CraftNote User Reviews

CraftNote: Smart AI Note Taker
CraftNote: Smart AI Note Taker
Joyolabs Dijital Hizmetler Anonim Sirketi

Customer Experience

Positive experience53.5% of reviews
Neutral3.3% of reviews
Negative experience43.2% of reviews

~ Based on 303 written reviews from the US App Store.

What users say

Is CraftNote Safe?

CraftNote: Smart AI Note Taker appears safe based on user ratings. AppsHunter Safety Score for CraftNote is 94/100.

This assessment is based on 4,406 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
3.2% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 4,406 App Store ratings for CraftNote.

Is CraftNote Legit?

CraftNote: Smart AI Note Taker appears to be a legitimate app. AppsHunter Legitimacy Score for CraftNote is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Accurate representation

Best and minute sound captures and analysis. Self explanatory reports meeting and discussion.

Response from developer

Glad the detailed sound capture and meeting reports are working well for your discussions. We'd love to hear what else you use CraftNote for. Email us at support@craftnote.com.

GREAT STUDY COMPANION

I am in my Junior year of my Bachelor’s in Social Work. I cannot express what a difference CraftNote has made in my educational journey. I am super excited to continue you grow with the help of this app.

Review

Excellent app

Response from developer

Thanks for the kind words about CraftNote. If you ever have ideas or need anything, write us at support@craftnote.com.

Trop curieux

Demande trop d’informations personnelles alors qu’on veut juste une application de mémo vocal…

Response from developer

Bonjour ! Désolés si les questions au démarrage vous ont semblé de trop. Nous demandons quelques informations pour personnaliser l'expérience, notamment pour configurer la transcription par IA. CraftNote propose des fonctionnalités avancées bien au-delà d'un simple mémo vocal, mais nous comprenons tout à fait votre remarque. Si vous souhaitez partager vos suggestions pour simplifier cette étape, nous serions ravis d'échanger avec vous à support@craftnote.com. Bonne journée !

Cancelamento não efetivado e cobrança indevida

Baixei o CraftNote e iniciei o período gratuito. Após poucos minutos, constatei que a solução não atendia ao que procurava e realizei e confirmei o cancelamento dentro do próprio aplicativo. Porém, em 01/08/2026, fui surpreendido com a cobrança de R$ 349,90 pela assinatura anual. Não utilizei a assinatura. Solicito reembolso e peço também que o desenvolvedor dê a devida atenção ao ocorrido e apure por que o cancelamento confirmado dentro do aplicativo não foi efetivado, evitando que situações como essa voltem a ocorrer.
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Response from developer

Olá. Lamentamos muito pela cobrança inesperada e pela frustração que isso causou. A Apple é a comerciante registrada para todas as assinaturas do iOS. Nós não visualizamos, cobramos, reembolsamos ou modificamos pagamentos diretamente, pois a Apple gerencia tudo. Como não podemos emitir reembolsos por conta própria, você precisará solicitar diretamente através da Apple em https://reportaproblem.apple.com/. Em relação ao cancelamento, as assinaturas do iOS devem ser gerenciadas e canceladas diretamente nas configurações do seu ID Apple, já que os aplicativos não podem processar cancelamentos por si mesmos. Vamos verificar nosso link de configurações no aplicativo para garantir que ele esteja direcionando os usuários para a página correta da Apple. Se algo não ficou claro, agradeceríamos muito o seu feedback em support@craftnote.com.

Instructif

Passionnant

Response from developer

Merci pour ce retour. Ravis de voir que vous trouvez CraftNote fascinant à utiliser. Si vous avez des idées ou besoin d'aide à l'avenir, écrivez-nous à support@craftnote.com.

Feel cheated

Not a review of the product as won’t be using. But feel cheated as was lured in by a 3 day free trial, and ended up paying the whole monthly subscription fee in the spot. Not impressed

Response from developer

Hey there. We are really sorry to hear this and understand why that would be frustrating. The 3-day free trial is optional, provided by Apple, and clearly shown on their payment screen before confirming. Please note that if you previously used the free trial, Apple starts the paid subscription immediately upon re-subscribing. This is Apple's policy, and we cannot bypass it. Since Apple is the merchant of record for all iOS subscriptions, we do not see, charge, refund, or modify payments directly. To request a refund, please visit https://reportaproblem.apple.com/ as Apple handles and decides on all refund requests. If anything felt unclear or misleading, we'd really appreciate your feedback at support@craftnote.com.

Excellent app

Just try it.

Wasted 5 minutes before asking me to pay

Let people know this is a paid-only product before your million setup prompts.

Edit: The developer claims in their reply to this review that there is a limited free edition, but there was no way to bypass the pop-up that demanded me to buy PRO. I looked in every corner for an X and I looked closely for any fine print saying to exit. None.
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‘Upload Failed’

constantly failing when trying to upload an existing voice memo, tapping retry just leads to the same error message

Response from developer

Hey there! We had a very brief outage at the time of review. No data was lost and the issue was fixed within about an hour. I think you ran into this issue. Please reach out to us at support@craftnote.com if you have any remaining issues.

Resourceful

Highly recommended app to use to take notes

Scammed me

I signed up for free trial and got charged for a month instead!!!!

