Broken app
Downloaded this app and was able to use it for just few hours, the questions and games are good but they ain’t deepen relationships. Another thing is, it just keeps logging me out every time I open it and immediately after logging in it logs right back out. Updated my phone and the app and even clear caches on my phone, uninstalled and reinstalled the app but still gives the same issue and I’m unable to use log back in again. Please fix this issue
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No help whatsoever
The app was great at first. It kicked my husband out of his app and we haven’t been able to get him back in. We’ve reached out for support and not heard any response. There are others that mention restarting a new account but we haven’t completed a lot and it’s really disappointing and discouraging. We do not want to start over with new accounts. We did pay the annual fee also. What a waste of money for something that was deemed to be so promising.
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0 stars after what happened to me, lost money, terrible support
Downloaded this to have some easy interaction and growth with my partner. I paid an annual subscription which was NOT cheap. my account vanished one day. I cannot log in and the app expects me to make a NEW ACCOUNT. I am so upset. I’ve sent out multiple emails… received no response or help. I get no reimbursement for my subscription or even an explanation. no roll overs if I make a new account. I loved this at first but I feel robbed. my memories, notes, letters, and etc gone. and my money. shame.
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Fake free, they charge
They lure you with the word free. They make you input all your info then ask you to pay. Waste of time.
Can’t get back into my account
I have been emailing the developers for a long time asking for assistance with regaining access to my account and I have yet to receive a response. I have my username and password word stored in my phone and it has never been changed but somehow I can no longer access my account and no one is available to assist me.
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