Covered365

Covered365

Manage health benefits anytime

159 ratings
81 reviews
Free

Details

Released
February 21, 2025
Updated
November 3, 2026

Features

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Covered365 screenshot #5 for iPhone
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About

Access your organization's health benefits plan 24/7. View your digital ID card, track claims, and understand your benefits. Eligible Detego Health LLC users can manage their health conveniently from their smartphone.

✓Digital Benefits ID Card
✓Claims tracking
✓Explanation of Benefits (EOBs)
✓Access to health benefits plan
✓Complete assigned surveys
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What's New in Covered365

3.9.5

November 3, 2026

Track your pre-certification requests in the app. Go to My Info > Pre-Cert to see the status of each case.

User reviews

Worst

Buyer beware, this is the worst insurance companies I’ve ever been associated with. First of all, they took six months, even to approve a claim. Then, when they said, they paid the claim, each agent gave you a different check number. Claim has never been paid. This has been the same for six different claims. Have a complaint with the BBB, and South Dakota insurance commission. Due to medical bills piling up, I’ve had to start paying them myself.
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Surveys section cannot be found

There’s supposed to be a Surveys section that members need to complete each month of maintain eligibility. But alas, it doesn’t seem visible to anyone. I switched over to this provider hoping it would be better but so far, it’s not.

Terrible

The app works half the time, and most the time I can’t see claims or search doctors.

Worst app

The worst app with the worst customer service in trouble shooting. Do not recommend any GigCare insurance plan. The savings is not worth the hassle

Possibly the worst app ever

Could not be more frustrating and less helpful.
Literally like they are trying to piss us off.

FAQ

How do I get Covered365?

Covered365 is exclusively available to eligible Detego Health LLC® users. Contact your organization or Health Benefits Plan Recruiter to see if Covered365 is available to you.

What can I do with Covered365?

With Covered365, you can access your digital Benefits ID card, view and track all your claims in a simple dashboard, and understand your benefits with EOBs (Explanation of Benefits).

Is Covered365 free to use?

Yes, Covered365 is available for free. There are no in-app purchases or advertisements within the application.

What devices does Covered365 support?

Covered365 is supported on iPhone, iPad, and iPod devices.

How often is Covered365 updated?

The latest version of Covered365 is 3.9.5, and it was last updated on November 3, 2026. This indicates a relatively active update schedule.

What is the age rating for Covered365?

Covered365 has an age rating of 12+, making it suitable for users aged 12 and above.

What is the user sentiment for Covered365?

Based on 159 ratings, Covered365 has an average rating of 1.2 stars. This suggests a generally negative user sentiment.

Can I manage my health benefits on the go with Covered365?

Yes, Covered365 provides convenient, 24/7 access to your organization's Health Benefits Plan directly from your smartphone, allowing you to manage your health anytime, anywhere.