Doesn’t work half the time
The find a provider portion of this app never works. Even with facial recognition, you still need to enter a username and password, which is redundant. Half the time the survey isn’t available in the app to be taken.
Lacks functionality
Doesn’t provide any useful information other than displaying your id card and to search for an in network provider. Does not provide any information regarding deductible remaining or max out of pocket remaining.
Issues
All I can say is
Thumbs down 👎🏻
Thumbs down 👎🏻
Worst app I’ve ever used
Monthly threatening emails that using the app and completing their surveys is mandatory or your coverage may be denied - Then the app rarely works. More glitches and failures than I’ve ever experienced in an app.
Works one in Five times
App is unstable and only works sometimes. If you had to rely on it for something important - like healthcare benefits then you’d be in trouble.