Response from developer

Hey there. We are really sorry for the frustration with this charge, and we want to help clarify what happened. We definitely offer free trial for annual subscriptions but we don't yet offer trials for monthly subscriptions. If anything felt unclear or if you need further help, please feel free to reach out at support@craftnote.com.

Very expensive

Only after the first audio recording the app reveals you can’t do anything without paying. Terrible

Response from developer

Hey there. Sorry for the frustration and that the payment options felt unexpected. CraftNote does have a free, limited version you can use without paying. Pro features require a subscription because running advanced AI transcription models costs per-use. We depend on user payments to keep developing the app. If the limits or pricing details felt unclear, we'd really appreciate your feedback at support@craftnote.com.

It REALLY Works!

I’m a teacher and small business owner, and it helps me review and understand information in long videos that I have to watch, it helps me make sense of my own thoughts just by dictating what’s on my mind, and it helps my wife with the weekly meetings for the board she is secretary for. She has to keep track of minutes and create and share summaries of what happened at the meetings. CraftNote has literally given us back hours of our day. You also have the option of making your summaries more or less in depth, so if it doesn’t have enough detailed information, you can ask it to create a more detailed one. It will also directly convert and send your summaries, in whatever format you like, through email, text, or many other options. In my honest opinion, it is more than worth the money!
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Response from developer

Glad CraftNote is saving both you and your wife hours of your day, from video reviews and dictation to board minutes. It is great to hear that the depth adjustments and export options fit your workflows so well. We'd love to hear what else you use it for. Email us at support@craftnote.com.

PROPAGANDA ENGANOSA

O app em teoria da opção de teste grátis por 3 dias. Estava em busca de um app que me atendesse com qualidade, porém o débito foi feito de forma instantânea em meu cartão e pra piorar, o app não atende aquilo que procuro.

Response from developer

Olá. Lamentamos muito saber que você foi cobrado imediatamente e que o aplicativo não atendeu às suas expectativas. O teste gratuito de 3 dias é gerenciado inteiramente pela Apple. Se você já usou um período de teste do CraftNote anteriormente, a Apple inicia a assinatura paga imediatamente ao assinar novamente, pois eles não permitem um segundo teste. Como a Apple é a comerciante oficial para todas as assinaturas do iOS, nós não temos acesso aos seus dados de cobrança e não podemos realizar reembolsos diretamente. Para solicitar um reembolso, acesse https://reportaproblem.apple.com/ onde a Apple processa essas decisões. Se algo pareceu confuso ou enganoso, nós realmente agradeceríamos o seu feedback em support@craftnote.com.

AMAZING tool!!!!!

Honestly, I don’t know how we conducted business in the past without it!!!! I am a senior level HR leader and I use this for everything !! My meetings with my boss, my direct report one on ones, when I interview candidates and to send myself “things to do” list!!! It’s absolutely amazing!!!!

Response from developer

Glad CraftNote is helping with your HR workflow, from candidate interviews to those quick to-do lists. We'd love to hear what else you use it for. Email us at support@craftnote.com. Have a wonderful day!

3 dias grátis de teste e houve cobrança!

Você faz o download com a afirmação de 3 dias grátis sendo possível o cancelamento antes do prazo para não gerar cobrança, mas a cobrança é gerada! Como resolver esse problema? Não quero pagar por algo prometido como teste grátis por 3 dias!

Response from developer

Olá! Lamentamos muito pela frustração com essa cobrança. A Apple gerencia todas as assinaturas do iOS. Nós não podemos ver, cobrar, reembolsar ou modificar pagamentos diretamente, pois a Apple cuida de tudo. Além disso, se você já usou o período de teste do CraftNote anteriormente, a política da Apple é iniciar a assinatura paga imediatamente ao assinar de novo. Para solicitar o reembolso, acesse a página oficial da Apple em https://reportaproblem.apple.com/, pois eles gerenciam todas as decisões de faturamento. Se algo pareceu confuso ou enganoso, gostaríamos muito de receber o seu feedback em support@craftnote.com.

love this

this app is really helpful. i use it for my ranting. i like to see it breakdown everything and how i’m feeling and it just makes it simpler to see the core issues. i do feel like the monthly subscription is a bit high which sucks because i like to rant in videos but you can only upload videos in pro or whatever. but i just use voice memo to rant now because i don’t need pro for that. but anyways, i love this app. i use it everytime i rant or just anything
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Gas engineer with a small team

Had for a couple
Of months now and wouldn’t be without it. I wish I remembered to turn it on before avery collect and staff conversation which usually becomes training to selling

Response from developer

Great to hear CraftNote has become essential for your team, especially for capturing those spontaneous staff and training conversations. It is easy to forget to hit record when a quick chat turns into a valuable lesson. We'd love to hear how else you and your team are using the app. Email us at support@craftnote.com.

Amazing Product

It serve fully and for founder role and I can fully rely on craft note to manage my day to day meetings and as well now I don’t need to watch my learning videos on YouTube; it simply summarises; so that I can be quick learner and move on to other important things. Keep up the good work.

Response from developer

Glad CraftNote supports your founder role, from managing daily meetings to summarizing YouTube videos. Saving time to focus on what matters is the goal. We'd love to hear what else you use it for. Email us at support+craftnote@joyolabs.com.