Excellent Video Quality, but Too Many Unusable Generations
I purchased the $199.99 plan, but about 90% of the videos generated for my brand have been unusable due to frequent pronunciation errors, totally unnatural scenes like a woman with three hands, and unexpected typos introduced by the AI. The biggest issue is that every failed generation still consumes credits, leaving me with very little usable content despite paying for the service.
I have already contacted customer support twice and have not received any response.
I would appreciate a prompt resolution, whether by restoring the credits lost to these failed generations, extending my subscription, or providing another fair solution. I truly hope the team improves this because the platform has great potential, but the current experience has been very frustrating.
Response from developer
Thank you for taking the time to write this — and we're sorry, especially that your support emails went unanswered. That's on us. We've since reviewed our support inbox process so that every message gets a human reply, fast. On quality: AI video still produces the occasional odd take — that's exactly why plans work on credits, so you can re-roll a scene instead of starting over. But your results clearly fell short of what most creators get out of Creatify, and we want to fix that personally. Please email support@pepr.online with your account email and mention this review — we'll go through your generation history together and make sure you get the value you paid for. Pronunciation and visual-glitch feedback like yours goes straight into our model evaluation set, so every report genuinely makes the next generation better.
Feels like a scam
Response from developer
Hi Dude4889, we’re truly sorry for the disappointing experience. We understand how frustrating it is to pay for a weekly plan, generate a video, and then feel that the result was not usable — especially if you were unable to continue editing or create a new one. This is not the experience we want Creatify users to have. Creatify is built around an agentic workflow designed to help users move smoothly from idea to script, storyboard, video generation, and editing. Your feedback shows that we still have work to do in making this workflow more reliable and easier to use. Please contact us at support@vo3.online with your account email and generation details. Our team will review what happened carefully and do our best to help you resolve it as quickly as possible. — Creatify App Team
RIP-OFF
Response from developer
Hi, we’re truly sorry for the frustrating experience. We understand how disappointing it feels when text or pronunciation issues affect the final result, especially if credits were used without a successful video being produced. Creatify is powered by advanced AI video generation technologies, including Veo, Sora, and our own agentic workflow systems, but generation quality can still vary depending on input text, pronunciation complexity, and model processing. That said, credits should not feel wasted when a video fails to generate properly. Please contact us through the app or email our support team with your account details and the failed generation information. We’ll review the issue, help recover any affected credits where applicable, and use your feedback to improve text accuracy, pronunciation, and video reliability. Thank you for letting us know — we’re sorry again for the inconvenience and appreciate the chance to make this right. The Creatify App Team
Charged during free trial
Response from developer
Hi, we’re sorry for the confusion. 🙏 Creatify AI App does not provide a free trial, so it seems there might have been a misunderstanding. If you have any further questions or need assistance, please feel free to reach out to our support team at support@vo3.online. We’re happy to help! — The Creatify App Team
Another Scam
The video quality was fine, but the product shown was completely wrong, and there was no way to fix or edit it. That made the video useless.
Charging for a trial but limiting users to one inaccurate, uneditable video is extremely disappointing and not worth the cost.
Feel free to hold your response. There is no reason other than take hardworking people’s money for this mess.
Response from developer
We’re truly sorry to hear about your experience. We understand how frustrating it is to pay, generate a video, and end up with a result that did not match your product and could not be meaningfully fixed afterward. Our plans are designed for different levels of usage, and higher-tier options are generally better suited for workflows that require more frequent testing, iteration, and creative flexibility. That said, we understand your disappointment here, because the bigger issue is that the output missed the mark and did not give you a practical way to recover from that result. Creatify is built on a fast-evolving AI video stack that combines advanced generative models such as Veo, Sora, and our own agentic workflow systems to help users create ad content quickly, but we know that speed only matters when the output is accurate and usable. Your feedback highlights an experience that fell short of that standard. We appreciate you taking the time to share this, and we’re sorry we let you down. The Creatify App Team
Trash
Response from developer
We’re sorry to hear this was your experience. We understand how disappointing it feels when the result doesn’t meet expectations, especially when you were hoping to create more with your plan. Our plans are designed for different levels of usage, and some options are better suited for lighter exploration while higher-tier plans are a better fit for more frequent or higher-volume creation. At the same time, we know that output quality matters just as much as access, and that’s an area we’re continuously working to improve. Creatify is built on an evolving multimodal video generation stack that combines frontier foundation models like Veo and Sora with our proprietary agentic creative workflow architecture. This enables a more sophisticated creation pipeline—one that can dynamically orchestrate concept development, scene construction, narrative alignment, and iterative optimization rather than treating video generation as a single-pass task. As this infrastructure continues to advance, we’re steadily raising the bar on output quality, creative control, and generation reliability. Thank you for the honest feedback. The Creatify App Team
Amazing
Response from developer
Thank you so much for your kind words and support! We’re thrilled to hear that you’re enjoying the paid version and that it stands out as the best video tool you’ve tried. Our team has been working hard to make video creation faster, smoother, and more powerful, so feedback like this truly means a lot to us. We’re excited to keep improving and bringing you even more. Thanks again for being part of it! The Creatify App Team
Gimmick
Response from developer
Hi there, Thank you for taking the time to share your feedback, and we’re sorry for the frustration. Our platform is built on top of advanced video generation models such as Veo and Sora, and we’ve also developed our own agentic video-creation workflow to manage the full process — from prompt understanding and scene planning to generation and final optimization — with the goal of delivering more stable and coherent results than simple one-step generation flows. Because of the compute intensity involved, our subscription plans are structured around different levels of usage and access. For users who want a more flexible and continuous creation experience, longer-term and higher-access plans generally provide better overall value. We understand that this experience felt disappointing, and we’re continuing to improve how plan expectations and usage details are communicated inside the product. If you have any questions about your subscription or would like help choosing the best plan for your workflow, please contact us at support@vo3.online. — The Creatify App Team