Core User Reviews

Customer Experience

Positive experience33.3% of reviews
Neutral20.0% of reviews
Negative experience46.7% of reviews

~ Based on 30 written reviews from the US App Store.

Is Core Safe?

Core-Mark has mixed safety signals based on user ratings. AppsHunter Safety Score for Core is 64/100.

This assessment is based on 59 user ratings, with an App Store average of 3.1/5.

Safety Analysis

42.1% of ratings point to a safe experience
14.0% of ratings suggest some concerns
43.9% of ratings point to a risky experience

~ Based on 57 App Store ratings for Core.

Is Core Legit?

Core-Mark appears to be a legitimate app. AppsHunter Legitimacy Score for Core is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very expensive

Core mark is acting like they are retailers things that can be find a lot cheaper on walmart and other places are really expensive in core mark like you can’t charge a customer arms and legs for a candy. We understand inflation and all but it seem like core mark taking advantage of that.

Second thing is not having pictures of items. Everyone wants to try new items but not having pictures of products makes us skeptical and eventually ends up not ordering any new item.

Third is it should be easy to search items like we don’t have to write the whole name of the item with correct core mark’s spelling just first few letters and the app should list all possible options.
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Lacks pictures and lots of functionality

You need a picture for every product. Your desktop version also lacks this. I’m surprised any vendors actually put their products on your app if there are no photos. Add a way to name your invoices if the customer has a delivery to one store and it gets spread out to other stores. Update the weird technical terms in the app that don’t make sense and give an option for a mock invoice. Get rid of all the products that aren’t in stock, what’s the point of putting them in there? Fix redundancies. There needs to be a major overhaul of this app. It’s clunky as ever.
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SOUND

Please make a setting to turn off the scanning sound that takes priority over all other sounds on my phone like music, podcast, movies and so on.

Not in love

I have been using this app since we were switched over to ordering this way. I am not in love with it. when you try to search for an item that you know core mark has, you have to find the right code to type in to get the actual results you were looking for. Example planters peanuts is plnt or blk and middles. This app is frustrating. If I did not have to use this impersonal machine to do my job, I would NOT. I Also would not pay for this app, If I did not have too. I do not like it enough to spend money on it, I am forced to use it. It is not convenient or personable enough for that kind of money. It saves Core-Mark from paying employees to interact with your business or know how to help you grow. In my experience the personal sales man was better for sales on all ends.
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If I didn’t have to use this app I wouldn’t.

Still does not support Dark Mode natively. Nothing like staring at a white screen for an hour while spending $15,000 twice a week.

Other than that:
It does what it’s supposed to do.
Well kinda… there are lots of duplicate UPC and discontinued products. So really spending an hour to do an order that should only take 30 minutes is a bit ridiculous.

I probably would not use revolutionary and/or fun to describe any of this application as seen in the description. Maybe one day but not today.
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Request for make some update

Using this core mark software is complete torture!!! Begging to developer to fix it. It dont wanna scan anything . Camera jump like pingpong ball at the time of scanning. Please

Time waste

If app allow to login same account on different devices at same time why order not sync between all device if my employe create order it doesn’t show on my phone. Please fixed this issue so owner can see the order and place while he is at home or away from store.

Ordering has never been so easy!

Great ordering application, I love the historical information and inventory statuses that show for each item.

GREAT!!

Amazing app, user friendly!

Newest Update

Completely ruined my ability to capture the barcodes. I wish I never did the recent update.

Decent ordering application

It does what it’s supposed to do.

It’s missing a couple quality of life features such as Support for dark mode to help preserve battery life while using the app and the ability to create templates for use when ordering a section of the store like tobacco, cooler or freezer.

iPhone 14 Pro Max Scanner.

The scanner needs to get fixed on iPhone 14 pro max, In order to scan an item the phone has to be atleast 2-3ft away and it’s gets really hard to scan a particular item specially near general Merch isle where tags are closer to each other. It worked perfect before the 2 updates done recently. I’ve deleted and reinstalled the app twice as well but in vain.
Half an hour order take double the time to get done.

Would be nice to see the camera adjustment button where you can select the camera you like or have it adjusted to pick the scanner with the closer camera angle.

Hope to see an update soon with these issues fixed.
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Sync is aweful

It gets stuck in sync in progress. Like forever. If I delete the app and reinstall or go into settings to reinitalize app I lose everything.
This app is so important to my job and my customers. Losing orders because it does t want to sync daily is unexceptable.

Need keywords

The app needs key words for the customers to enter in the search bar. For example if they type in pizza all the frozen pizzas will pop up, or type in coffee and all the coffee will pop up etc. It will make it dramatically easier for customers to find what they’re looking for, and it will end in higher sales for Core-Mark when the customers see things they didn’t even know we carried. Thank you, Art (CT sales rep)
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Response from developer

Art, Thanks for your feedback! The application has a dynamic search option now. For example if you type piz the application will search for all items with piz, as you continue typing pizza the application will then search for pizza anywhere in the item description. If you need more help or would like to share more detail about your idea please email: martin.carbajal@core-mark.com.

I'm so over it

I can't even sign into this app or anything just saying it can't synchronize, I can't put in my orders and I'm three weeks out. Uhg please help

Camera on iphone 14 pro

When we try to scan from the app to order the camera on iphone 14 pro and plus zooms soo much that we have to back up like 2 feet and then it starts scanning whole bunch of random items because we have to move far back.
Camera needs to have either a feature to zoom out or something because it’s impossible to make an order now.
Please fix the camera system.
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Good app

Can you make you make it so you can hear music. every time you scan it stops the music it get annoying plz🙏🏼🙏🏼

Couple things to improve

I would like to see improvement in the scanner, it is nearly impossible to scan from the order guide. It would be great if the scanner had a red line indicating which barcode it is going to read and actually be precise because in the order guide there is not much spacing between barcodes. It would also be nice to be able to see order history without having to completely open a new page for that individual item; make it so that with items listed you can press a history icon and the history will pop up for that particular item.

Update: There is now a red line for the scanner but it is basically useless, not accurate at all when trying to scan a barcode out of the order guide.
A new issue is that now if you scan the same item twice, it’ll only show the quantity as 1 instead of 2. This is a problem because if I scan the same item a second time, it needs to change the quantity to 2; this would be more accurate and also be a way of informing me that I have already scanned this item.
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Issues since updated

Since last update when scanning some items it will make noise like item scanned and screen will change back to previous item that was viewed. Sometimes have to scan 5 or 6 times before it actually scans and that items info comes up.

Also, when searching, will try to scroll down and screen will hop back up to the top of the screen, usually have to try to scroll down 4 or 5 times before it will let me continue to scroll down without going back to the top of the item list.
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App crashes

When I try to switch between accounts, the app crashes...