CraftNote Reviews: Is It Legit?

CraftNote: Smart AI Note Taker
CraftNote: Smart AI Note Taker
Joyolabs Dijital Hizmetler Anonim Sirketi

Customer Experience

Positive experience54.1% of reviews
Neutral2.7% of reviews
Negative experience43.2% of reviews

~ Based on 329 written reviews from the US App Store.

What users say about CraftNote

Is CraftNote Safe?

CraftNote: Smart AI Note Taker appears safe based on user ratings. AppsHunter Safety Score for CraftNote is 94/100.

This assessment is based on 4,945 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
2.9% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 4,941 App Store ratings for CraftNote.

Is CraftNote Legit?

CraftNote: Smart AI Note Taker appears to be a legitimate app. AppsHunter Legitimacy Score for CraftNote is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good Meeting Summarisation Tool

Very useful tool for recording meetings, turning the recording into a transcript, summary, and a list of action items. This has been invaluable for work as someone who will forget to take notes during meetings. It ensures that all action items are displayed, you can ask questions about what happened during the meeting to the chatbot and it will review the transcript and give (usually) correct answers. A few wonky transcription errors occasionally, especially with technical or business specific terms/acryonyms but great otherwise.
Show more

Response from developer

Glad the summaries, action items, and chatbot are keeping you covered during meetings. Technical terms and acronyms can definitely be tricky for the AI, and it is something we keep working to improve. We'd love to hear what else you use CraftNote for. Email us at support@craftnote.com.

Secretary, National Nuclear Commission

As an individual navigating hearing impairment in a demanding workplace, CraftNote has proven to be an indispensable asset. It fundamentally transforms my meeting experience by ensuring seamless comprehension and comprehensive information capture in real time. Rather than struggling to piece together spoken discourse, I am now able to assimilate every critical nuance, action item, and strategic decision without deficit.

The positive impact extends far beyond my personal workflow. By eliminating communication gaps and reducing the burden of manual, fragmented note-taking, CraftNote has substantially elevated productivity, alignment, and collaborative efficiency across our entire organization. It is not merely an assistive convenience; it is a vital enterprise utility that fosters genuine workplace inclusion and operational excellence
Show more

Response from developer

Hearing how CraftNote helps you navigate meetings and supports workplace inclusion means a lot to our team. Glad the real-time capture is making a real difference in your daily workflow. We would love to hear if there are other features that could make the app even more helpful for you. Please feel free to share your thoughts with us at support@craftnote.com.

Useless

It’s useless app

Response from developer

Hey there! Sorry to hear you found the app useless. CraftNote is designed to help transcribe and summarize voice notes, but it sounds like we missed the mark. If you ever have ideas on how we can improve or need anything, write us at support@craftnote.com.

The best app to transcribe

Have used several websites and apps, but always found errors in it. This one is perfect with just one but it’s bit expensive

Response from developer

Glad CraftNote is delivering the accuracy you missed in other tools. Running advanced AI models does come with recurring costs, but we try to keep the pricing as fair as possible. We'd love to hear what else you use it for. Email us at support@craftnote.com.

“Astounding app!!!!”

Better than my actual presentation with no significant errors.

GOL PE DE 3 DIAS GRATIS

Eles oferecem 3 dias gratuitos e 129,90 por mês depois desse período e quando vc aceita eles ja cobram os 129,90 e vc nao consegue cancelar e nem aceitam o reembolso! Mesmo solicitado na mesma gora sem autorização! NÃO CAIAM NESSE GOL PE

Response from developer

Olá! Sentimos muito pela frustração e confusão com a cobrança. O CraftNote tem uma versão gratuita e limitada, mas os recursos Pro exigem uma assinatura porque o processamento dos modelos avançados de transcrição de IA tem custos por uso. O período de teste gratuito está associado apenas ao plano anual. O plano mensal inicia a cobrança imediatamente, sem período de teste. A tela de pagamento da Apple mostra qual plano se aplica antes de você confirmar. A Apple é a comerciante registrada para todas as assinaturas do iOS. Nós não vemos, cobramos ou modificamos pagamentos diretamente, pois a Apple gerencia todo o faturamento. Escreva para nós em support@craftnote.com e analisaremos o seu caso.

Dishonest

Don’t use

Terrible summaries and now questionable transcription

So, I thought this was decent tool within its class of tools. It is not. It will make up random words but I cannot state where it got that word form (a word not mentioned anywhere else within this program). It even labels the note wrong. It has the context wrong, not the first time many times. I’ve now hit breaking point. Now hopefully the app works fine for everyone else, it is not working for me. I strangely expect transcription to be accurate not to fit in random words or concepts. I strangely expect the summary to be on topic not something completely wrong and backwards. This seemed like a good app. But like so many, it cannot handle being accurate. (Not a template issue, it doesn’t like or hold to them either, especially when I’ve already tried to manage my own to assist and it failed that also.)
Show more

Response from developer

Hey there. It is incredibly frustrating when transcriptions and summaries miss the mark, especially when you have tried adjusting templates to make it work. While transcription quality depends on audio clarity, the AI should not be making up random words or getting the context backwards. We are constantly updating the models in CraftNote to improve accuracy, but it sounds like we failed you here. We'd really like to look into this. Please reach us at support@craftnote.com so we can investigate.

5

Best

Tudo posso naquele que me fortalece!

