Never works
Didn’t work
Great!!
Download the app turn your Bluetooth on enter the code. no dip switches you don’t even have to open the cabinet. What more could you ask for? I have an apple phone and it works perfectly. You have to stand in front of the air handler though or it won’t work.Its purposely designed that way, so the signal would not leave the home. Keeping it secure.
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Works great
When my new furnace was installed, it ran at a very high fan speed, which was loud and produced a chilling effect even though the furnace was sending heat. The installer did nothing to match the performance of the furnace with my small house. After reading the owner's manual carefully, I saw that CoolCloudHVAC could help with my problem (via Bluetooth). And it did! I found I could control how it fires up, what percentage fan speed it uses in the main sequence and how it slows down in the shut down sequence. In 4 years, my furnace hasn't "forgotten" my settings through power outages and storms. I really think the pros should be making these adjustments, not me, but the technicians at the company I use are not aware (apparently) that the furnace operation parameters are not fixed in stone. I would appreciate a "how to" manual in the app, but I would appreciate it even more if the companies made good use of the app. After all, the circuit board in my furnace looks like it could send 10 Apollos to the Moon.
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No
Terrible never works. Coworkers have issues with theirs as well.
Useless with an Apple product
As others. This app is just not happening or working as an Apple product user. Deleted it and downloaded it again just to try anything to get it to work. Get to the log in page and it just keeps circling “synching” left the phone by the furnace for 30 min. just to check it again with the same “synching” still displayed. Tried to find the furnace manually in the bluetooth settings as well on the phone and a tablet still unable to connect.
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Connect
I can never connect to any unit
Trash
The app doesn’t work. It doesn’t connect and if it ever randomly does work it loses connection immediately. I’m inches away from the furnace so it’s pretty sad that it won’t work.
Fix it and it would be okay.
Fix it and it would be okay.
App keeps shutting down
Every time device settings is selected the app shuts down. Same on ipad and iphone. Tried restarting both devices, reset furnace power, still does not work.
Stuck in update loop
Got two amana furnaces installed and not say they need to be updated. After clicking update in goes through the update and then when I press done wants to update again. Can’t setup the furnaces.
Instruction manual says there are dip switches but my model doesn’t have them and requires the app.
Very frustrating!!
Instruction manual says there are dip switches but my model doesn’t have them and requires the app.
Very frustrating!!
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Useless ap
When I finally logged in there were no dates on the most recent errors so you could not tell when the failure occurred. This ap needs a lot of work.
Horrible!
Anybody with an iPhone trying to connect to their new Amana or Goodman units can forget about this app working! Just installed a brand new communicating system in my home and there were five of us in the hallway with iOS devices trying to sync these units and there’s absolutely nothing on the screen! Looks like I have to set up this unit via the push buttons. Y’all need to figure this out, Goodman, and give us iOS users something we could really use instead of a worthless interface that does absolutely nothing.🤬
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I hate this app
I hate this app, whoever decided that requiring it for service/install doesn’t work in the field. You are over-complicating a system that used to work perfectly fine. I’ve serviced hundreds of units with the dip switch boards and never had an issue. If it’s not broke, don’t “fix” it. And the three little buttons you can use to program the board? It takes longer, time is money, stop wasting it.
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Terrible
My less than 1-year old air conditioner stopped working, most likely because of a firmware issue. You have to use this app to update it, but it fails every time. My service tech and I have tried multiple devices - iOS and Android and we either get a failure to update or the app crashes (Android). Worse yet, I’ve submitted technical questions through their website (which is their stock response to bad reviews here) and have not received any response despite it not being days later. And no, it’s not in my junk mail folder.
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Garbage
Don’t forget your password or your username. If you do good luck recovering it. Me and my company enjoy wasting two hours in a customers house to commission a new system because I can’t get on the app to set parameters Is absolutely asinine.Good luck getting a timely response back from their customer service or finding a phone number to talk to somebody and technical support. I can’t wait till Amana drops this piece of ___ app.
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Latest update 2/23 crashes the app
I have an iPhone 13 Promax. Was able to modify furnace settings yesterday. Updated app today and it crashes everytime.
Crashing at furnace setting
iOS version keeps on crashing on the furnace setting page regardless of the iOS version. The last furnace update is the problem. Android version work fine.
I tried to contact support to submit the problem but they would not listen as I am not a contractor thus I’m stupid.
I tried to contact support to submit the problem but they would not listen as I am not a contractor thus I’m stupid.
Awful with no support
Just make a plug in!!! Can never connect the app to an Amana furnace, we can install the system in one day and then spend three days trying to update it. Don’t worry, your new A/C won’t work till it’s updated! Just get a different brand and fire your tech support, can’t get a hold of anyone there.
Furnace details and settings for IOS Apple devices DOES NOT WORK! Please fix the bugs.
Details for changing and updating furnace settings does not properly work for the Apple version. Works fine on Android.
Pure garbage
I loaded this app to use with the newer Goodman/Amanda units and could not even register due to the app constantly crashing when trying to enter my data. It would freeze up at the username and password fields and take about 30 seconds to unfreeze. Then when I typed information it would not even show up in text field.
They need to work on the bugs in this app. Where was this developed? China!?
They need to work on the bugs in this app. Where was this developed? China!?
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Terrible!
Terrible app logging in you have to change your password because it says "incorrect username or password" then go to change it and it closes the app all together this has been happening 9/10 times for telling us dealers that this app is supposed to streamline the process for us it's making us back pedal the process!!!
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