Cordial Systems

Cordial Systems

EMS Operations Platform

1 ratings
Free

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Details

  • Released
  • Updated
  • July 24, 2026
  • September 27, 2026

Features

Background Location Access

Cordial Systems screenshot #1 for iPhone
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Cordial Systems screenshot #6 for iPhone
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About

This platform helps emergency medical services and public safety crews manage daily operations, document incidents, and maintain audit readiness. It provides role-based access for both field crews and administrators, ensuring relevant information is easily accessible on mobile devices.

✓Daily readiness tasks
✓Incident documentation
✓Audit-ready reporting
✓Role-based access
✓Secure sign-in
✓Mobile operations
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What's New in Cordial Systems

2.5

September 27, 2026

A command board can be read on your phone. When an officer opens one on the website, the phone shows what is running: a MAYDAY or an evacuation, the accountability clock and who has not answered it, who is on air and how long they have left, which units are inside and for how long, victims by triage tag, and the zones and markers on a map. It is read-only here — the board is worked on the website. Controlled Substances opens on Today, a single list of what needs you this morning. A record filed without a witness, vials expired but still on a truck, anything below its minimum, boxes not counted yet, and your own name recorded as a witness on somebody else's record. Each line goes straight to the screen that does the job. You can agree to be sent text alerts from the phone the text would arrive on, under Account then Text Message Alerts. The box appears only if your agency has text alerts turned on for you. You can turn it off again whenever you like, or reply STOP to any message. Your agency's vendors are in the Directory now, under the roster. Tap a supplier to call them. Your own accrued time off is on your schedule, the same figure the office sees. A personnel record holds as many phone numbers, addresses and emergency contacts as somebody actually has, each one labelled — instead of one of each and the rest typed into the notes. A crew can record a hydrant while standing at it, photograph it, and check an address before saving it. A business inspection carries its photos section by section, and the report is signed on the phone instead of being printed first. A transfer risk assessment that needs a supervisor now says so, and the supervisor answers from their own phone. The crew are told what to do while they wait. Continuing education you earned on your own time can be filed from the phone. You can see who has opened a message and when, and send a photo in one. Fixed: pressing Alerts could show Notifications, and neither half ever stopped claiming to be new. Fixed: a notification about a risk assessment waiting for you opened a blank new assessment instead of that one. Fixed: crew location sharing stopped when the app was closed, so the map was blank for most of a shift. Fixed: the location statement came back on every launch, and the switch to turn sharing off was only on the map.

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FAQ

What is Cordial Systems?

Cordial Systems is an operations platform designed for EMS and public safety crews. It allows for daily readiness tasks, incident documentation, and ensures agencies are audit-ready, all accessible from a phone or iPad.

Who can use Cordial Systems?

Access to Cordial Systems is granted by your agency. It is licensed to EMS agencies, ambulance services, fire districts, and public safety organizations. Your administrator will issue your credentials.

Does Cordial Systems store patient care reports?

No, Cordial Systems holds operational and compliance records. It includes safeguards to discourage the entry of protected health information, focusing on operational aspects rather than patient care reports.

How is sign-in secured in Cordial Systems?

Sign-in is protected by your agency access code, your password, and a personal PIN. For added security, Face ID can be used to unlock a saved session.

What devices does Cordial Systems support?

Cordial Systems is available on iPhone and iPad, allowing field crews to manage their tasks and documentation from their mobile devices.

What is the update frequency for Cordial Systems?

The latest version, 2.5, was released on September 27, 2026, indicating active development and updates for the platform.

Is Cordial Systems free to use?

Cordial Systems is available for free, but it requires an active agency account and a subscription held by your agency. The app itself does not have ads or in-app purchases.

What is the age rating for Cordial Systems?

Cordial Systems has an age rating of 12+, making it suitable for use by individuals in that age group and older within professional public safety contexts.