Just need a little bit of improvement
Then coming back to the app, for some reason the app freezes
Money Grudging
Cozmo
BEST APP EVER!!!!
Pay the app end it’s not working
Must do better
You must update your Cozmo App
I paid for the Cozmo app, but I still cannot use my robot. My iPhone connects correctly to Cozmo’s Wi-Fi network, but the app does not connect to the robot. I have tried all the recommended troubleshooting steps, and I am now getting the message: “You must update your Cozmo App to continue”, even though I am using the version currently available in the App Store.
Cozmo is a physical product that many customers paid a significant amount of money for. Making the robot effectively unusable because the required app and firmware are not working together is extremely frustrating. Customers should not have to search forums, perform factory resets, downgrade firmware or find unofficial workarounds just to use a product they already own.
Please provide actual support and a working solution for iOS users. I would like Digital Dream Labs to contact me and explain exactly how I can get my Cozmo working with the current iPhone app. If the app is being sold in the App Store, it should reliably support the product it is intended for.
Why wouldn’t Cosmo stay alive when we’re in a different site?
If it needs to be updated do it
Doesn’t work
Very good app, but very bad of Cosmo illusion
Yoooo
Cosmo
Doesn’t work
APP DOES NOT WORK
Doesn’t work on my device
pls
Cozmo
Doesn’t work
Made me pay then cut off the software!
Then it became a paid app and had to delete and redownload making me pay for it….. no problem…. then the paid app didn’t work! Why are you making people pay to download and app that doesn’t work! Customer support say the solution is to buy their new Cozmo2.0 and the new app that’s coming soon?!!! So they have dropped all the software for the original ones, made us pay for the app and their solution is to buy another Cozmo2.0 for hundreds????! Cozmo is purely dependant on the app to work and the App just says it’s needs updating in App Store, there is no new version in the App Store. They have simple just left cozmo 1 to die and cut off the apps usage. They have made cozmo1 un usable to make you buy the new cozmo2.0. My son is devastated as he is very connected with his Cozmo 1 and it’s essentially dead….
Bring Cozmo 1 back! This is disgusting and will not be buying a second robot only for that one to be shut off from the apps when you decide to release a 3rd model!
