Better Business should check out Reader’s Digest
I have had a subscription for Reader’s Digest for over 50 years. I changed from the mailed magazine to on line because I got tired of magazines not being delivered.
I started my digital subscriptions through Amazon and got a while everything was fine until the month before I had to renew. Then suddenly I could not access the magazines I had bought. I tried to deal with the publishers but hit a brick wall. I like the magazine so I thought if I bought my subscription through Apple instead of Amazon it might solve my problem. It did not!
I bought my latest subscription in September of 2025 with a renewal scheduled for mid September, 2026. Unfortunately in August of 2026 my app will not access anything at all. I have talked to Apple who worked with me to try and access my magazines but could not. I have sent all the information available from Apple to Reader’s Digest to get their help but all they look at is the cancellation of my subscription renewal with Amazon in 2025 and not my new subscription through Apple in September of 2025. I guess I will have to give up on reading a magazine that I had enjoyed for over 50 years. Apple at least generously has refunded the original purchase price they took 11 months ago.
I started my digital subscriptions through Amazon and got a while everything was fine until the month before I had to renew. Then suddenly I could not access the magazines I had bought. I tried to deal with the publishers but hit a brick wall. I like the magazine so I thought if I bought my subscription through Apple instead of Amazon it might solve my problem. It did not!
I bought my latest subscription in September of 2025 with a renewal scheduled for mid September, 2026. Unfortunately in August of 2026 my app will not access anything at all. I have talked to Apple who worked with me to try and access my magazines but could not. I have sent all the information available from Apple to Reader’s Digest to get their help but all they look at is the cancellation of my subscription renewal with Amazon in 2025 and not my new subscription through Apple in September of 2025. I guess I will have to give up on reading a magazine that I had enjoyed for over 50 years. Apple at least generously has refunded the original purchase price they took 11 months ago.
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App NOT working
I will have no option but to not renew in September unless you get this to work again. Please advise.
App opens to black screen
App worked fine until this month. Now it opens to a black screen. Numerous emails sent and no response so I’m stuck with an app that doesn’t work and paid for subscription through 1/2027. Also keep trying to contact Apple support and automated system won’t route me to live person and automated chat no help. Just asks useless questions and no help getting a refund.
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App is non-functional, useless!
I either get an “error occurred” message or a black screen. Issues thumbnails are no longer displayed. Whatever they did in this update needs to be backed out.
Horrible
Not user friendly at all. Slow and too many hoops to jump through.
