Faulty app?
I always have my caller ID set to private when I call people. However, I accidentally called the wrong number, and shortly afterwards that person called me back.
I’m confused about how they were able to call me back if my number was supposed to be hidden. Does this mean the private number setting didn’t work, or is there another way they could have seen or obtained my number?
I use the private number option specifically because I don’t want people I call to be able to see or call back my number, so I’d like to understand what may have happened.
Crazytel app and website is a bit faulty not going to lie…
I’m confused about how they were able to call me back if my number was supposed to be hidden. Does this mean the private number setting didn’t work, or is there another way they could have seen or obtained my number?
I use the private number option specifically because I don’t want people I call to be able to see or call back my number, so I’d like to understand what may have happened.
Crazytel app and website is a bit faulty not going to lie…
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Fine when it works, but it hasn’t been recently
Been using this service for a few years now, and was always pretty happy with it.
Most recently, however, it’s stopped working most of the time, giving me an “internal server error”.
Frustrating, if they can’t fix this over the coming days, i will have to look for an alternative instead.
Most recently, however, it’s stopped working most of the time, giving me an “internal server error”.
Frustrating, if they can’t fix this over the coming days, i will have to look for an alternative instead.
Annoying Bug
Add in a method to wipe the apps Badge alerts.
I have read all my txt messages, all their threads and swiped up and down with them all, in them all and the badge wont ever leave.
I like badges to know of messages I’ve missed but this is showing I’ve missed one without any further detail with it… driving me up the wall.
Please fix this… either recognise all messages read or allow us to wipe the status of it if nothing can be seen there.
Update 07/2026
Please for the love of GOD, PUT IN A MARK AS READ FEATURE, the permanently BOLD SMS’s from years ago is infuriating!!!
Fix your application please!!!
I have read all my txt messages, all their threads and swiped up and down with them all, in them all and the badge wont ever leave.
I like badges to know of messages I’ve missed but this is showing I’ve missed one without any further detail with it… driving me up the wall.
Please fix this… either recognise all messages read or allow us to wipe the status of it if nothing can be seen there.
Update 07/2026
Please for the love of GOD, PUT IN A MARK AS READ FEATURE, the permanently BOLD SMS’s from years ago is infuriating!!!
Fix your application please!!!
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False advertising
They say voicemail is included in your paid plan, but it turns out to be untrue. And they don't update their website when this issue is raised, nor will they provide any refunds. They won’t even let you do something as simple as blocking a spam caller.
Can’t log in
Error downloading external provisioning
Doesn’t work
Fails saying “error downloading external provisioning”
CRAZY EASY!
I rate this company highly. Everything is just so easy to setup. Well priced too. No messing around for hours configuring a PBX. Thank you! 👍🏼🙏🏼❤️
Fixed
Thankyou! Stability fixes ahoy and phone working again!
21 May 2025 update!
5/5 stars!!! <3
21 May 2025 update!
5/5 stars!!! <3
No longer works
The App no longer works with the latest update.
Broken
I just updated and it doesn’t work now. App freezes forever.
Excellent
Absolutely excellent. Allows me to have my “virtual business mobile” accessible. I can set to do not disturb on weekends.
Fantastic.
Fantastic.
Fantastic App
Fantastic App, excellent customer service!!
Only thing I would like to see is the ability to use a call blocker like you can with the iPhone phone App if possible to filter out spam. 😊
Only thing I would like to see is the ability to use a call blocker like you can with the iPhone phone App if possible to filter out spam. 😊
Ringer not loud enough
Have been using the app mostly for incoming calls on an iPhone 8. The ringer isn’t loud enough when compared to normal phone calls.
Great Value
Very good softphone for the low price you pay for a CrazyTel plan.
Only one account
Only allows to log in using only one SIP Trunk
Where to recieve message
I can’t find sms folder or a place to receive sms
Fantastic app
Fantastic app, great customer service and excellent value for money keep up the great work
