Ne fonctionne plus
Hot trash.
Locks up
App will not download
Will not open
Response from developer
The best fix for this is to delete the app completely and then download/install a fresh version from the App Store (rather than just updating the app). Please reach out to us via email if that doesn’t work. There is no reason the app shouldn’t be working great for you.
PLEASE FIX
Response from developer
The best (and easiest) fix for this is to delete the app completely and then download/install a fresh version from the App Store (rather than just updating the app). Please reach out to us via email if that doesn’t work. There is no reason the app shouldn’t be working great for you.
Delete and redownload fix
Wont open
for some time now. Are you guys going to fix this issue?
Response from developer
The app is wiring just fine. For some reason a star sight update doesn’t always work for everyone, but the easy fix for 99.9% of these cases is to delete the app and download a new version from the App Store. If that still doesn’t work, please reach out via our support page and we will help you get this working. No reason it shouldn’t be working 100%!
Videos don’t work
Response from developer
There is no reason this shouldn’t be working 100%. Please reach out via our customer support page and we will be glad to help your troubleshoot the issue.
Doesn’t work
Response from developer
There is no reason it shouldn’t be working at anything other than 100%. Please reach out to us so we can help you figure out what’s going on. It’s hard to help via the review comments alone. We can usually get you back on track in no time.
Not working
Won’t open
Response from developer
Please reach out to us via our customer support email so we can help you troubleshoot this x no reason it shouldn’t be working 100% and we want to help you get there!
Problems
Response from developer
Hi tolelca, please delete the app and redownload a brand new install onto your phone. If that doesn’t work please reach out via email so that we can help you get this figured out! There is no reason it shouldn’t be working at 100%!
Will not open - are you going to fix?
Unable to open
Wont open
Wont open
App not working
Response from developer
It is working, but it’s hard to help you via the review comments section. We have a customer support page and email and if you reach out to us on there we will be more than happy to troubleshoot this with you!
