Não funciona
100% scam!!!!
Response from developer
Hi, I'm Mustafa. I’m truly sorry for the issues with our chat and the frustration this has caused. I want to personally help you with your refund and investigate these technical problems immediately. Please email me at mustafa@adcreative.ai so I can resolve this for you right away. I'm here to make this right!
Error for brand creation
Response from developer
Hi, I'm Mustafa. I’m sorry for the error you're facing during brand creation. This is not the experience we want for you, and I’d like to personally investigate why the app is getting stuck. Please email me at mustafa@adcreative.ai so I can fix this for you right away. I’m here to help!
Horrible service
That’s not the main thing…
The refund policy states that “We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform hasn’t been used”. They said the refund should take 10-12 business days to come through.
It’s now been about 3 months, I’ve sent over 5 emails, regarding the refund, and they just make a new excuse each time. I’ve spent hours and hours chasing up the refund, yet it’s still in process.
I would NOT recommend this service, although it sounds good from the surface, it’s not until it’s too late that you will realise how bad it is.
Wasted heaps of unnecessary time on this case.
Edit: I had the subscription through the web browser therefore it’s not an Apple problem, and emailed multiple support emails, and every person made a different excuse, and would quote a new time frame which was never met. Still very disappointed.
No one use these services unless you want your hard earned money stolen and months of time wasted.
Response from developer
Hi Sean, thanks for your feedback! We're truly sorry to hear about your experience. If you're referring to the mobile version, please note that all refunds for subscriptions made through the Apple App Store must be requested directly through Apple, as we don’t have control over their billing process. However, if this is related to a web subscription, please reach out to us at contact@adcreative.ai or contact viktoriia@adcreative.ai directly. We'll gladly take a look at your account and do our best to resolve the issue for you. We'd really appreciate the chance to make things right.🙌
Ruim
Response from developer
Hi, I'm Mustafa. I’m sorry to hear that the app isn't working for you. I want to personally investigate this issue and get it fixed right away. Please email me at mustafa@adcreative.ai so I can assist you directly and get everything running smoothly for you. I’m here to help!
