Hard to navigate compared to website version
Trying to navigate the app is much more confusing compared to accessing Coursera through the website.
Hidden Refund Policy
I requested a refund for Coursera Plus Subscription, but the process is extremely non-transparent. The system simply shows “Not eligible for refund” without providing any clear explanation, terms, or reasoning behind this decision. There is no visible link to detailed refund policy terms before purchase, and customer support does not proactively clarify the eligibility criteria.
This lack of transparency feels like a deliberate attempt to discourage refund requests rather than genuinely informing customers of their rights. Subscription-based platforms should clearly display refund eligibility conditions upfront — not bury them or leave customers guessing after the fact.
I would strongly recommend Coursera to make their refund policy more visible, accessible, and clearly communicated at the time of purchase. Until then, I’d advise potential subscribers to research third-party reviews before committing to Coursera Plus.
This lack of transparency feels like a deliberate attempt to discourage refund requests rather than genuinely informing customers of their rights. Subscription-based platforms should clearly display refund eligibility conditions upfront — not bury them or leave customers guessing after the fact.
I would strongly recommend Coursera to make their refund policy more visible, accessible, and clearly communicated at the time of purchase. Until then, I’d advise potential subscribers to research third-party reviews before committing to Coursera Plus.
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Coursera
I love this app it helps me with tons of Korean and you don’t have to pay but if you want you can❤️
Too Tall
Polygon 🤷♀️
App Won’t Stay Awake
While watching videos in a course the screen keeps sleeping even if the video is full screen
