AdCreative.ai Official User Reviews

Customer Experience

Positive experience42.3% of reviews
Neutral0.0% of reviews
Negative experience57.7% of reviews

~ Based on 26 written reviews from the US App Store.

Is AdCreative.ai Official Safe?

Not enough ratings yet to assess AdCreative.ai Official.

Is AdCreative.ai Official Legit?

AdCreative.ai Official: AI Ads appears legitimate, with a few gaps. AppsHunter Legitimacy Score for AdCreative.ai Official is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Não funciona

Não presta

100% scam!!!!

Nothing works and now their chat mysteriously does not work either. I have no way to contact these scammers to get my money back.

Response from developer

Hi, I'm Mustafa. I’m truly sorry for the issues with our chat and the frustration this has caused. I want to personally help you with your refund and investigate these technical problems immediately. Please email me at mustafa@adcreative.ai so I can resolve this for you right away. I'm here to make this right!

Error for brand creation

The app wouldn’t create anything after the logo colors screen. It kept giving me an error and wouldn’t proceed. It’s useless if it won’t work.

Response from developer

Hi, I'm Mustafa. I’m sorry for the error you're facing during brand creation. This is not the experience we want for you, and I’d like to personally investigate why the app is getting stuck. Please email me at mustafa@adcreative.ai so I can fix this for you right away. I’m here to help!

Horrible service

I signed up for a trial for the yearly plan, used it once and was absolutely disgusted, the results were as if you gave a 5-year-old kid a laptop, and got them to create it.

That’s not the main thing…
The refund policy states that “We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform hasn’t been used”. They said the refund should take 10-12 business days to come through.

It’s now been about 3 months, I’ve sent over 5 emails, regarding the refund, and they just make a new excuse each time. I’ve spent hours and hours chasing up the refund, yet it’s still in process.

I would NOT recommend this service, although it sounds good from the surface, it’s not until it’s too late that you will realise how bad it is.

Wasted heaps of unnecessary time on this case.

Edit: I had the subscription through the web browser therefore it’s not an Apple problem, and emailed multiple support emails, and every person made a different excuse, and would quote a new time frame which was never met. Still very disappointed.

No one use these services unless you want your hard earned money stolen and months of time wasted.
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Ruim

Ruim !! Não funciona

Response from developer

Hi, I'm Mustafa. I’m sorry to hear that the app isn't working for you. I want to personally investigate this issue and get it fixed right away. Please email me at mustafa@adcreative.ai so I can assist you directly and get everything running smoothly for you. I’m here to help!

Slow!!!!

Don’t even waste your time. You’ll spend more time waiting for anything to load vs getting work done.

Response from developer

Hi, I'm Mustafa. I’m sorry for the slow loading times you've experienced. Efficiency is key to our app, and I want to fix this for you personally. Please email me at mustafa@adcreative.ai so I can investigate what's causing the delay on your account and get things running smoothly for you. I'm here to help!

Not on point

Images and videos are way off than what the prompt is instructing. When asked support they said you just have to keep doing trial and error.

Response from developer

Hi, I'm Mustafa. I’m sorry you were told to just use trial and error—that’s not the support we aim to provide. I want to personally help you get more accurate results from your prompts. Please email me at mustafa@adcreative.ai so I can assist you directly and improve your experience. I'm here to help!

Sooo bad

The problèm is that the publicity you make is not dowloud on your video

Response from developer

Hi, I'm Mustafa. I’m sorry to hear you're having trouble downloading your generated assets. I want to look into this technical issue personally and get it fixed for you. Please email me at mustafa@adcreative.ai so we can resolve this right away. I’m here to help!

Great time saving product

Using AdCreative has savefd me so much time for my business, allowing me to focus on more important projects. It’s also been super helpful in instances when I am lacking in creative inspiration. Big shout out to the support team too 🤍

Horrible service

I signed up for a trial for the yearly plan, used it once and was absolutely disgusted, the results were as if you gave a 5-year-old kid a laptop, and got them to create it.

That’s not the main thing…
The refund policy states that “We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform hasn’t been used”. They said the refund should take 10-12 business days to come through.

It’s now been about 3 months, I’ve sent over 5 emails, regarding the refund, and they just make a new excuse each time. I’ve spent hours and hours chasing up the refund, yet it’s still in process.

I would NOT recommend this service, although it sounds good from the surface, it’s not until it’s too late that you will realise how bad it is.

Wasted heaps of unnecessary time on this case.
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Nice mobile feature

I like that I can now edit on the go or even take photo of product from phone to create ads

Response from developer

Thanks a lot! We're so glad the mobile features are working well for you. Being able to build ads straight from your phone is exactly the kind of flexibility we hoped to offer! 🙌

Cool addition

Great addition for AdCreative! Nice to take photos and create designs from the same device.

Response from developer

Glad to hear it's been useful for you! Thanks for sharing your experience 😊

Best company in adcreative industry professional

This company is the best adcreative in the market

Great workflow extension

AdCreative.ai‘s mobile app works like a charm while enhancing workflow for mobile ad generation creativity.

Response from developer

Thanks so much for the great review! We're happy to hear the mobile app is helping streamline your creative workflow. Keep creating awesome ads! 🚀

A great help in everything visual marketing

Adcreative is one of the gems out there.
But it’s not for everyone.

It’s for you, if you regularly want to get attention on a product, a service, an event… and do it fast in high quality.

It’s for me because I do

I use it on the web. Great to have it now as an app.

That makes it even easier for me.
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Response from developer

Thank you so much for being with us! We're really glad to hear that longtime web users like you are enjoying the app too. It means a lot! 😊

Love This App! Super Handy for Marketers!

Absolutely love how this app works with the browser version! It’s smooth, quick, and let’s me create or tweak ads anytime, anywhere. The AI ideas are spot-on, and syncing between devices makes life so much easier. Perfect for when inspiration hits on the go!

Response from developer

Thanks so much for the awesome review! We're really happy to hear the app is making your workflow smoother and more flexible. It's great to know you're enjoying how everything syncs between browser and mobile! 🙌

Just upped our game !

Finally! One of my teams favorite online tool is now an app. We can capture in our phone and develop and post campaigns all within the smartphone app. Bravo! As a radio station this gives the power to our team in the field to promote and create revenue opportunities while things are happening at events, concerts and live broadcasts.
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HUGE TIME SAVER

Honestly saves me so much time. Super easy to use!

Response from developer

Thank you so much for the amazing feedback, Viktoriique! 🙌 We're thrilled to hear AdCreative.ai is helping you save time and making your workflow easier. You've made our day! 💜

Amazing application

This app is a great extension from the browser! Love the features and super easy to use :)

Response from developer

Thanks a lot for the kind words! We're so glad you're finding the app a smooth extension of the browser version, and we love hearing it's easy to use 😊

Great workflow

Amazing for my e-commerce store.

I would love to see more feature for DOOH

Response from developer

Thanks so much for the great feedback! We're really happy to hear it's helping your e-commerce store. We love hearing suggestions like this and will definitely keep working to bring more features that support your goals! 🚀