Easy to use
Very easy to use and good for keeping things organized
Helpful
I love housecall pro
Not working good
Over the past six months, there have been several outages where either payments, the chat function, or other features failed to work; things are constantly being updated, yet something is always breaking. This happens on a regular basis, so, honestly, I cannot recommend this program for business use.
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Confusing, Complicated
If you want a boondoggle of an app to frustrate you at nearly every turn.m, this is the one.
Can’t Edit Client’s Address in the iOS App
Technicians and business owners cannot edit a customer’s service address directly in the Housecall Pro iOS app, and this is extremely frustrating.
Sometimes you only discover the problem after driving to the wrong address. Then you may have to drive another 40 minutes to the correct location. In the mobile app, the only option may be to delete the job and create it again, which can also remove important information such as photos, payments, notes, and other job details.
Yes, the address can be changed through the web browser, but field technicians rely on the mobile app while working. The browser version and the iOS app should have the same basic workflow and functionality.
Editing a service address is a basic and essential feature for any field service application. Housecall Pro should add this option to the iOS app as soon as possible.
Sometimes you only discover the problem after driving to the wrong address. Then you may have to drive another 40 minutes to the correct location. In the mobile app, the only option may be to delete the job and create it again, which can also remove important information such as photos, payments, notes, and other job details.
Yes, the address can be changed through the web browser, but field technicians rely on the mobile app while working. The browser version and the iOS app should have the same basic workflow and functionality.
Editing a service address is a basic and essential feature for any field service application. Housecall Pro should add this option to the iOS app as soon as possible.
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