Ótimo

Response from developer

Obrigado pela ótima avaliação! Ficamos felizes que o CraftNote esteja ajudando no seu dia a dia. Se você tiver ideias ou precisar de algo, escreva para nós em support@craftnote.com.

Gratuit mais 3 jours !

Pourquoi afficher gratuit sans préciser que la gratuité est de 3 jours ?😡

Response from developer

Bonjour ! Nous comprenons votre frustration lorsque les tarifs d'une application ne semblent pas clairs. CraftNote propose une version gratuite et limitée que vous pouvez utiliser sans payer. Les fonctionnalités avancées nécessitent un abonnement car l'utilisation des modèles de transcription IA génère des coûts à chaque usage. Tout essai gratuit est facultatif et géré entièrement par Apple. Si quelque chose vous a semblé confus ou trompeur, nous apprécierions beaucoup votre retour à support@craftnote.com.

So Useful!

I have found this app incredibly useful to record and analyze the conversations without scrambling for multiple notes!

Support meldet sich nicht!!! Notizen weg!!!

Nach dem Verknüpfen des Kontos sind alle Notizen aus meinen beruflichen Zusammenfassung verschwunden. 😳🙈
Trotz mehrmaliger Anfrage des Supports,habe ich in den letzten zwei Wochen keine Antwort bekommen. 😡
Ich benötige dringend diese Notizen wieder, bei beruflicher Nutzung dieser App.
Solche Sachen können passieren, jedoch müssen im Support schnellstmöglich korrigiert werden.
Ansonsten kann ich von einer beruflichen Nutzung nur dringend abraten!!!!☝🏻
Show more

Response from developer

Hallo, es tut uns sehr leid zu hören, dass deine Notizen verschwunden sind und du keine Rückmeldung erhalten hast. Das entspricht absolut nicht unserem Standard, besonders wenn du CraftNote beruflich nutzt. Beim Verknüpfen von Konten kann es vorkommen, dass Notizen in einer anderen Login-Sitzung landen, anstatt gelöscht zu werden. Wir möchten deine Notizen unbedingt finden und prüfen, warum deine bisherigen Nachrichten uns nicht erreicht haben. Wir möchten uns das sehr gerne ansehen. Bitte kontaktiere uns unter support@craftnote.com, damit wir das untersuchen können.

Em teste

Boas promessas e aplicações

Response from developer

Que bom que está achando o CraftNote útil em seus testes. O que falta para a quinta estrela? Conte para a gente em support@craftnote.com.

Cuidado a todos GOLPE

O aplicativo te permite o teste gratuito mas depois que acaba ele gera uma fatura de 350 reais ANUAL, sem a autorização do usuário e sem reembolso, HORRIVEL, GOLPE CUIDADO A TODOS!!
Quero meu dinheiro de volta!!!

Response from developer

Olá. Entendemos a frustração de receber uma cobrança inesperada em sua conta. O teste gratuito de 7 dias do CraftNote é associado ao plano anual e é convertido automaticamente em uma assinatura paga, a menos que seja cancelado. A Apple é a comerciante oficial de todas as assinaturas do iOS. Nós não visualizamos, cobramos ou modificamos pagamentos diretamente, pois a Apple gerencia todo o faturamento. Se algo pareceu confuso ou enganoso, nós realmente agradeceríamos seu feedback em support@craftnote.com.

Promised a reminder before trial ended but never received one.

I signed up for the free trial, the app advertised that I would receive a notification two days before it ended and that notification never came. So then, I was unexpectedly charged for an entire year’s subscription. I requested a refund on the same day I was charged, but Apple refused it. I feel misled. I relied on the advertised reminder to decide whether to continue my subscription, and I was never given that opportunity. If you advertise a reminder before charging customers, you should actually deliver it. Very disappointing experience.
Show more

Response from developer

Hey there. Really sorry to hear you had this experience with the trial reminder and the unexpected charge. Apple is the merchant of record for all iOS subscriptions. We do not see, charge, or modify payments directly, as Apple handles all billing. The trial reminder notifications are managed through Apple's system, but we will look into why it did not reach you. Write to us at support@craftnote.com and we'll look into your case.

Good Note Taker

Team responded when some notes disappeared. AI is new and not perfect but this is a good start.

Response from developer

Glad we could help get those notes sorted, and appreciate your realistic take on AI transcription. We keep working to make it better every day. We'd love to hear what else you use CraftNote for. Email us at support@craftnote.com.

Muito bom

Amei

Response from developer

Que bom que está gostando do CraftNote! Muito obrigado pelo feedback. Se tiver ideias ou precisar de algo, escreva para nós em support@craftnote.com.

Compte rendu de réunion

Impeccable mais restitution tardive

Response from developer

Ravis que CraftNote ait été impeccable pour votre compte rendu de réunion. Le traitement peut parfois prendre un peu plus de temps selon la longueur de l'audio, mais nous visons toujours la rapidité. Nous aimerions comprendre ce qui a causé ce retard pour vous. Écrivez-nous à support@craftnote.com.

Seamless notes to AI

This tool works great for my note taking. It summarizes everything and allows me to process rather than just transcribing, which it also does. It has a minor glitch for a few days not connecting to my microphone and I was unable to replace it successfully so thankfully that was resolved.

Response from developer

Glad CraftNote is helping you process your thoughts instead of just transcribing. Also glad that microphone glitch got sorted out for you. We'd love to hear what else you use it for. Email us at support@craftnote.com.