CORTEX IQ User Reviews

Top reviews

Trash app

Deserves no stars!!! App maybe works 10% of the time and never when I actually need it!!!!

Sucks

Terrible and no helpful information via the help portion

Doesn’t work with iOS 26

This doesn’t work with iOS 26. Got a new phone and it won’t add the system into the app anymore. Not with QR or manual entry.

Not intuitive, crashes

I recently got a new iPhone and the app will not open. I try to open it and it crashes immediately.

Better than last

This app is fast to load and easy to use. So happy I finally updated to a professional level one.

iPhone 16 support

Does not support new iPhones

Cameras

Half the time when you launch the app the cameras will not connect. Very frustrating seeing they are used for security.

Slow loading

Have had this app for almost a year. Have 7 cameras around my house. Boarded up my windows do to hurricanes in Florida and liked that I could see outside with the app. So why can I stream an HD movie on Verizon’s 5 G network but these cameras refuse to load??? Does the same on 5 G in house network when I am literally standing next to the router. Not sure what’s up with this but from what I’ve read it seems to be an ongoing problem.
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Hardly ever works

My cameras are great but this app doesn’t allow me to view them. It’s always offline at different times of the day. Very frustrating that I can’t use it what it’s intended for. I hope the developers figure out how to fix the issue.

Frustrating

When this app works it’s great, but gets knocked out too easily. Ive uninstalled, rebooted, you name it and no luck getting app to sync up.

Easy and fast

Very good at night color

Constantly offline

We rarely open the app and can see our cameras. Constantly just spins and says offline. Would love some help with this!

Frustrating

When this app works it’s great, but gets knocked out too easily.

Connection always fails

About a year ago, the app just failed to connect to my cam. Made no changes to wifi or cam system…just failed. Its useless.

Terrible customer service. Where is the number !!

Help section is not helpful where is live assistance

Terrible customer service. Where is the number !!

Help section is not helpful where is live assistance

Best security camera app

I do believe some of these poor reviews I see is user error or Has to do with the Internet that your security cameras system is connected to. I have had my system for over five years and never have my cameras gone off-line. They always come up immediately.!!!
Thanks cortex

Apple Push Notification is not working AGAIN

This the SECOND time this has happened since 12/2022!!

Push notifications

Receive push notifications but app defaults to midnight instead of notification time on iOS

Works great!!

Best app I have ever used for security cameras!!!!

Response from developer

Thanks Tommy for taking the time to post in times of happiness!