Desktop UI is clunky
Desktop app is pretty horrible. Web interface is better.. Kind of annoying.
Bad sales tactics
They promised me a $100 gift card for listening to their sales call and they never sent it. Also the product doesn’t seem to offer much outside of creating an place for scheduling and invoicing while linked to a google account which can be done cheaper
Not helpful what so ever
I had nothing but problems from day one still have not received money from a job I completed Very dissatisfied
No text
My instructor is great, however, management was suppose to reach out on 3 different occasions to set up texting. Needless to say, 3 45m sessions were wasted because we can’t figure it out. The response I received was basically figure it out on my own by going to their AI support which I have already tried. Now, I am stuck in the busiest part of the season with no time for anything and I am suppose to waste another hour or two trying to figure it out while still paying them $400/mo. I’m sure we could’ve had it worked out within minutes, but apparently, their clients time isn’t valuable to them.
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Not happy
I was very happy using Housecall Pro until I noticed this month September 9, 2026 that my monthly membership was increased without my approval and without a phone call notifying me that they were going to add extra special features to my account without my permission and charge me extra for it. We had already removed the pipeline feature from our membership to save money from that and they automatically added it again. I find it very suspicious that they do this during our busy season when we’re so caught up with HVAC work and we have hundreds of Housecall Pro notification emails coming in. Not cool and I will no longer recommend Housecall Pro to anyone ever again I did call everyone that I recommended Housecall Pro that signed up to it to make sure to check their bank accounts and to make sure that this did well and to call Housecall Pro and report it right away.
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