CostRefund User Reviews

Customer Experience

Positive experience46.7% of reviews
Neutral0.0% of reviews
Negative experience53.3% of reviews

~ Based on 15 written reviews from the US App Store.

Is CostRefund Safe?

Not enough ratings yet to assess CostRefund.

Is CostRefund Legit?

CostRefund: Costco Money Back appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CostRefund is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t create account because email is used

I can’t create an account because my email is already in use, password reset link never comes so I can’t reset the password. What exactly are you doing with my email? This app should get a zero if possible.

Doesn’t work anymore

When I first started using this about a year ago, it was great. I forgot about this app for several months and then today I wanted to start using it again. I tried to take a photo of the receipt and it will not upload saying I need to check my Internet connection. However, I am connected to the Internet and I have lots of bars.

I did notice that it said 3/3 in the top right corner after I took the photo and nowhere. Where can I find on this app what that means? As far as I know, this is supposed to be a free app.

I’m pretty disappointed because I really liked using this in the beginning
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Scanning receipt no longer works

If i scan a receipt its taking me to a page not found page
And giving me GoException error

Does not work

I added my receipt with a 300.00 computer monitor. One week later the monitor went on sale, 30.00 off. The app did not notify me or even notice. My local warehouse was correctly added at setup too. I’ll still be manually checking my stores app to match prices.

Great concept, poor execution

Takes me at least two or three attempts before the receipt is successfully uploaded. OCR isn’t great it has poor accuracy interpreting numbers. Recent receipt was interpreted as 2026. No manual override ability to correct and really, there should be a limiter in place to prevent future dates. Also, I also keep getting notifications of price drops on items I never purchased.

Been using the app now for just over 2 months, have received zero benefit vs the amount of time and energy I’ve expended. Will likely end up rage deleting unless it improves substantially.
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Response from developer

Hi Zanne54, Thank you for sharing your experience and for sticking with us. We’re happy to let you know that the latest update has fixed the receipt upload and date-reading issues, and we’ve also improved the way price-drop notifications work. Please update to the newest version to enjoy these improvements. We truly appreciate your feedback—it helped us make CostRefund better for everyone. —The CostRefund Team

Costrefund money back app

The new app is working great. I have saved over 500$ the first month. I recommend trying out.

Response from developer

Thanks for the shoutout! 🙌 We’re thrilled the app is working well for you. More features and savings tools are coming soon — stay tuned! – The CostRefund Team

Saved me money without lifting a finger

I shop at Costco pretty regularly, but I always forget to check if something I bought went on sale after I purchased it. The Costrefund app totally solved that for me.

It automatically tracks the prices of stuff I’ve bought and lets me know if the price drops. I recently got back $30 on a TV just because the app caught a price drop and reminded me to request a refund. Super easy—I just followed the steps it gave me, and Costco sent the difference back.

Honestly, I didn’t even know Costco offered price adjustments until I got this app. Now I don’t have to constantly check prices or worry I missed a deal. It basically does all the work for me.

Only downside? Sometimes syncing receipts takes a little while. But still—free money back? I’m not complaining.

Highly recommend if you shop at Costco and want to get the most out of it.
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Response from developer

Hi Eziz, Wow—thank you for sharing such a detailed success story! We’re thrilled CostRefund helped you catch that $30 price drop and save without the extra hassle. We’re continuously working on faster receipt syncing so it feels even smoother next time. Your feedback keeps us motivated to make the app even better. Happy savings! —The CostRefund Team

Big helper

I started using Costrefund a while ago, I already saved 20 bucks. Its not only helping with discounts, it also helps me with how much I spend at Costco

Response from developer

Hi Sylap, Thank you so much for the great review! We’re thrilled to hear CostRefund has already saved you money and is helping you track your Costco spending. Your success stories keep us motivated to keep improving and adding new features. Happy saving! —The CostRefund Team

Great app!!!

Recently downloaded this app, looks very useful and helpful for price checking comparisons in Costco. Thanks very much

Response from developer

Thanks so much for the great review! 😊 We’re glad to hear you’re finding the app helpful for checking prices at Costco. If you spot any deals or price drops, don’t forget to snap a pic — it helps the whole community save more! Happy saving, – The CostRefund Team

A good app in theory - if it worked.

I was invited to be a tester when the app first launched, and for the first couple weeks it seemed good. Then it stopped working; every time I try to upload a new receipt it says “you’ve already uploaded this receipt”, but yet it isn’t in my history. Customer service is nonexistent at this point.

Response from developer

Hi GraveyardMistress, We’re sorry for the frustration you experienced, especially as one of our early testers. The issue that caused receipts to be flagged as “already uploaded” has since been identified and fixed in our latest update. Please update to the newest version and it should work as intended. We also improved our in-app support so you can reach us directly if anything else comes up. Thank you for helping us improve CostRefund from the start. —The CostRefund Team

Useless app

App doesn’t let you try even a month before having to pay. So no idea if the app even works. It made me watch a bunch of ads but still didn’t let me save my receipt.

Waste of time. Don’t download this junk.

It also spams you with messages.

Response from developer

Hi Crbbbbb, thank you for your feedback. We're sorry to hear you had a negative experience. We actually do offer a free version of our app right from the start, which allows users to try out core features without immediate payment. Regarding notifications, these are designed as helpful reminders, sent approximately every 60 hours, to keep you on track. We'd appreciate it if you could give the free version a try. If you have any specific issues, please contact our support team so we can assist you further.

Good concept but needs work

I've been getting daily notifications from the app which is completely unnecessary and there are no settings to disable these "call to action" notifications while retaining "savings found" notifications, so I've had to completely turn off notifications from the app to rid myself of the annoyance.

The receipt tracking is cool but could use edit functionality on the output to fix places where the OCR is wrong.

The leaderboard and "score" concepts are strange and I strongly dislike being unable to opt-out of both of them.

Still waiting to identify my first refund but that's no fault of the dev.
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Response from developer

Hi HawkeyeEngineer, thanks for your valuable feedback! We appreciate you highlighting areas for improvement. We understand your frustration with the daily "call to action" notifications and the lack of separate controls. This is something we're actively looking into for a future update. We're glad you find the receipt tracking cool and agree that editing functionality would be beneficial – that's also on our radar. Regarding the leaderboard and score, we appreciate your feedback on the opt-out feature and will take this into consideration. We hope you identify a refund soon!

Great app!!!

Recently downloaded this app, looks very useful and helpful for price checking comparisons in Costco.

Response from developer

Thanks so much for the great review! 😊 We’re glad to hear you’re finding the app helpful for checking prices at Costco. If you spot any deals or price drops, don’t forget to snap a pic — it helps the whole community save more! Happy saving, – The CostRefund Team

Saved 50$ already

A started using this app a week ago, and already saved more than $50.

Response from developer

That’s awesome, Sapargeldi! 💸 We love hearing real savings stories like yours. $50 in one week is just the beginning — keep snapping those deals and helping the community save too! Thanks for using CostRefund! – The CostRefund Team

Costrefund money back app

The new app is working great.

Response from developer

Thanks for the shoutout! 🙌 We’re thrilled the app is working well for you. More features and savings tools are coming soon — stay tuned! – The CostRefund Team