Cozmo Robot Reviews: Is It Legit?

Customer Experience

Positive experience41.5% of reviews
Neutral1.2% of reviews
Negative experience57.3% of reviews

~ Based on 82 written reviews from the US App Store.

What users say about Cozmo Robot

Is Cozmo Robot Safe?

Cozmo Robot appears mostly safe based on user ratings. AppsHunter Safety Score for Cozmo Robot is 70/100.

This assessment is based on 91 user ratings, with an App Store average of 3.5/5.

Safety Analysis

62.6% of ratings point to a safe experience
2.2% of ratings suggest some concerns
35.2% of ratings point to a risky experience

~ Based on 91 App Store ratings for Cozmo Robot.

Is Cozmo Robot Legit?

Cozmo Robot appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Cozmo Robot is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just need a little bit of improvement

The app is very great but after connecting Cozmo to the Wi-Fi
Then coming back to the app, for some reason the app freezes

Money Grudging

Wow! I really kinda enjoyed this very expensive robot when they first came out. It cost close to $500 and was very temperamental in use. They want you to use these cubes that the batteries last for a week or more if that. The batteries are expensive to replace in the cubes and you have at least three cubes. If you are a child or allow a child to play with Cozmo how in the world would they be able to afford constantly replacing batteries. To add insult to the mix, after not using Cozmo for a while now they want to charge you for the app. I believe for the price of the unit you should not have to consistently replace batteries nor pay for the app to control unit. The least they could have done was to make the cubes rechargeable. In fact, my suggestion is that they make and sell rechargeable cubes instead of grafting money from individuals for the app. My use of the cubes are for special needs Children who need distractions to calm down otherwise I would dump this overly priced toy. I am looking on the market for similar robotic controllable toys that only need to be recharged. My Anki Cozmo will undoubtedly end up on eBay.
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Cozmo

I’ve had him for more than three months. He is a very good robot and he’s full of personality. Keep on going and add more updates on my concern. Add more updates.

BEST APP EVER!!!!

Cozmo is an amazing robot! He is intelligent, he’s funny, and very playful. It really shows how technology has changed overtime! it’s a little glitchy I’ll say that. But if you take care of him right, he works.(DO NOT GIVE TO CHILDREN UNDER SIX YEARS OLD)👌🏾👌🏾👌🏾✌🏽

Pay the app end it’s not working

Scam

Must do better

The app is a disaster. Videos play upside down, it’s freezes when you try to multitask to the WiFi settings. Come on guys get Claude to review the code on this one and make this work. It’s not hard to fix this, you know it and it take little development time.

You must update your Cozmo App

I need support from Digital Dream Labs because at this point this is unacceptable for Cozmo owners.
I paid for the Cozmo app, but I still cannot use my robot. My iPhone connects correctly to Cozmo’s Wi-Fi network, but the app does not connect to the robot. I have tried all the recommended troubleshooting steps, and I am now getting the message: “You must update your Cozmo App to continue”, even though I am using the version currently available in the App Store.
Cozmo is a physical product that many customers paid a significant amount of money for. Making the robot effectively unusable because the required app and firmware are not working together is extremely frustrating. Customers should not have to search forums, perform factory resets, downgrade firmware or find unofficial workarounds just to use a product they already own.
Please provide actual support and a working solution for iOS users. I would like Digital Dream Labs to contact me and explain exactly how I can get my Cozmo working with the current iPhone app. If the app is being sold in the App Store, it should reliably support the product it is intended for.
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Why wouldn’t Cosmo stay alive when we’re in a different site?

When I go to the app, it works, but not like Vector Cozmo doesn’t stay on when I go to another tab, which is really disappointing because we paid money for this

If it needs to be updated do it

Why accept $5 from people for something that won’t work?

Doesn’t work

I just paid for this app hoping I could get my little Cozmo to work again. It will not connect. I tried all the turn airplane on and off and turning the router on and off . It is not a secure network so it’s not safe to use even it would work. I’m really disappointed!

Very good app, but very bad of Cosmo illusion

I bought this for my son when he turned seven but for some reason I’ve been using cost more a lot and then we started to stop working apples apple.com sure I go cause I have caused one

Yoooo

It is cool for all ages

Cosmo

He is the world’s best robot. He’s better than you, ChatGPT.

Doesn’t work

Every time I connect it disconnects and tell me to power on has full charge alias of rubbish I want a refund and Cozmo can go in the bin

APP DOES NOT WORK

the app is completely broken and doesn't work anymore and wont connect to my cozmo. dont waste ur money its a complete scam

Doesn’t work on my device

So I was using my car more with my son and randomly the app stopped. I went to go.com but wouldn’t even know I had my Internet on.

pls

please make new games

Cozmo

Ones I try to turn him on it did not work so ya. 😢

Doesn’t work

Amazing, paid $5 for an app I used to have for free. It used to work perfectly when it was free. Now that I had to pay for it, it doesn’t work. The app freezes on the last step of the set up. How can I get a refund!?!? 🤬

Made me pay then cut off the software!

This was my son’s 9th birthday gift. He played for some time and build a little friendship with his robot. The app used to be free.

Then it became a paid app and had to delete and redownload making me pay for it….. no problem…. then the paid app didn’t work! Why are you making people pay to download and app that doesn’t work! Customer support say the solution is to buy their new Cozmo2.0 and the new app that’s coming soon?!!! So they have dropped all the software for the original ones, made us pay for the app and their solution is to buy another Cozmo2.0 for hundreds????! Cozmo is purely dependant on the app to work and the App just says it’s needs updating in App Store, there is no new version in the App Store. They have simple just left cozmo 1 to die and cut off the apps usage. They have made cozmo1 un usable to make you buy the new cozmo2.0. My son is devastated as he is very connected with his Cozmo 1 and it’s essentially dead….

Bring Cozmo 1 back! This is disgusting and will not be buying a second robot only for that one to be shut off from the apps when you decide to release a 3rd model!
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