Lousy customer service
Cannot download June/July issue. Nobody seems to be able to help and nobody wants to take responsibility. Waste of money!
Paid subscrbtion
I have a paid subscription and the June issue won’t load. There is no direct contact to fix the problem. I submitted the issue with the App Store but I don’t know if they can help. I will probably have to cancel my subscription and I don’t want to because I love the magazine but I’m not going to pay for it if the magazine won’t load.
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Multiple requests for help, still no access to magazine
I have been a digital subscriber for years. Lately I keep having problems accessing the magazine. I have a current subscription with about 8 months left in my subscription. Yet I cannot access the magazine. Each new issue that’s released requires me to contact support to ask for help to be able to view the magazine. It is now one week to August and I still cannot access the June/July issue. I have sent numerous requests for help. I get email replies asking to send my info including receipt of payment. I have sent the requested info multiple times. I still cannot access the magazine. I do not recommend this app. It is nothing but frustration.
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Lousy customer service
Cannot download June/July issue. Nobody seems to be able to help and nobody wants to take responsibility. Waste of money!
App is garbage
This app is terrible. Long time subscriber, very disappointed. Going to cancel my subscription if I can’t access it!
