Better Business should check out Reader’s Digest
I have had a subscription for Reader’s Digest for over 50 years. I changed from the mailed magazine to on line because I got tired of magazines not being delivered.
I started my digital subscriptions through Amazon and got a while everything was fine until the month before I had to renew. Then suddenly I could not access the magazines I had bought. I tried to deal with the publishers but hit a brick wall. I like the magazine so I thought if I bought my subscription through Apple instead of Amazon it might solve my problem. It did not!
I bought my latest subscription in September of 2025 with a renewal scheduled for mid September, 2026. Unfortunately in August of 2026 my app will not access anything at all. I have talked to Apple who worked with me to try and access my magazines but could not. I have sent all the information available from Apple to Reader’s Digest to get their help but all they look at is the cancellation of my subscription renewal with Amazon in 2025 and not my new subscription through Apple in September of 2025. I guess I will have to give up on reading a magazine that I had enjoyed for over 50 years. Apple at least generously has refunded the original purchase price they took 11 months ago.
I started my digital subscriptions through Amazon and got a while everything was fine until the month before I had to renew. Then suddenly I could not access the magazines I had bought. I tried to deal with the publishers but hit a brick wall. I like the magazine so I thought if I bought my subscription through Apple instead of Amazon it might solve my problem. It did not!
I bought my latest subscription in September of 2025 with a renewal scheduled for mid September, 2026. Unfortunately in August of 2026 my app will not access anything at all. I have talked to Apple who worked with me to try and access my magazines but could not. I have sent all the information available from Apple to Reader’s Digest to get their help but all they look at is the cancellation of my subscription renewal with Amazon in 2025 and not my new subscription through Apple in September of 2025. I guess I will have to give up on reading a magazine that I had enjoyed for over 50 years. Apple at least generously has refunded the original purchase price they took 11 months ago.
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App NOT working
I will have no option but to not renew in September unless you get this to work again. Please advise.
App opens to black screen
App worked fine until this month. Now it opens to a black screen. Numerous emails sent and no response so I’m stuck with an app that doesn’t work and paid for subscription through 1/2027. Also keep trying to contact Apple support and automated system won’t route me to live person and automated chat no help. Just asks useless questions and no help getting a refund.
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App is non-functional, useless!
I either get an “error occurred” message or a black screen. Issues thumbnails are no longer displayed. Whatever they did in this update needs to be backed out.
Horrible
Not user friendly at all. Slow and too many hoops to jump through.
My big acting up
For some reason every time I load it 3-4 seconds later it says “an error occurred”. Please fix it
Scam
I purchased this 24 hours ago. My purchase has not been updated in the app even though I got a receipt for the purchase. My free week is clicking away and I can’t use the app. There are not any issues with my Apple Card—other purchases have gone through. CS is nonexistent and non responsive.
No longer showing current issue
Current issue is not showing as available for reading or download. Have always seen a delay between receiving print edition and seeing it on iPad app. But recently it’s three weeks into current issue’s month and still not available.
Minor improvement needed, still good app
I downloaded this app after subscribing in 2023. Ive loved it since. However i own a giant rd collection and can’t take it on the go with me. All your archives span up to 2011, so there is no way to read pre 2010 issues. I wonder if you have an archive of all the magazines you made digitally so that I could read old issues on the go. Thanks!
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Great
Great great great
Ok but not great
Way too many non English speakers. Antiquated it.
Doesn't work
I paid for a year I can't sign in. I need my refund.
doesnt work， bad app
i downloaded the last issue. but can't see anything.
No table of contents
There is no clickable table of contents. One has to literally scroll to the last page say to go to, say Word Power.
Good app, good time
The app works great and this is so much a better way to enjoy phone time than doom scrolling through contentious social media posts and comments. This app is an oasis. Each article is brief and well-written.
Print edition valued
Once upon a time the app version of READER’S DIGEST could be downloaded and saved so an internet connection was not needed. It also had a bookmark and table of contents at the ready, to avoid scrolling through pages to get to the place you remember reading last. No more. It can’t be downloaded and saved. On a plane, it cannot be read if you accidentally close & reopen the app. You have to flip through pages to get to the place you need to be.
I treasure my print editions as I can take them anywhere to read them. Even to the beach! I can highlight parts I like, or tear out pages to keep & share. If it’s intact, I donate it to my library so someone else can enjoy it & hopefully get their own subscription.
I’ve read Reader’s Digest since 1963, when I was 12. The jokes were my favorite & the real stories taught me valuable lessons. I might not like the app, but I will continue to subscribe to the print version as long as I live.
I treasure my print editions as I can take them anywhere to read them. Even to the beach! I can highlight parts I like, or tear out pages to keep & share. If it’s intact, I donate it to my library so someone else can enjoy it & hopefully get their own subscription.
I’ve read Reader’s Digest since 1963, when I was 12. The jokes were my favorite & the real stories taught me valuable lessons. I might not like the app, but I will continue to subscribe to the print version as long as I live.
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Just took my money
Did 1 year subscription. Of course have to pay for back issues. But clucked on latest issue, but to read it I must pay an additional $4. Total rip off not recommended.
APP DEVS HELP
I just bought my subscription but it won’t let me read anything. I can’t even create an account so I can’t sign in
App Not Working!
I keep getting an “Entitlement Server returned empty token”!
disappointment
really wanted to subscribe. Gave it a try. and was nable to log in. The app did not understand I wanted a digital subscription through the app. unable to log in nor register. Tried supoort and was completely useless just sending me to rd.com and had nowhere to go there in search of support. They could just care less to my wanting to subscribe. Way to go, felt very welcome with that trial...not!
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