It's a backload app
As a backload finder it works well. I would say to anyone thinking they will make a good living using this app as their sole method of getting work,(which is the way the platform was sold to me)be very careful. You are bidding against people who are willing to work for nothing,that probably haven't got the correct insurance and are being used by unscrupulous CX account holders that farm out work to illegal drivers which just drives the prices down to the point where shippers think we are all a soft touch. CX needs to introduce more security checks so legitimate and fully insured owner/drivers can out bid the illegal syndicated drivers.
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Not working good , (glitches)
Before update app was working very good, but now its disgusting, most of time glitch , not open the loads, just buffering.
Jack
Absolutely disgusting service,they only take care to contact you when to renew your subscription and every 3 months they change the price without any notice,never support you with late payment or with incorrect company’s,will highly recommend all to think 5 time before join this clowns
App is always down
You pay to download for an app that doesn’t work.! Losing money constantly and classed as a back load app. But they down take back load money to start! Disappointed
App doesn’t work
Why is the app down again? What are you doing there? Notifications are coming to my phone, but I can't open them in the app. It just displays CX on a black background. People are losing money because of this.
Image sharing
This new updated version is not letting me share the documents and images straight from the app like before. When share option is pressed nothing happens.
Not good
After the new version I am not able to use my old iPhone mobile. Now I need to spent £600 to buy a new mobile because this new updated version doesn’t support older phones. Horrible update
Not Good At All
must be roll back option for the old app, this app is too heavy and not productive at all
Cx Map
New cx map is disgusting, old one was bit accurate, where to get a delivery and where its going,
Now everything is white on map, either work on it immediately or update the old map here.
Now everything is white on map, either work on it immediately or update the old map here.
Company's getting good driver getting nothing
Please check that if i am picking up load 200miles and its just one load in one day i am getting just 50£ after all expenses and i am spending over more than 8 hours to done the task is it worth done with this app
Update
After the latest update, the CX app is working terribly.
Booked jobs and assigned quotas are duplicated in the list multiple times — sometimes more than ten times. This creates confusion and makes it difficult to understand which jobs are actually active.
The map no longer shows where my colleagues are working. The option to see who is nearby has completely disappeared. This was an important feature for drivers.
The text is now much harder to read. It used to be larger and clear. Now it feels small and uncomfortable, especially when working long hours.
Being a driver is already a very stressful job. This update has added even more stress and unnecessary pressure for drivers.
Please fix these issues as soon as possible.
Booked jobs and assigned quotas are duplicated in the list multiple times — sometimes more than ten times. This creates confusion and makes it difficult to understand which jobs are actually active.
The map no longer shows where my colleagues are working. The option to see who is nearby has completely disappeared. This was an important feature for drivers.
The text is now much harder to read. It used to be larger and clear. Now it feels small and uncomfortable, especially when working long hours.
Being a driver is already a very stressful job. This update has added even more stress and unnecessary pressure for drivers.
Please fix these issues as soon as possible.
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Totally useless update bring back old version…
Can’t see drivers any more after you press alerts loads are not refreshing lack of options totaly empty compared to the previous version…
That’s app is bad then before
That’s app is bad then before
It was limping now it’s dead!
Slow clap for CX management, so nice of you to advertise the hole platform as a BACKLOAD option for everyone, yeah 500mile job pays £120 and it’s ASAP!
Issues after the lastest update
No option to save loads
Most unsuccessfull quotes are moved to „unsuccessfull” tab but still showing as active
Most unsuccessfull quotes are moved to „unsuccessfull” tab but still showing as active
Other drivers
Can no longer see who is nearby in the area or other drivers from our company. Unnecessary update
T
O
App
When doing pod it doesn’t save the data, whilst doing that the app closes losing all the data like print name, signature and pictures you had taken, so frustrating. On top of that new jobs come at top and when customers are signing they click on them by mistake and again lose all data of pod
Jobs
Expensive to set up with Cx and insurances . If you already have a courier business it would be a bonus if like me you are a solo courier and just use the Cx platform it’s not so easy. Jobs are hard to get and cost per mile is low , too many drivers keep prices low . Keep in mind extra servicing and regular tyre changes on your van are a drain
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EXCELLENT
Best App & Platform. Staff are very helpful and load of work.