Can’t make an account
Buy the device, can’t use it. Customer service said they would call back… no call
Junk app
Doesn’t connect to device
Great product!
These things works great! Would definitely recommend!
Corentium Delirium
Anything that’s going to be used in a trade associated with construction should be drop tested and reconfigured accordingly. I was so glad to see 8 or these for sale at a home depo I went to while I was visiting relatives that I bought all of them for my business. Well that’s proved to be more of a headache after the first day do to poor resistance to the daily rigors of even a active family. And I can’t place it in the basement out of the way because it could get damaged?
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Doesn’t work
Can’t login. I am returning this.
Discouraging
I can’t get it to run right.- zero stars
Flaky
App seems flaky. Unable to create an account via app and via web. Just loading after filling details, no error message or any feedback. Been here hours. Frustrating. First time trying to use Corentium pro as a professional.
Recent updates
A lot of people don’t like the app, I would be inclined to disagree. It’s simplicity and ease of creating reports saves us so much time in report writing process. We have 3 monitors that all sync with the app and no issues with the latest update. Still trying to figure out the ISN integration portion but it’s simple to set up. Try it for yourself. Rent a monitor before you buy. See if you like it. I would recommend to anyone in the field
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App gets more complicated
I absolutely hate this app. Machine works fine but app requires steep learning curve following each upgrade and adds features not needed. And now another overhaul? Obviously the developers never used one in the field. And having no option that avoids cloud is a major hassle in the remote areas I sometimes work in.
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App has improved
There were some growing pains shifting to the new app, for sure. However they listened to users and made improvements. It is much better now.
Still a touch slower than the old version, but if you spend a bit of time updating the template once, you can make it as simple as the old version. However, now you have the capability of doing much more, including dynamic text where you can add explanation that is specific to your test situation. No need to go in and add text later. So, trading a bit of time up front for savings later on.
The new app and dashboard ecosystem also allows much better adherence with various state requirements that were simply not possible before, so those in states with licensing can be compliant with much less work overall.
Still a touch slower than the old version, but if you spend a bit of time updating the template once, you can make it as simple as the old version. However, now you have the capability of doing much more, including dynamic text where you can add explanation that is specific to your test situation. No need to go in and add text later. So, trading a bit of time up front for savings later on.
The new app and dashboard ecosystem also allows much better adherence with various state requirements that were simply not possible before, so those in states with licensing can be compliant with much less work overall.
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Forced Software
The apps sucks! Don’t buy Corentium Pro.
It’s a total invasion of your privacy. I spent thousands to buy a few of these, then I learned that I can’t download or even view the data without submitting it to Airthings first... they then send me a report back.
Meanwhile, Airthings collects our data. Terms and conditions that you must agree to suggest they can do with the data as they please.... including selling it.
It’s a total invasion of your privacy. I spent thousands to buy a few of these, then I learned that I can’t download or even view the data without submitting it to Airthings first... they then send me a report back.
Meanwhile, Airthings collects our data. Terms and conditions that you must agree to suggest they can do with the data as they please.... including selling it.
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Garbage
The new app is absolute garbage and has added unneeded complexity and extra steps while being terribly unreliable while on the job. Garbage.
Terrible app
This is absolutely unacceptable to have a required app change for utilizing the electronic monitors. I will not be purchasing any additional monitors from Airthings for my business. This new app is so terrible it has cost me a lot of money and wasted time. The new app has major flaws which has already cost me hundreds of dollars in failed datasets.
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Why all the complaints?
New app works great for me. Generates reports in a minute easy. Sure the old app may have been better, but adapt and overcome. No complaints, great product all the way around.
Frustrating app
I don't write many reviews but I believe it's worth the time to add to what other professionals are saying about the app. Hopefully it'll save someone the frustration of being forced to use it.
I have no complaints with the monitor itself but the app is absolutely frustrating and useless. The old app was great and easy to use without all the added time, connection issues, and extra useless info the user is forced to input. I could generate reports quickly and tailor the report to my client's interest with an easy to read report without the added junk. Like the others reviewing this app, I would love to continue using the device with the old app which was much faster and easier. Ultimately, I'm considering other options for my company in the future due to the frustration and lost time of the new app.
I have no complaints with the monitor itself but the app is absolutely frustrating and useless. The old app was great and easy to use without all the added time, connection issues, and extra useless info the user is forced to input. I could generate reports quickly and tailor the report to my client's interest with an easy to read report without the added junk. Like the others reviewing this app, I would love to continue using the device with the old app which was much faster and easier. Ultimately, I'm considering other options for my company in the future due to the frustration and lost time of the new app.
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Terrible don’t waste your time and buy this product
Don’t buy this product like I did dread it from day one five years ago. I’m now on site with client and app doesn’t work I’m trying to update can’t do it know I can’t use the pro monitor
I am a radon specialist and this just cost me money especially when it won’t work. Call support they close at 3PM so now what do I do. I know sell it on eBay...
I am a radon specialist and this just cost me money especially when it won’t work. Call support they close at 3PM so now what do I do. I know sell it on eBay...
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Corentium Pro App Update = Significant Downgrade
Buyer beware: The old app was a breeze to use and produced great results for me and my clients. The new app is a nightmare. I will be selling my Company’s multiple Corentium Pros and looking for another radon testing equipment service provider.
On another (and at least as troubling) note: I just completed running 2 identical Corentium Pro monitors right next to each other for 48 hours. Each monitor produce dramatically different test results even though testing occurred in the exact same location and for identical monitoring periods. Yikes.
To those considering purchasing the Corentium Pro...just don’t say I didn’t warn you...
On another (and at least as troubling) note: I just completed running 2 identical Corentium Pro monitors right next to each other for 48 hours. Each monitor produce dramatically different test results even though testing occurred in the exact same location and for identical monitoring periods. Yikes.
To those considering purchasing the Corentium Pro...just don’t say I didn’t warn you...
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Very disappointing
I have invested close to $6000 for my business in these monitors and regretfully can not recommend them to another professional due to how poorly designed the app is.
The old app could have professional reports previewed, named, and emailed in under a minute. The new app can take upwards of 5-10 minutes per test. You have to connect to the monitor which then takes longer than old app. Finalize the report. Reconnect to the monitor again. Generate report and add unnecessary information that clutters the report then email to your client and yourself which is labeled as some randomized set of numbers symbols and letters. For those who like to keep records this in particular is very frustrating.
Considering switching monitors and can not recommend this app or the Corentium Pro monitors due to the fact you have to use this app to send reports with the Pro. Completely discontinuing the old app is poor customer service on AirThings and shows a complete disconnect from the professional community
The old app could have professional reports previewed, named, and emailed in under a minute. The new app can take upwards of 5-10 minutes per test. You have to connect to the monitor which then takes longer than old app. Finalize the report. Reconnect to the monitor again. Generate report and add unnecessary information that clutters the report then email to your client and yourself which is labeled as some randomized set of numbers symbols and letters. For those who like to keep records this in particular is very frustrating.
Considering switching monitors and can not recommend this app or the Corentium Pro monitors due to the fact you have to use this app to send reports with the Pro. Completely discontinuing the old app is poor customer service on AirThings and shows a complete disconnect from the professional community
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Time Saver!
Templates are great and overall easy to use app & dashboard. Good job.
Old App was better
The latest update has bricked my monitors and I cannot use them until I plug them into my computer and fix them using the also equally useless pc software. Let me use the old app as a backup because now I’m losing money thanks to Airthings incompetence.
I’ll be going back to my tried and true Sarads.
I’ll be going back to my tried and true Sarads.
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