Cox Business Security Services

Cox Business Security Services

by Cox Communications, Inc.

15 ratings
2 reviews

Archived App (Last seen on 9 Apr 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

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Cox Business Security Services screenshot #1 for iPhone
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About

Manage and monitor your business security, automation, and video surveillance remotely. Arm/disarm systems, view live camera feeds, control smart devices, and receive real-time alerts for critical events.

Remote system arming/disarming
Live and recorded video viewing
Smart home device control (lights, thermostat)
User code management
Event history and activity reports
Customizable real-time notifications
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What's New in Cox Business Security Services

5.3.1

June 6, 2024

• An upgraded landing screen for Video Device Settings allows users to check cameras at-a-glance. New screens are accessible from the Device Overviews that let users adjust audio and run through basic troubleshooting steps. • Custom icons are now available for smart lighting and switch devices in the app and web portal. Users can select their preferred icon for each device to easily tell them apart, which is ideal when using multiple lighting devices or plug in-controlled appliances for a better way to differentiate devices, enjoy a more flexible and improved remote control and automation experience. • Now video users can keep better tabs on their properties and view up to four live streams at a time in the mobile app; aw well as manage camera groups with ease. •When the account has a single camera, the pop up explaining how to use multi-video feed no longer appears. •Removed the Cancel button from the prompt that displays before granting Location Services permissions to comply with Apple's permission request guidelines. •Resolved an issue that caused the app to crash when tapping mode, fan or schedule on Apple Watch. •Resolved an issue on the iOS Mobile App Continuous Recording Player where the Go to Live Video overlay was being displayed at the time of latest recording and not the present time. •Replaced the Go to Onboard and Go to SVR buttons on the Mobile App Activity page with a singular Go to Recordings button. •Resolved an issue on iOS where the activity history would not refresh and display new events even when tabbing back and forth between Activity and other tabs.

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User reviews

What kind of update is this?

I woke up to a new layout that doesn’t give me the option to access my svr timeline to review recorded footage anymore. This is literally the only reason I have these cameras - to playback recordings. Why can’t I access it on the app anymore?!

Cox Business

The worse customer service EVER. Upgraded cameras over a month ago now and they are not working and the detection system goes off every night and the call center is calling me waking me up due to the bartender setting the alarm and only having 30 seconds to get out of the bar has had two representatives come out to fix to no avail and have had several appointments for someone to come back out to fix and no one has showed up. Saying they called and no answer but that was a lie. I had no missed calls from them. Can’t get anyone at their office to do anything. It’s all over the phone and all they do is transfer you around and around until they disconnect you. I despise this company and calling a lawyer as soon as they open up to see what can be done about this. I’m sick of being called at 2 or 3 in the morning because these idiots can’t fix this issue
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Developer apps

FAQ

What can Cox Business Security Services do?

Cox Business Security Services allows you to remotely arm or disarm your security system, view live and recorded video from cameras, control smart lights and thermostats, manage user codes, and receive real-time notifications for important events.

Is Cox Business Security Services free to use?

Yes, the app is free to download and use. However, it requires a compatible system and a Cox Business Security Solutions service plan to function.

What devices does Cox Business Security Services support?

Cox Business Security Services is available on iPhone, iPad, iPod, and Apple Watch, allowing for comprehensive remote access.

How often is Cox Business Security Services updated?

The app was last updated on June 6, 2024, with version 5.3.1. Updates typically include new features, performance improvements, and bug fixes to ensure reliable operation.

What is the age rating for Cox Business Security Services?

Cox Business Security Services has an age rating of 4+, making it suitable for a wide range of users.

Does Cox Business Security Services have ads?

No, Cox Business Security Services does not contain advertisements, providing an uninterrupted user experience.

Can I view live video with Cox Business Security Services?

Yes, you can access and view live video feeds from your security cameras directly through the app, provided you have a compatible system and service plan.

What kind of notifications can I receive with Cox Business Security Services?

You can receive real-time email, text message, and push notifications for critical events such as emergency alerts, login attempts, system disarming, thermostat changes, or if a water leak is detected.