Details

  • Released
  • Updated
  • March 11, 2021
  • February 18, 2025
Cool Connect screenshot #1 for iPhone
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About

Manage your Carrier and Midea air conditioners, view product details, and book essential services like installation and maintenance. You can also explore new models and track your service requests.

View installed ACs
Access product and warranty info
Book installation and maintenance
Track service calls
Purchase new air conditioners
Watch product usage videos
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What's New in Cool Connect

2.7.4

February 18, 2025

Bug Fixes and Improvements.

User reviews

Not able to register

Why is there no option to register? It’s directly showing login page.

Fake Scam

This is a fake app used by scammers to call you and pretend they are from carrier service center and ask for money online in advance before sending a technician. Don’t use this app they are collecting the data and scam you in different ways. Carrier brand doesn’t have any app for ios.

App crashes

App crashes frequently . When checking service history ..

AC INSTALLATION

Very good service and professional executive person has been send for Installation job has done very good

Waste of app and time and money

Product is fine
But customer support is too much bad experience.
If you call to customer service it will give another number Whatsapp
And it will not help any way

Developer apps

FAQ

What can I do with Cool Connect?

Cool Connect allows you to view your installed Carrier and Midea air conditioners, access product and warranty information, book installation and maintenance services, track service calls, and even purchase new air conditioners. You can also watch product usage videos and provide feedback on CMI service.

Can I manage multiple air conditioners with Cool Connect?

Yes, Cool Connect allows you to maintain multiple addresses where products are installed, enabling you to manage all your Carrier and Midea air conditioners in one place.

How do I book a service appointment using Cool Connect?

You can book various services such as installation, preventive maintenance, or breakdown repairs directly through the app. Simply navigate to the service booking section and follow the prompts to schedule your appointment.

What brands of air conditioners are supported by Cool Connect?

Cool Connect is designed specifically for consumers who own or are interested in Carrier and Midea brand air conditioners.

Can I buy a new air conditioner through Cool Connect?

Yes, the application provides the functionality to buy a new room air conditioner directly. You can also view the latest range of Carrier and Midea brand air conditioners available.

How often is Cool Connect updated?

The latest version of Cool Connect is 2.7.4, which was last updated on February 18, 2025. Updates typically include bug fixes and feature enhancements to improve user experience.

What is the age rating for Cool Connect?

Cool Connect has an age rating of 4+, making it suitable for a wide range of users.

Does Cool Connect have ads?

The provided data does not indicate the presence of advertisements within the Cool Connect application.