Credit card issues
Cannot load my credit card to app.
great gravy
the chicken fried steak is delicious with gravy
Home cooking
Most delicious food!!!!
First Time
Can’t give it high marks. But I’m glad it was available to hep me navigate my situation. Need access to Apple Pay
Ordering online
You interface absolutely sucks. There is no search feature and often you have to enter the item a second time for it to be accepted.
Of course, since you’re under new management, the higher ups have no experience and will do everything to go out of business. This goes on while the local staff suffers.
The CEO should read “The Peter Principle” while looking in the mirror.
Of course, since you’re under new management, the higher ups have no experience and will do everything to go out of business. This goes on while the local staff suffers.
The CEO should read “The Peter Principle” while looking in the mirror.
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Excellent Food!
Exceptional food! Truly down home taste! Highly recommend the chicken fried steak.
Online orders
It’s a pain to type in your user name and password every time. Need to hand the app save info and/or face recognition
Happiest
Excellent Service & Food Choices
Horrible on line ordering
Will never order on line again
App
Kept kicking my order out and had to enter 3 different times.
Can’t Pay on App
App is not moving to allow me to enter payment information. This is also happening on the website.
March 2025 update
Just updated the app and it keeps crashing on the Order tab.
Would also be nice if they had an “offers” or “rewards” tab.
Would also be nice if they had an “offers” or “rewards” tab.
Bad service and cold cold food
Terrible will never go back
Peach Cobbler Disgraceful
We got the “Peach Cobbler” because it’s our favorite. The scoop of vanilla ice cream was good. The cobbler on the other hand was a disgrace to cobblers everywhere. It was about 1” thickness and the size of your hand. It was made with bottom and top layers of pie dough sheets and 2 slices of canned peaches inside the whole thing. 2…yes…only 2!!! Plus paid $6.50. Said something to the waiter and it’s the normal, “Sorry” and walks away. Just EXTREMELY disappointing for that type of restaurant to serve something so terrible and they knew it.
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Vonda is Amazing
Sometimes you just want some good homestyle food.
This particular day I got off of work from a long day And I noticed the parking lot was fairly empty.
I was afraid it was time for them to close, but when I walked up to the door, it was still unlocked so I went in and I was offered to order in or take out. Needless to say, since I had a long day, I decided to order in. And the young woman that assisted me was actually the host and not the server and her
name is Vonda and let me tell you this if you ever go to Cotton patch in Lewisville, Vonda is the one to see.
She definitely deserves a raise With high recognition.
When I come back, I want her to be my server because she was just that amazing.
Not only was she amazing but the food was fresh. It was proportioned perfectly, and it was so awesome.
So therefore, I also give my compliments to the chef.
During the time I was there, I did not feel rushed, and I felt extremely comfortable while I ate my food and got full for the night. Thank you very much Vonda for making me feel at home in like a special guest. Thank you, Cotton Patch for being the home of home Cookin’.
CJ
This particular day I got off of work from a long day And I noticed the parking lot was fairly empty.
I was afraid it was time for them to close, but when I walked up to the door, it was still unlocked so I went in and I was offered to order in or take out. Needless to say, since I had a long day, I decided to order in. And the young woman that assisted me was actually the host and not the server and her
name is Vonda and let me tell you this if you ever go to Cotton patch in Lewisville, Vonda is the one to see.
She definitely deserves a raise With high recognition.
When I come back, I want her to be my server because she was just that amazing.
Not only was she amazing but the food was fresh. It was proportioned perfectly, and it was so awesome.
So therefore, I also give my compliments to the chef.
During the time I was there, I did not feel rushed, and I felt extremely comfortable while I ate my food and got full for the night. Thank you very much Vonda for making me feel at home in like a special guest. Thank you, Cotton Patch for being the home of home Cookin’.
CJ
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Cotton Patch Ap
The meals already had sides assigned. Since it’s been some time since I used the ap, it wasn’t easy to figure out how to edit them since I wanted different sides.
Tip
Why would you add a tip on a pick-up order? You need to
Pay your own employees. Dine in agree. Pick up No
Pay your own employees. Dine in agree. Pick up No
Great food and excellent service
Shelby was a great waitress and the food and service was excellent!!!!
Fried fish
Yesterday I went to the Chickasha Oklahoma location and ordered the fried fish dinner. First the customer service was amazing 5 stars. The restaurant was clean! I got my order to go. When I got back to my hotel room and opened the container the fish looked and was severely overcooked and super oily! It looked as if someone had ordered it earlier in the day and canceled the order and when I placed my order they just refried it! The batter to fish ratio was horrible. The filets were super thin and the batter was two or three times thicker than the fish! I could only take a couple bites! It was inedible! The fries hush puppies and salad were the star of the show. I will continue to go to that location for now because the chicken fried steak and jalapeño gravy is amazing. If you go there to order the fish just be cautious.
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Love Cotton Patch
Have eaten here for years and have always enjoyed my meal and service!
If I had a complaint it would only be that they no longer serve Black-eyed Peas and jalapeño cornbread muffins.
If I had a complaint it would only be that they no longer serve Black-eyed Peas and jalapeño cornbread muffins.
