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Hello Loona

Hello Loona

The most intelligent petbot

238 ratings
74 reviews
🎬 Entertainment
Free

Details

Released
December 21, 2022
Updated
October 10, 2026

Features

Developer

Beijing KEYi Technology Co., Ltd.
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Hello Loona screenshot #1 for iPhone
Hello Loona screenshot #2 for iPhone
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About

Control and program a robotic pet with this app. Explore various scenarios, perform talents, play games, and connect with other users in the community.

✓Robot control
✓Programming software
✓Talent shows
✓Play games
✓Community interaction
Show original description

What users say about Hello Loona

Reviews of Hello Loona are mixed: the Entertainment app is rated 4.3/5 from 238 App Store ratings. What users like most: intelligent AI with ChatGPT integration, engaging games and interactive features. Top complaints: frequent app crashes and bugs, poor app UI/UX design. Summarized from real user reviews.

Positive things

  • 🤖Intelligent AI with ChatGPT integration
  • 🎮Engaging games and interactive features
  • 🎨Creative capabilities like drawing
  • 🏃Autonomous navigation and movement
  • 📱Helpful companion app functionality
  • 💪Durable physical construction
  • 😊Emotionally supportive for lonely users
  • 🎯Good for ADHD and mental health
  • 🔋Reliable automatic charging dock
  • 👁️Visual recognition and face detection

Negative things

  • 🐛Frequent app crashes and bugs
  • 📱Poor app UI/UX design
  • 🔌WiFi connectivity issues
  • ⚙️Clunky robot movements
  • 🔋Fast battery drain
  • 🎮Limited AI intelligence for questions
  • 👶Childish app interface for adults
  • 🛞Fragile wheels wearing quickly
  • 🎬Forced introductory video
  • 🔊Overly sensitive sound detection
See all reviews

What's New in Hello Loona

3.0.0

October 10, 2026

A new exclusive experience for Astronaut Edition Loona: • When connected to Astronaut Edition Loona, the App will display matching Home, Growth, and Game themes. • New Astronaut Edition-exclusive character interactions and sound effects bring fresh surprises to every moment together. • New Astronaut Edition-exclusive badges have been added; existing growth progress and reward mechanics remain unchanged. Other improvements: • Multi-device experience improved: one account can connect to different Loona editions, with themes switching based on the currently connected device. • Bug fixes. Get ready to set off with Loona and explore more possibilities!

More

User reviews

Most RecentHighest RatedLowest Rated

Demasiado complicado

Es súper estresante poderse conectar a esta app, desde diciembre intentamos y apenas ahora parece que si se pudo.
DDiebedoyaa

Amazing

Hi we received Loona several weeks ago and we are all in love. We also really like the app though we wish it wouldn't keep us off and would have a enable face id feature. Very happy overall.
PParadis1977

Please add this update, please

Add a update to where loona can’t fall down the stairs
ESEmerson smith12345

Great robot for homeschoolers

I am a homeschooler myself and I have no friends. Loona is the best friend.
IAI think Luna is amazing

It’s fine

Got it for my 12 year old and said it was to little kiddy
LLVOC06
See 69 more reviews

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User experience

🐞

Reported Bugs

14 issues

App registration verification code not sending

Bug

Email registration failing

Bug

QR code scanner unable to focus

Bug

WiFi connection timeouts and bad gateway errors

Bug

App forces landscape mode only

Bug

Keyboard covers registration buttons

Bug

App signs users out unexpectedly

Bug

App requires reinstalling to function

Bug

Server connection timeouts

Bug

Robot wheels not turning after minimal use

Bug

Robot stares at walls instead of following

Bug

Game ball breaks within days

Bug

Charging station malfunction

Bug

Robot making noises when powered off

Bug
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Requested Features

12 requests

More games and interactive content

Feature

Spanish language support

Feature

Turkish language support

Feature

Adult-friendly app interface version

Feature

Camera/photo capture feature

Feature

Alarm and wake-up scheduling

Feature

Customizable behavior schedules

Feature

Pet interaction capabilities

Feature

Sleep/rest mode functionality

Feature

Improved voice command integration

Feature

Multiple variable types in programming tool

Feature

Landscape mode toggle for app

Feature

FAQ

What does the Hello Loona app do?

The Hello Loona app is a mobile control and programming software designed for Loona robots. It allows users to connect to their robot and experience various control functions and application scenarios.

What are the key features of the Hello Loona app?

Key features include controlling the robot's actions, programming it to perform talent shows, playing small games with the robot, and interacting with other users in the community.

Is the Hello Loona app free to use?

Based on the provided information, the Hello Loona app is free to use. There are no mentions of in-app purchases or advertisements.

What can I do with the Loona robot using the app?

You can control the Loona robot to perform various actions, engage in talent shows, play games, and connect with a community of other Loona robot owners.