
COP31 ITSM
Report & Track IT Issues
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Free
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About
COP31 ICT Support – Your Digital Support Center
COP31 ICT Support is a dedicated mobile application designed to provide Information and Communication Technology (ICT) support services for participants and authorized personnel during COP31.
The application provides a simple and efficient way to submit technical support requests, monitor their progress, and stay informed throughout the event.
Key Features
- Submit Support Requests: Easily report technical issues and request ICT assistance.
- Track Your Requests: Monitor the status and progress of your submitted support tickets.
- Manage Support Tickets: Access your support requests and review their details in one place.
- Streamlined ICT Support: Communicate your technical support needs through a centralized service management platform.
- User-Friendly Experience: Access essential ICT support services through a simple and intuitive mobile interface.
Reliable ICT Support Throughout COP31
Developed to support ICT service operations during COP31, the application helps participants and event personnel access technical assistance and manage support requests efficiently.
Powered by GOO Service Manager
COP31 ICT Support is powered by GOO Service Manager, an IT Service Management (ITSM) platform developed by INOSAS Technology.
Stay connected, stay supported, and focus on your COP31 experience.
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What's New in COP31 ITSM
1.1
October 28, 2026
Enhanced Barcode Scanning: Expanded support for multiple barcode formats for faster and more flexible scanning. IMEI Scanning: Added the ability to scan device IMEI numbers for easier asset identification and management. Multilingual Support: Introduced Turkish language support for a more accessible user experience.
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