Useless with weak connection
If you have a weak connection which us technicians normally do in the places we end up working the app takes forever to log you in wasting yours and the customers time and also has a habit of logging you out when the connection is weak and then you can’t log back in making all your expensive Bluetooth tools useless. Also giving you no way to manually calibrate your probes was an awful idea. The hardware is great, but the software is horrendous.
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Cannot register to get in
You cannot register to use the app. This makes the $1100 combustion analyzer worth a whole lot less in my opinion. Probably will put back into the box and return it as it’s brand new. Time to look elsewhere.
Garbage
This review is not just about the terrible app but fieldpiece in general. If you are trying to use YOUR wireless probes know that you can’t until Fieldpiece says you can by creating an account with everything including your phone number, also need to give them your location constantly. It’s like that crazy ex you have a restraining order on but worse, because they aren’t as pretty. So if you are in a bad service area, have a customer with equipment down, just know you better have an account, be able to login to that account and give them your location data. I also recently started using a vacuum gauge that I’ve had for a couple years but never had to use because I found the one I had left behind, and this bed vacuum gauge leaks right out of the package. I thought I’d be okay with probes with no screen on them and I WAS WRONG! It’s terrible, especially when you have a company wanting your account and location every time you use the app. So I’ve recently purchased NAVAC probes and I’m SUPER happy with them. I wouldn’t suggest buying anything fieldpiece ever.
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Horrible
Please figure out this app fieldpiece. What an absolute piece of garbage.
Failed updating probe through the app, probe turned nonfunctional.
Tried to update the pressure probe, through the app, it failed/froze , it was a working probe, but it would not power on anymore after failed update… I Sent it to them for repair, didn’t hear or receive it back as they said with in 2 days!! Had to keep calling, long hold over 40 minutes had to hang up, no answer to emails either !! Finally after 2 weeks of keep contacting them, They charged me $65 to send me another one! While nothing was wrong with my probe until decided to update it!! I should not have been charged especially had to wait 2 weeks, wasting my time!
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