Cousins Subs User Reviews

Cousins Subs
Cousins Subs
COUSINS SUBMARINES, INC.

Customer Experience

Positive experience65.0% of reviews
Neutral9.2% of reviews
Negative experience25.8% of reviews

~ Based on 120 written reviews from the US App Store.

What users say

Is Cousins Subs Safe?

Cousins Subs appears safe based on user ratings. AppsHunter Safety Score for Cousins Subs is 96/100.

This assessment is based on 8,931 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.4% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 8,931 App Store ratings for Cousins Subs.

Is Cousins Subs Legit?

Cousins Subs appears to be a legitimate app. AppsHunter Legitimacy Score for Cousins Subs is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

East capital cousin

Today customers service was great hopefully the food be delicious once I get home!!

Exceptional

I’ve been enjoying Cousin’s Subs for more than 50 years. The franchise in Mukwonago has the freshest, most flavorful sub I’ve ever had. This was my 2nd visit.

Great sub

Great sub and curds and pretty timely.

Love Cousins

Always fresh, and fries are always hot. Love my cousins subs

Cousins

Delicious 😍😍

Tuna Sub

Excellent and Fresh

Barcode scanner doesn’t work

Must manually type in barcode number for rewards. I’ve emailed about it and have not received a helpful response.

Food is NEVER ready on time

It completely defeats the purpose of ordering ahead when the food is never ready at the pickup time the app gives me. I should not still be sitting here 15 minutes after it was supposed to be ready!

Issues with cashier

Cashiers refused to provide water cup with food. She said we don't provide water cup with food. This is city violation for restaurants. Cashiers is Emma. Every restaurant in the world provides water cups in the world. She really need to understand

Great!

Friendly, Clean, great food. Cheerful!

Sends notifications when they are turned off

Love our local cousins, no issues using the app, it was my preferred way to order for pickup. I’m uninstalling because it pushes notifications even when push notifications are toggled off in the apps settings. Worse yet, they aren’t even order updates, they’re exclusively advertising.

Be respectful

Customer service is terrible during the noon hours.. I understand we all go through things however leave the nasty attitude at home. Almost cancelled my order but I was so hungry

Mo Sub

Amazing

Sub Lover

Truly blessed to have Cousins still around love them since I was a child. They are excellent.

Great place Thiensville WI

Excellent crew —They are a wonderful place. The staff bends over background to make your visit great!!!

Trash App/Crooks

WARNING: These scam artists just jacked up their so-called “rewards” by 25%. If you were close to earning something, too bad — not anymore. Complete rip-off and totally dishonest. Let’s make sure everyone knows how they treat customers. Time to take our money to the competition. #BoycottCousinsSubs

Orders Online

Don’t allow online orders 😩

Yummy

Great service

Pricing

We love cousins subs, but when we purchased a 7 1/2” sub and a 15” sub, the total came to $28.63. Was shocked how pricing has gone up.

Cousin’s subs

This store was phenomenal. The manager of the store and the employee taking my order and checking me out are the best I’ve seen in a long time at any other restaurant business they need a huge reward. They are awesome. The food is awesome. Also, truly I must go to place for a sandwich.