to download August issue since iOS 15.6 update
New iOS update 15.6 can’t download new issue. Is this going to be fixed?
Not fully compatible with iPad
Not fully compatible with iPad
Bring back the interactive content
It’s a great magazine but it’s seriously embarrassing that the developers are still claiming that “working from home” is their excuse for just publishing a PDF of the print magazine without all the great interactive features that used to be included with the issues on the iPad app. I work in tech and literally everyone else figured out long ago how to design and code from home offices except the CI staff. Get it together guys!
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Subscription doesn’t work
Paid for the subscription to the magazine through App Store and still can’t view any of the magazines. Quit the app and restarted it even rebooted my iPad and still can’t view the magazines. Unsubscribed and deleted the app.
ATK is too greedy
I already subscribe to cooksillustrated.com and apparently they want more money to actually use this app! I used the old app a lot but quite frankly am tempted to drop my subscription to the website now that there are so many recipes available online. And I say this as someone who subscribed to the print issue for years and even tested recipes for a while.
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Gran revista!
Con muchas recetas sencillas, buenos datos y muchos tips.
Terrible “update”
This app used to be amazing. Absolutely perplexed why they would change it.
Can’t even bookmark recipes anymore. Plan to cancel my subscription.
Can’t even bookmark recipes anymore. Plan to cancel my subscription.
