CountAbout User Reviews

CountAbout
CountAbout
CountAbout Corporation

Customer Experience

Positive experience76.7% of reviews
Neutral9.7% of reviews
Negative experience13.6% of reviews

~ Based on 103 written reviews from the US App Store.

What users say

Is CountAbout Safe?

CountAbout appears mostly safe based on user ratings. AppsHunter Safety Score for CountAbout is 82/100.

This assessment is based on 101 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.2% of ratings point to a safe experience
10.9% of ratings suggest some concerns
10.9% of ratings point to a risky experience

~ Based on 101 App Store ratings for CountAbout.

Is CountAbout Legit?

CountAbout appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CountAbout is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Reasonably priced and adequate for my needs

Works well for downloading transactions and maintaining budget. Support is helpful but only available thru messaging. Unable to speak with anyone directly. Reasonable price but did increase after several years.

Risky

I tried to sign up for this app with an email that I use regularly. They gave me a message telling me to use a different email because their verification process had determined that my email was risky. I decided that their app is risky and deleted it.

Great cloud tracker

I used to use quicken but wanted online cloud data, web and app access, and this tool does it all. In addition you get very responsive support unlike most software companies !

Excellent, Easy to Use App

I have been using CountAbout for over 5 years. I use the web-based product on my computers and the iOS version on my iPad and iPhone. They have been incredibly responsive to any questions or concerns, and are constantly improving their iOS products.

Tracking

I haven’t used a tracking/budgeting app in over a decade but coming up on retirement soon, I need to understand my spending habits. After reading about lots of options, I decided to try CountAbout. The price was right and they seem very concerned about data security and take appropriate measures. I’m 3 weeks into my 45-day trial (another selling point-a long free trial!) and have to say I really like it. It’s simple and easy to manage. Can access on my phone or laptop. Customizable categories and links to all the important accounts to bring in transactions.
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Cheaper than Quicken

Does the job and it is cheaper then quicken. Loging in and out is ok that is the only thing I would improve. Only $9.99 so I am happy.

Hello….is there anybody out there…

I have sent 3 messages to Countabout about this, but no matter what password you attempt with signup, you get rejected for it being ‘a common password.’ Except every attempt was by my password manager and it is using a 50-character randomly generated password that is just a bunch of random letters, numbers, symbols and caps. I really want to try this as my Quicken subscription ends today and I would really like to not have to pay for it again.
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Won’t accept any password for signup

I sent a message to Countabout a few days ago but have had no response. Maybe a low review that I’m willing to change might get some attention. But no matter what password you attempt with signup, you get rejected for it being ‘a common password.’ Except every attempt was by my password manager and it is using a 50-character randomly generated password that is just a bunch of random letters, numbers, symbols and caps. I really want to try this as my Quicken subscription ends in a few days and I would really like to not have to pay for it again.
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Great App

I have been using the app for a couple weeks and I am very satisfied. I am able to see all of my accounts in one place and can forecast spending to then have a future plan on how to budget!

My experience with CountAbout

I would say that after 8 months of us it’s just average, it’s an OK aggregator when the backend synchronization process works, I do most of my real reports and budget tracking in Excel after downloading the transaction
Support is mediocre at best and most of the time you need to find your own answer
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Great Replacement for Quicken

When Quicken told me they could no longer support my MacBook Air I set out to find a replacement that I could do online. CountAbout is awesome. I could easily upload my Quicken data and it updates from my bank more seamlessly than with Quicken, and at a better price!

Good program but useless app

I’ve relied on CountAbout for several years. It does everything I need and is cloud-based. Perfect. Plus the developer of this small company is very responsive whenever glitches or bugs arise.

However the app itself is nothing more than a bookmark to the website. The app has no specific functionality whatsoever.
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Great replacement for Mint

When Mint went away, I had to find a replacement. I tried several others but found that CountAbout was the best for me. It does everything I need it to do.

Good basic financial tool with some glitches

Somewhat difficult to use on phone. Support is helpful

Great finance app!

I switched from Quicken and Count About is so much better and the price is right!

Account Linking issues

I am a Canadian customer who switched from Mint. I found CA to be extremely capable and reasonably priced but, after a year of trying, could not overcome the account linking challenges. US customers may have a much better experience. I am in the process of switching to Simplifi and am still having difficultly updating and account on CA that Simplifi cannot link to. It would typically take me up to 1/2 hour to ‘fix’ all the accounts that would not link before I could start using the program.
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Love this app!!!

After actual YEARS of searching, I think I have finally found the perfect budgeting app for me! It is extremely customizable, which is exactly what I wanted. Also, the [optional] subscription is very reasonably priced. Finally, it has worked seamlessly, so far. Any issues I’ve encountered have been easy to figure out. I am thrilled!
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Replaced Quicken after 35 years!

Finally got fed up with the escalating price increase of Quicken and went looking for a more affordable option that still gives me transaction downloads. (And all of my years of Quicken data imported simply and cleanly.) CountAbout does that with full SaaS/cloud access via the web and a mobile app! You do give up traditional bank account reconciliation, but they have a helpful reconciliation summary in the upper right hand corner. Finally, it does NOT play nice with the Apple Card. I am continually having to "fix access", plus the transactions don't download even when it appears it is "fixed".
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App a challenge

First I have to type my password in every time to login. Face ID does not seem to be enabled. In addition the biometrics they ask you to enable never works. Please fix these so I can continue to use and pay for the app.

Perfect for business expense tracking

Simple platform that helps me keep track of all my business expenses. I’d like a little bit more customization and features, but it gets the job done!