“Unable to process request”
I have gotten an “unable to process request” more times than I can count. If it’s paying off my credit card, transferring money, or even trying to get into my account. The app sucks and you have to access customer service all the time.
Down every week
every single week on a sunday it's down which is one of the times i need it most
Endless login issues
The Face ID gets reset frequently. The app login does not stick. You can reset it and login right after. But a short time later it no longer recognizes the new password. It’s the only banking app that seems to have this issues.
Perpetual Ongoing Difficulties
This app is so bad l am considering switching banks. “We’re sorry, we are experiencing technical difficulties please try again” alerts when I try to login, transfer money, everything. Honestly worthless app.
Not good for Credit accounts
This app is useless for people with the CorTrust Credit Card! This app needs to be updated for credit card holders to access and pay their credit card bills etc.
