$120 a year and app never works!
Inexcusable poor technology and lack of support, charge customers $120 a year and the app constantly glitches, crashes and won't let you live stream - just continues to have a pop up that says you need to subscribe - and then confirms you've already subscribed and app closes.
The worst customer service
Horrible, absolutely horrible customer service. Lost me as a customer today for good because their customer service rep, Alaina, was too busy arguing with me to do her job.
Waste of money
I’ve given this subscription two chances and both times have been let down. I pay for it, and then can’t watch anything. It just keeps popping up with the option to subscribe, I pay, and then it tells me I already have a subscription and I still can’t watch anything. Rip off.
Can’t search content
Can’t perform searches for what content to watch (or at least is not obvious how to do so). User experience is fairly annoying because of it
Not there yet
Constant buffering and glitches. The livestream at least for the local rodeo we want to watch has not worked well 3 years in a row now. Great idea but so far they haven’t got it figured out.
