Development Abandoned
The developer last updated this app in 2017, which helps explain why notifications don’t work and the app crashes constantly. Regardless of its intended functionality, it’s a complete failure for customers, and therefore a failure for businesses that rely on the HouseCall system to manage customer relationships.
Show more
Old, minimal features, bad user experience
I used this app years ago to schedule some work and just reinstalled it to change my password. Turns out there is no way to change your password via the app. The app also forces you to provide reviews for past services, which it is now doing years after I used it to have the services performed. Every time I open the app the app force prompts me to provide feedback for past services. Additionally, the app just seems low quality overall with a very outdated interface.
Show more
Amateurish
Buggy with weird UX flows and looks to not be very secure. Forces you to rate service in order to proceed into the app, terms of service seems aimed at professionals if you can find it. No mention of a privacy policy, etc.
The service I use this for can’t figure out how to delete unfinished jobs from months ago and the support e-mail of house call was less than useless. They responded at 5AM and were trying to converse with me over e-mail in real-time. Then when I pointed this out they told me to use the real time chat option which only exists in the Pro version of the app. Then they told me they couldn’t help me and to reach out to the company in question because I am not a paying customer.
The service I use this for can’t figure out how to delete unfinished jobs from months ago and the support e-mail of house call was less than useless. They responded at 5AM and were trying to converse with me over e-mail in real-time. Then when I pointed this out they told me to use the real time chat option which only exists in the Pro version of the app. Then they told me they couldn’t help me and to reach out to the company in question because I am not a paying customer.
Show more
Do Not Use
I actually was working with a contractor that billed me through the app. Now I’m forced to leave a rating when I don’t care to and now I can’t look for other contractors
Very frustrated
If I could rate a zero I would. This is the first negative review I have ever given, but this app is not functional. I’m actually considering firing my cleaning service because it is their method of scheduling and billing and I do not want to deal with this app ever again.
