Coupa Cafe User Reviews

What users say

Top reviews

Frequent Frustration

App fails to work at about one in four visits. Pretty slow too.

Great tech support

Skip lines, earn rewards. The couple times in a couple years that I ever had any issues, email support fixed it ASAP — and even offered a credit.

Very convenient

Handy to order as my husband drives to the store. Used 20+ times, no problems
Love the birthday coffee and the Coupa cash too.

Great food; great app

Ordering in the Coupa app lets you skip the line when it’s busy and customize your order more clearly. It’s so useful.

Response from developer

Thanks for the positive feedback :) !

Very convenient

Handy to order as my husband drives to the store. Used 20+ times, no problems

Very convenient

Handy to order as my husband drives to the store. Used 20+ times, no problems

Response from developer

Thanks! We work really hard to make the Coupa App experience great!

Essential to skip the line

I appreciate that they improved glitches that used to happen.

1-2-3 easy

Intuitive to use. Plus, a big-time time saver (pun intended): order ahead and avoid the line.

So useful

The app is essential for two things: to avoid the crazy lines certain times of day and to custom build salads. Coupa’s regular salads are great but they have such wonderful ingredients that sometimes it’s better just to make your own.

Fine, but really needs apple pay support

I have not ordered more than once recently because I didn’t have my CC on me. The app always wants the cvv even with stored cc details and doesn’t support apple pay. Small fix to be much more useful!

Needs Apple Pay

I’d give this app a 5 if it had Apple Pay. I usually don’t carry a card on me and usually use Apple Pay. Sometimes I just cancel my order since there is no way of ordering with Apple Pay. Get it on the app just like in person at the cafe :)

Delay prediction is garbage

They have a fixed delay, regardless of how busy the place is. Ended up having to wait a ton.

Also, food is insanely expensive for the quality and quality

Don’t ask for reviews when the setting is off

…or you get 1 star.

A great way to get what you want, and quickly

Sometimes, the line at Coupa can be super long. And the salads are so good, but sometimes you want to add or subtract an ingredient or two. That’s when the app is particularly useful. It’s easy to navigate and allows you to customize the time and the item really well.

Response from developer

Thanks for the positive feedback :)

Absolutely painful to navigate

can’t enter in credit card expiration dates that expire past the current month, and can’t use Apple Pay. Would not recommend.

Easy to use

Easy to use

LIFESAVER

Literally a life saver of an app. Allows you to easily skip the incredibly long Coupa lines and the pickup service is just incredible. You can take your time to go through what you want and I’ve never had troubleshooting with this app.

GET IT!!!

Annoying

It’s annoying that you’re force to update the app!

Love Coupa, hate the app nagging

Coupa is great. Great people, great coffee. This app does work well, but REALLY tired of getting nagged into writing a review EVERYTIME I order! sToP!!

Amazing food! Amazing app.

Im not big on ordering through online or DoorDash, but this app makes it so easy, especially with the option of adding special instructions.