Core Bank Mobile User Reviews

Name: Core Bank Mobile
Rating: 4.704 (1000 reviews)

Core Bank Mobile

Core Bank

💼 Business

💰 Finance

What users say

Summarized from real user reviews of Core Bank Mobile. Based on 1K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

🚀Convenient banking
🔒Secure network
👍Great community bank
👍Easy to use
👍Resourceful app

Negative things

🐛Difficult to use
🐛Login issues
🐛Clunky and not functional
🐛Frequent login required
💰Fees for transfers

Top reviews

Most Recent Highest Rated Lowest Rated

Great customer service

They have by far the best customer service care I have ever had to deal with in my life.

Ann Marie christine

a month ago

Bank App

Great to have all about town and not have to worry about balancesy and transfers!

GlenRad

5 months ago

Response from developer

Thank you for the 5 stars - we appreciate the review!

Great community bank!

Great bank. Superior customer service. VERY low fees. Nice size community bank. I feel like the people at the branch I go to are my friends. 🙂

SCountry80

6 months ago

Response from developer

Thank you for the 5 Stars - we appreciate you!

Secure Network

I live presently 15 miles from the closest bank being able to conduct business online is extremely convenient and the app is resourceful

Nuthinbuthits

8 months ago

Response from developer

Thank you so much for the review!

Horrible

It’s incredibly difficult to use

*Live*Laugh*Love*

8 months ago

Response from developer

We're sorry to hear you're having issues with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help troubleshoot your specific issue. Thank you!

Core Bank is the Best!

Core Bank offers great services and easy to use mobile banking.

Douger

9 months ago

Response from developer

Thank you for the feedback - we appreciate you!

Login credentials not being retained

I have been frustrated with how frequently I have needed to enter login credentials ever since the upgrade to this new version of the app. Hoping the software developers are working to improve this!

Hershey’s mom

a year ago

Response from developer

We're sorry to hear you're having issues with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help troubleshoot your specific issue. Thank you!

New app is bad

The app resets every time you log into it, needing to redo username and password. It doesn’t matter if you hit remember me or enable Face ID it glitches out all the time. The old simple app was better whoever they paid to make this one they should get their money back.

Yellowpuddle

a year ago

Response from developer

We're sorry to hear you're having issues with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help troubleshoot the specific issue. Thank you!

App gone wrong

Whoever changed the login must be nuts. It used to be so easy. Now, I continually have to sign in even though I have a Face ID passkey. You never know when the Face ID will work. Why? It’s so hard to open my app since now I have to look up my password first. Grrr! So frustrating!!!! I’ve been a customer for years, but just in a few recent months they’ve started charging $5 to transfer funds between accounts. Really? Anything to make a buck—do I need to start looking for a new bank? I hate being fleeced, especially when I’m moving my own money to a different account.

jumperjo11

a year ago

Response from developer

We're sorry to hear you're having issues with the app. One thing to note is that we DO NOT charge transfer fees, so please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll look at that for you and troubleshoot any other issue you're seeing. Thank you!

Go back to the old format

App was WAY better before the update. This is clunky and not as functional :(

ChelRaeHart

a year ago

Response from developer

We're sorry to hear you're having issues with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help troubleshoot the specific issue. Thank you!

Bank App

Great to have all about town and not have to worry about balances and transfers!

GlenRad

a year ago

Response from developer

Thank you for the feedback!

Terrible

The new update is horrible the set up is terrible and the log in is horrible it makes me input everything even though it’s remembered it tells me my login and password is incorrect when it’s not

Abc1234!?’

a year ago

Response from developer

We're sorry to hear you're having issues with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help troubleshoot the issue. Thank you!

Poor design

The new app is not as intuitive and user friendly as the previous version. It takes way too many clicks to move in and out of views. Bring the old app back!!

F3bru@ryBB

a year ago

Response from developer

Thank you for the feedback. Please reach out to us at info@corebank.com or call 1-877-968-7672 if you need assistance with any specific troubleshooting.

deposits

always seems to be something either it said it accepted and then a day later it don’t work and it takes too long to deposit

a egged the

a year ago

Response from developer

We're sorry to hear you're having issues with the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help troubleshoot the issue. Thank you!

Managed to make the already bad app worse

Bank with Pinnacle their fees and operating system is a lot better. Been using this bank for 16 years and they made transferring money from accounts multiple questions. To me it shows they don’t trust their clients decision making to transfer money over. Could’ve made it one choice instead an over complications of menus to switch over.

GanjaGobbler42069

a year ago

Response from developer

We're sorry to hear you're not happy with the updates to the app. Please reach out to us at info@corebank.com or call 1-877-968-7672 and we'll help you troubleshoot the issue.

Secure Network

I live presently 15 miles from the closest bank being able to conduct business online is extremely convenient and the app is resourceful

Nuthinbuthits

2 years ago

Response from developer

Thank you so much for the review!

Bill pay

Add search function for the list of bill pay addresses

jsrxadvisor

2 years ago

Response from developer

We'll look into this - thank you for the feedback!

Issues

Haven’t been able to use the app for close to two weeks. This is a major pain and needs to get fixed asap. Seems to be an issue with iPhone cus I can use it on Android

iPhone user_75