COPAXONE iTracker® 2.0 User Reviews

Top reviews

I’d make one adjustment

I use this app regularly but I also make notes on a piece of paper because the app only saves the most recent location in any area that I have administered the shot. I would like it to show the past several locations in The same area of the body so I can better rotate sites. Maybe in varying shades of color as to tell which was the most recent?

Easy update for improvement: I really wish this app supported badges. I rely on those a lot because sometimes my notifications get buried on the lock screen. please allow those!
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I’ve used it for years.

I’ve used this app for years now. I have to say there are others out there, but I can’t seem to get them to work. This one at least seems to work for the most part, but today for some reason it didn’t work and I’ve now missed my shot, something I don’t like to do. I’ve been on Copaxon since 2013 and all my data was moved to this app, as I trusted it more than my book that I never filled out. I don’t even know when I started using this app it’s been so long. I really hope it’s fixed soon. I don’t like missing shots.

Thanks to whoever reads this bye 🖖🏼.
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It functions adequately

It lets her me track my injections so that I do not accidentally inject the same site within two weeks. And the app has a bunch of diary features and reminder features that I really don’t use. All I need is a place to say yes, I injected at such and such a sight and on this date.

keeps loosing my data

This app is reasonably OK, but it keeps losing my data and I have to reload the whole thing and that makes it useless. For the cost of this drug and the thousands of dollars spent you would think they would come up with a halfway decent app. Pathetic really.
It keeps freezing on the iPhone and every two months you have to delete it and then reload it and then enter all your parameters again. Pretty annoying
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I’d make one adjustment

I use this app regularly but I also make notes on a piece of paper because the app only saves the most recent location in any area that I have administered the shot. I would like it to show the past several locations in The same area of the body so I can better rotate sites. Maybe in varying shades of color as to tell which was the most recent?
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HELP! This app doesn’t work!

Help! This app doesn’t work! Ever since the update the app will not work - it opens but just stalls. Please fix this issue! I’m very adamant about proper tracking of my injections and have been doing so for 15+ years but life happens and I need the app or something reliable to help!

Data loss after reinstalling

This app was very useful for tracking my injection sites until recently. Over a couple of days the app wouldn’t load. I reinstalled it but all my history vanished and the reminder feature no longer works.

Starting over but thinking of creating my own document instead of relying on the app.

Lost everything

Everything was fine for the first two months. After every injection I made notes of the pain level for the area the time and the depth setting. At the start of the third month the app would not open I ended up having to download the app again causing me to lose all previous information. So at this point I’m just back to writing in all down again.
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Helpful

This app is great for helping me keep track of injection sites. I do wish there was an option to mark the time of injection so I can look back to make sure I am past the 48 hours.

Fix this app Teva!!

I started using this app when I was initially diagnosed with MS & it worked great! Now it’s horrendous! Teva had all this time during the pandemic to do some revamping of the app yet it just gets worse. Those of us with MS have memory difficulty and this app could be very helpful if it functioned the way it should. PLEASE FIX THIS APP TEVA or just get rid of it because the way it is now it’s worthless!! 😡😢👎🏻
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App is locked up

I was really liking this app but it has been stuck on the loading screen for two days now. I have closed out, and restarted my phone several times with no luck. I don’t want to delete it and lose the data but it’s worthless to me stuck in this never ending loading so I may just have to.

Great App!

I’ve been using this app for about 5-6 yrs total. I love this app till 2 yrs ago the app started acting up (after 2 weeks of use the app kept freezing) and I deleted it, re-installed it again and again till I was finally fed up and deleted it for good. I’ve used other apps since then but other apps didn’t work as well and easy as the Copaxone ITracker 2. I decided to try download it again and after 2 months of use, NO PROBLEMS. I’m so so happy all the bugs are fixed. Well done Copaxone 👏🏽
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Absolute rubbish

I have been on copaxone for 10 yrs and the app is totally unreliable. Every few months it quits working and won’t even load. The only way past this is to uninstall and reinstall. This causes me to lose all my injection history. 🤬

They never should have gotten rid of the paper tracking journals.

What a disappointment. It’s not bad enough that my skin is forever dimpled from the constant injections, now I don’t even have the written history of what happened when. 🙁
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Doesn’t load

The app has now stuck on a loading screen for at least two days now. I’ve missed a dose because I couldn’t get a location for the injection, and the app is the only way to track injection sites and dates.

This isn’t the first time the app hasn’t worked, just the most recent. If you’re going to release an app that people rely on to track dosing of your product, maybe you’d better make sure said app functions correctly more than 10% of the time.
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App Never Works

I signed up and was able to track for 2 days but after that the app stopped working. It will send me reminders to track but when I try to go into it, it just freezes on the loading screen and shuts down! Very unfortunate because it was helpful the first 2 times I was able to access it and actually use all the features.
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App often stops working and reload means list data

This is now the 2nd time since I’ve started using this app that the app won’t load at all. It goes from the main screen to the next screen and just keeps waiting for the data to load. If you delete the app and then reload, all your previous information is then lost, making the app pretty useless. It’s better to record via the notes app or in a good old notebook.
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Works fine for me

I use it on an iPad, but also have it on iPhone. Need to figure out how to link them together. Otherwise they work great for me. And Copaxone works great for me too.

Stopped working lost months of data

Downloaded to track my Glatiramer injections since mylan’s app doesn’t work in the US. Since apples last update the app never loads. I have an appointment with my Neurologist in a few days and all the recorded personal data about my injections is gone!!!! So unhappy that I relied on an unreliable app. Don’t download use a calendar. It’s safer.
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Lost all data

Was working just fine until last week. Wouldn’t load. Had to uninstall and reinstall which worked but I lost all of my detailed notes from the last year with no way to recover. I reinstalled for now but will likely try to find a different option.

Needs a lot of work

Love the premise for this app. In theory, it should make it easy to track injections and remind you to inject. But two big problems...

1) after using it for a while, it shuts down and will stop loading. Just freezes up on me. Only way I could get it to work again was to delete the app and reinstall. But then I had to set it up again and lost all of my history. Then the same thing happened again, so I paid $2.99 for Injection Tracker... so far so good.

2) unfortunately, even for the short period of time it worked, it didn’t make it very easy to rotate injection sites. It seemed to only store the most recent injection site instead of the full recent history to allow you to do a better job of rotating.

Overall a missed opportunity for Teva to build customer loyalty and improve compliance. Should be very easy to fix, too.
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