Courier Exchange User Reviews

Courier Exchange
Courier Exchange
Transport Exchange Group Ltd.

Top reviews

Not working good , (glitches)

Before update app was working very good, but now its disgusting, most of time glitch , not open the loads, just buffering.

Jack

Absolutely disgusting service,they only take care to contact you when to renew your subscription and every 3 months they change the price without any notice,never support you with late payment or with incorrect company’s,will highly recommend all to think 5 time before join this clowns

App is always down

You pay to download for an app that doesn’t work.! Losing money constantly and classed as a back load app. But they down take back load money to start! Disappointed

App doesn’t work

Why is the app down again? What are you doing there? Notifications are coming to my phone, but I can't open them in the app. It just displays CX on a black background. People are losing money because of this.

Image sharing

This new updated version is not letting me share the documents and images straight from the app like before. When share option is pressed nothing happens.

Not good

After the new version I am not able to use my old iPhone mobile. Now I need to spent £600 to buy a new mobile because this new updated version doesn’t support older phones. Horrible update

Not Good At All

must be roll back option for the old app, this app is too heavy and not productive at all

Cx Map

New cx map is disgusting, old one was bit accurate, where to get a delivery and where its going,
Now everything is white on map, either work on it immediately or update the old map here.

Company's getting good driver getting nothing

Please check that if i am picking up load 200miles and its just one load in one day i am getting just 50£ after all expenses and i am spending over more than 8 hours to done the task is it worth done with this app

Update

After the latest update, the CX app is working terribly.

Booked jobs and assigned quotas are duplicated in the list multiple times — sometimes more than ten times. This creates confusion and makes it difficult to understand which jobs are actually active.

The map no longer shows where my colleagues are working. The option to see who is nearby has completely disappeared. This was an important feature for drivers.

The text is now much harder to read. It used to be larger and clear. Now it feels small and uncomfortable, especially when working long hours.

Being a driver is already a very stressful job. This update has added even more stress and unnecessary pressure for drivers.

Please fix these issues as soon as possible.
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Totally useless update bring back old version…

Can’t see drivers any more after you press alerts loads are not refreshing lack of options totaly empty compared to the previous version…

That’s app is bad then before

That’s app is bad then before

It was limping now it’s dead!

Slow clap for CX management, so nice of you to advertise the hole platform as a BACKLOAD option for everyone, yeah 500mile job pays £120 and it’s ASAP!

Issues after the lastest update

No option to save loads
Most unsuccessfull quotes are moved to „unsuccessfull” tab but still showing as active

Other drivers

Can no longer see who is nearby in the area or other drivers from our company. Unnecessary update

T

O

App

When doing pod it doesn’t save the data, whilst doing that the app closes losing all the data like print name, signature and pictures you had taken, so frustrating. On top of that new jobs come at top and when customers are signing they click on them by mistake and again lose all data of pod

Jobs

Expensive to set up with Cx and insurances . If you already have a courier business it would be a bonus if like me you are a solo courier and just use the Cx platform it’s not so easy. Jobs are hard to get and cost per mile is low , too many drivers keep prices low . Keep in mind extra servicing and regular tyre changes on your van are a drain
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EXCELLENT

Best App & Platform. Staff are very helpful and load of work.

Only giving me home location job

Whenever i got job from my home location to any other town he will not show me the jobs near to me always again show me the jobs which near to my house will always have to get back home with empty hands so disappointed application