Purchase subscription does not work
Response from developer
Hi there! I’m really sorry you’re experiencing trouble, and I’d love to help you get this resolved. Our app does not block exports or hide developer contact information, and we haven’t received any messages from you, so it sounds like something unusual may be happening with your Apple ID or subscription syncing between devices. Please reach out to us directly at cloverfield.tech.llc@gmail.com or through the “App Support” link on our App Store listing — both routes go straight to us and are working normally. If you made a purchase and something isn’t functioning as expected, Apple can also assist with refunds through Report a Problem: reportaproblem.apple.com We’re here to help, and we definitely want you to have a smooth experience. 💜
I used to love this app paid for subscription now it does not work either. They have to update ios
Response from developer
Hi there! I’m really sorry you’re experiencing trouble, and I’d love to help you get this resolved. Our app does not block exports or hide developer contact information, and we haven’t received any messages from you, so it sounds like something unusual may be happening with your Apple ID or subscription syncing between devices. Please reach out to us directly at cloverfield.tech.llc@gmail.com or through the “App Support” link on our App Store listing — both routes go straight to us and are working normally. If you made a purchase and something isn’t functioning as expected, Apple can also assist with refunds through Report a Problem: reportaproblem.apple.com We’re here to help, and we definitely want you to have a smooth experience. 💜
It works!
Response from developer
Thanks so much for the 5-star review — and for subscribing! I'm really glad to hear the app worked well for editing your spatial videos and that you were able to watch them in 3D on your Quest. That’s exactly the kind of use case I love seeing. Sorry about the crashes — even though nothing was lost, that’s still frustrating. I’d really appreciate it if you could reach out at cloverfield.tech.llc@gmail.com so I can track down what’s going on and get it fixed. Also, great idea about adding fade-to-black/white transitions. I love that and definitely want to bring that kind of polish in a future update. Thanks again for the kind words and thoughtful feedback — it really helps!





