Yoooo
Cosmo
Doesn’t work
APP DOES NOT WORK
Doesn’t work on my device
pls
Cozmo
Doesn’t work
Made me pay then cut off the software!
Then it became a paid app and had to delete and redownload making me pay for it….. no problem…. then the paid app didn’t work! Why are you making people pay to download and app that doesn’t work! Customer support say the solution is to buy their new Cozmo2.0 and the new app that’s coming soon?!!! So they have dropped all the software for the original ones, made us pay for the app and their solution is to buy another Cozmo2.0 for hundreds????! Cozmo is purely dependant on the app to work and the App just says it’s needs updating in App Store, there is no new version in the App Store. They have simple just left cozmo 1 to die and cut off the apps usage. They have made cozmo1 un usable to make you buy the new cozmo2.0. My son is devastated as he is very connected with his Cozmo 1 and it’s essentially dead….
Bring Cozmo 1 back! This is disgusting and will not be buying a second robot only for that one to be shut off from the apps when you decide to release a 3rd model!
The app works kind of
AVOID
“You must update your Cozmo App to continue.”
There is no update available in the App Store. I tried everything including reinstalling the app, restarting devices and testing on both an iPhone and an iPad. The same issue occurs every time.
After looking at the reviews, I discovered another customer had reported exactly the same problem. Unfortunately this meant my son was unable to use his birthday present on his birthday.
The robot itself appears to work, but without a functioning app it is effectively useless. Very disappointing experience.
