Always a issue of some kind
App is a pos. Logs you off and then when you don’t have phone service you can use you tools because app wants you to log in
Garbage
Account creation is required to use the app. I need to create an account…..just to view pressure and temperature data. Of course they use the information to send promotional material. Can’t get any work done out here without having 20 different apps and logins. Make it stop!
Thousands in tools broke with no internet
Completely useless if you don’t have an internet connection wasting thousands of dollars in tools and time. Old company like field piece should have fixed this by now. Garbage.
Login issues
I can’t log in. Tried changing the password and still doesn’t work. Tried creating another account but can’t because the account that supposedly doesn’t exist is taking up my email. So it’s a huge waist of time on the job.
Sometimes
Sometimes it works great, sometimes it won’t load
Firmware updates
They never seem to work. Waste a lot of time following the steps and the tool is useless because the updates do not work.
It works sometimes
Without an Internet connection and your phone or tablet is away from the tools for too long, you go to next job, it forces you to log back in and it must have Internet connection. Sometimes in rural areas with no Internet connection or in city and the internet connection is down, guess what? no tools working! that sucks.
Frequently disconnect from my wireless probes between the SMAN gauges and the joblink phone app.
Frequently disconnect from my wireless probes between the SMAN gauges and the joblink phone app.
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It’s okay
I’ve got an iPhone 16 pro max and the app is updated. It still has bugs and errors that cause it to crash or not allow you to get to the diagnostic screens to use your tools. The app seems like it’s been neglected. They really need to keep updating it regularly.
not reliable.
just so it happens, we work in the remote areas where there is no Internet. And when you open this app, all of a sudden it wants you to login into your account. again without Internet it is completely useless.
why do I need to be logged in? why password has to be that complicated?
Is it the matter of national security? When I started using this app, it only required numbers now it needs special characters letters, and numbers why? I’ll tell you why because you are fishing for people's passwords. Someone can make a mistake and enter already used password in your system. And expose their identity.
why do I need to be logged in? why password has to be that complicated?
Is it the matter of national security? When I started using this app, it only required numbers now it needs special characters letters, and numbers why? I’ll tell you why because you are fishing for people's passwords. Someone can make a mistake and enter already used password in your system. And expose their identity.
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Very inconsistent
The app always logs me out and drops the Bluetooth connection to the gauges.
Update failure
Already update every single probe but app won’t let me use them and still shows that I need to update them all this is frustrating.
Worst app
Can’t create an account
Broken app
Tried to make a account twice , when I use app , I’m given wrong credentials twice.
App doesn’t work
If your app doesn’t work. Your tools don’t work. Not very reliable in my opinion. 30+ years in the industry.
Never Stays Logged In
So recently they updated their app and now every single time you open or close the thing it logs you out. Used to be able to still use the app in areas with no service but not anymore because when it force logs you out you get a black screen of death when you try to get back into the app.
Fix the credentials issue!
I’m so tired of getting logged out of the app every five minutes while trying to pull a vacuum and decay test and then have to log back in and it’s ruined and I have to start all over again. This is costing me time and money and it needs to be fixed ASAP or I will be switching to a different brand. It’s been over two weeks and the problem still has not been resolved. This is completely unacceptable!!!
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Every update breaks it
UPDATE: Now even after many submissions to customer support and no reply, updating my phone, deleting and installing app multiple times, I still have to login to the app multiple times a day. It seems that if the app is closed for 10-30 minutes it kicks you out and you have to login again. Unbelievably annoying to have to do this just to access the readings.
Any time there is an update to “fix general issues”, the app does not function for a couple days.
I work for a company with 25 tech that all use joblink tools. On 3-3-26 an update came through and I got calls from 8 different techs saying their app didn’t work and they couldn’t use their probes to complete their jobs. All on different phones, all tried deleting and downloading the app, and for some of them the app didn’t work all day. Now today it won’t work on my phone today. It worked yesterday somehow.
There is also no reason this app should need cell service or an account of any type in order for me to access the probe readings. It should be able to give me readings purely locally on my device through the Bluetooth alone.
The account services are nice, but not needed or used by the vast majority of techs.
Please make this able to function without cell service and without logging into an account.
Any time there is an update to “fix general issues”, the app does not function for a couple days.
I work for a company with 25 tech that all use joblink tools. On 3-3-26 an update came through and I got calls from 8 different techs saying their app didn’t work and they couldn’t use their probes to complete their jobs. All on different phones, all tried deleting and downloading the app, and for some of them the app didn’t work all day. Now today it won’t work on my phone today. It worked yesterday somehow.
There is also no reason this app should need cell service or an account of any type in order for me to access the probe readings. It should be able to give me readings purely locally on my device through the Bluetooth alone.
The account services are nice, but not needed or used by the vast majority of techs.
Please make this able to function without cell service and without logging into an account.
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Why do you log me out every time I close the app
This is app is so annoying. First the buggy charting for changes over time with the graph. Now you guys update the app, and do you improve bugs and weird UI choices? No, you made me log in everyday now. Just leave me logged in or at least give me the option to stay logged in.
Why do I get logged out
The tools are great, the concept is great. This app SUCKS. Why does it log me out every time I close the app? Why does it just not open and just show me the loading screen until I delete it and redownload it? Why do I need a password that’s up to Fort Knox standards? FIX THE APP PLEASE. I’m sitting on the side of a customers house right now just messing around with this stupid app when I could be working. It’s costing me time and other people money. Please for the love of god fix the bugs on this app. AND LET ME JUST USE IT, DONT MAKE ME LOG IN. ITS A BLUETOOTH TOOL WHY DO I NEED A DAMN ACCOUNT!?
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Will not open
When I open the app it doesn’t make it past the home loading screen. I’ve been using this for a long time and never had problems until now.
