Cox App User Reviews

Customer Experience

Positive experience20.1% of reviews
Neutral6.1% of reviews
Negative experience73.7% of reviews

~ Based on 1,515 written reviews from the US App Store.

What users say

Is Cox App Safe?

Cox App appears safe based on user ratings. AppsHunter Safety Score for Cox App is 91/100.

This assessment is based on 653,313 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
3.2% of ratings suggest some concerns
7.7% of ratings point to a risky experience

~ Based on 617,909 App Store ratings for Cox App.

Is Cox App Legit?

Cox App appears to be a legitimate app. AppsHunter Legitimacy Score for Cox App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Network outages all the time

Itโ€™s crazy how many times per week their network for internet service goes down.

Cox(WiFi) review

Have been happy with it the day I had it put on, and I didnโ€™t even have to tell them about my age and they already added the discount and I am very

I am not happy with your service because you charge me an extra $30 and tack on extra time when I did not ask for it or wanted it happy

Bill keeps going up

Expensive

Outage

When you have outages no operator is available to talk what about customer service ๐Ÿคทโ€โ™‚๏ธ

Good

Good App

My bill wrong

Cox garbage

Bills

I love thatโ€™s itโ€™s made easy to make payments. I donโ€™t like that it want let extend my payment. It only gives me option to choose when it has at least two other options I can choose from.

Pricing

Just internet has doubled in price. Cancelling and going else where

App wouldnโ€™t work

Tried to make payment and now Iโ€™m late

Expensive

Too expensive. $400 mo for tv internet it silly. Been with Cox forever doing this. Will change this week. On hold forever. Good luck

Worth it

We have used them for years for our internet
Always reliable
They always stay on top of having power outage info
N usually have it fixed long before the estimated time

Consistent

Cox is always consistent and reliable

To high

Cox to high

2nd chance

They gave me an extra week to make a late payment without cutting off service it is why I love cox

Terrible service

How did yall cut my service off when it said I had to the 2st to pay and have email to prove it and then keep charging my card when I asked not to cause I donโ€™t get paid til night time!! Really gonna find another provider!!!

Connection

Iโ€™ve been having issues with connectivity and lagging

Price

The price is always changing! There is always an outage with just a little wind blowing. Iโ€™m going to AT&T they are cheaper

Great service!!!!

Left t mobile internet and cox was the best thing I ever did!!!!

Too expensive

I have been with Cox for years. And my son, worked for Cox for 23 yrs-his entire working life until he died on 4/24/23. Jason M. Williamson. Itโ€™s too expensive and I will be canceling the cable portion. I wish you had an over 55 special but you donโ€™t. ๐Ÿ˜ข

Customer support

The customer support for COX is some of the worst I have ever had to deal with. I had a price lock guarantee for 3 years. It randomly got taken off months ago. I have tried 4 different times to fix the issue and every time they submit a ticket and nothing happens. So far I have over paid 450$ on my internet bill.
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