Cordial Systems

Cordial Systems

EMS Operations Platform

1 ratings
Free

Rating summary
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Details

Released
July 24, 2026
Updated
October 25, 2026

Features

Background Location Access

Cordial Systems screenshot #1 for iPhone
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Cordial Systems screenshot #6 for iPhone
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About

This platform helps emergency medical services and public safety crews manage daily operations, document incidents, and maintain audit readiness. It provides role-based access for both field crews and administrators, ensuring relevant information is easily accessible on mobile devices.

✓Daily readiness tasks
✓Incident documentation
✓Audit-ready reporting
✓Role-based access
✓Secure sign-in
✓Mobile operations
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What's New in Cordial Systems

2.8

October 25, 2026

Sign-in asks for your agency access code, the same as the website. Turn on "Remember my email and agency code" to fill it in next time. Works with no signal: forms you send while out of service go out when the phone reconnects, and the records you opened last stay readable. Protocols open at once on a weak signal. The app locks when you leave it and opens where you left off. "Hey Siri, ask Cordial" answers questions about your agency. Home screen: press and hold a tile to move it, or drop it on another to make a folder. Map - Layers open as a drawer beside the map. - Your stations and your Mutual Aid partners' stations. - Wildfires and planned burns near your service area. Tap one for its size and containment. - Live aircraft drawn from above; landed medical helicopters stay on the map and their names no longer stack. Calls for Service and Fleet show the radio call sign beside the truck number. Risk Assessment - Starts with the transfers dispatch sent that have no assessment yet, and says so when there are none. - Unfinished assessments are saved and listed for the whole agency, so anyone can pick one up. - The crew member is asked once and filled in with your name. The keyboard closes when you scroll, tap away, or tap Done. Fleet: Fuel Log with Scan receipt; device checks, one truck a day; Station Checks. Translator: listens sooner, 31 languages, and says why when the microphone cannot start. Incident Command: answer another agency's request for help from the phone. Emergency Planning: Mutual Aid partners' plans. Controlled Substances: your Witness PIN is your own six digits; confirm or dispute a record you witnessed. Expired stock goes to Master (Expired), and Move / Restock follows the master safe rules. Also: report dashboards, every file on a personnel record, booked service on the schedule, hydrant status emails, budget payments from receipts, road cameras on the risk assessment route map, View As Person for admins, and a new sign-in screen.

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FAQ

What is Cordial Systems?

Cordial Systems is an operations platform designed for EMS and public safety crews. It allows for daily readiness tasks, incident documentation, and ensures agencies are audit-ready, all accessible from a phone or iPad.

Who can use Cordial Systems?

Access to Cordial Systems is granted by your agency. It is licensed to EMS agencies, ambulance services, fire districts, and public safety organizations. Your administrator will issue your credentials.

Does Cordial Systems store patient care reports?

No, Cordial Systems holds operational and compliance records. It includes safeguards to discourage the entry of protected health information, focusing on operational aspects rather than patient care reports.

How is sign-in secured in Cordial Systems?

Sign-in is protected by your agency access code, your password, and a personal PIN. For added security, Face ID can be used to unlock a saved session.

What devices does Cordial Systems support?

Cordial Systems is available on iPhone and iPad, allowing field crews to manage their tasks and documentation from their mobile devices.

What is the update frequency for Cordial Systems?

The latest version, 2.5, was released on September 27, 2026, indicating active development and updates for the platform.

Is Cordial Systems free to use?

Cordial Systems is available for free, but it requires an active agency account and a subscription held by your agency. The app itself does not have ads or in-app purchases.

What is the age rating for Cordial Systems?

Cordial Systems has an age rating of 12+, making it suitable for use by individuals in that age group and older within professional public safety contexts.