County National Bank Personal User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral5.6% of reviews
Negative experience72.2% of reviews

~ Based on 18 written reviews from the US App Store.

What users say

Is County National Bank Personal Safe?

County National Bank Personal appears safe based on user ratings. AppsHunter Safety Score for County National Bank Personal is 93/100.

This assessment is based on 931 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 868 App Store ratings for County National Bank Personal.

Is County National Bank Personal Legit?

County National Bank Personal appears legitimate, with a few gaps. AppsHunter Legitimacy Score for County National Bank Personal is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App rarely works

Every single pay day I go to check my balance and some “errror” always prevents me from logging in. Every single time.

Banking app

App never works. I always have to restart it and it seems like it logs me out every other time. It always says there’s an error processing your transfer. And right now it’s not even logging me in. The bank is a joke too. Every card I’ve gotten has broke and since they don’t want to update anything the cards don’t have tap either. Overall I’ve had a terrible experience with this bank. Only one person likes to help me after driving 2 hours back home to figure the problem out and if she’s not there then nothing gets resolved. Mind you after the card chip breaks after one week of use they charge you for a new one every time. Not impressed.
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Mobile Deposit not working

This app normally works well for everything I need. I’m currently facing an issue when attempting to mobile deposit a check. When going to take photos, it says “Full screen is required” instead of opening the camera. Would love to get this fixed. Currently fully updated on iPhone 15 Pro Max.

Mrs. Loretta Blank

CNB has the best customer service available!
Wonderful people serving a beautiful community!

New version

I’m in an endless loop of “click here for latest version”, an unable to view my account. Poorly executed update, as I have to call now to transfer funds.

App

Does not work!!

Update

I just downloaded the app a few weeks ago and now it says there is an update and I have to go to the app store for it. When I get to the app store there is no update the last one was a month ago.
Help

App

The app has a 3 year old review. I just updated a mount hot so ago. I tap open screen goes to download now tap that it goes to open. Back and forth not fond of up date.

App update

The update isn’t working when you select to do the update. I can’t access my account now. Very frustrating.

Doesn’t work as it should

For the past few months this app disappeared from my screen and won’t open. I even tried to download it again but to no avail.

Not jailbroken

After the recent forced update the app is an essential virtual paper weight and doesn’t allow access at all. Claiming it does not support rooted or jailbroken devices yet my device is not jailbroken running on the latest iOS. Please fix this bricked app or your customers will have to revert to cash

Karla

You make it so easy to just pay my bills. I love it.

Old app better

You can’t look up anything beyond 30 days ago. Terrible

Once you are used to it, it’s fantastic!

I get it. Change is hard. But once I got the hang of it, I love the new things I can do, especially bill pay. Love the service and love CNB!

Why change a good thing???

The update is horrible. I can’t toggle between accounts and the user interface is not nearly as user friendly as the previous version.

Horrible

Horrible

Mobile deposit gone....

They updated the app, which I like the update, looks nice and is functional... BUT they took out mobile deposit. That’s the main reason I use the app...disappointed!

Why??

They created a new app to replace the old one that worked just fine! And took away a lot of the functionality. For one - where did the mobile deposit go?!?!