Não funciona
100% scam!!!!
Response from developer
Hi, I'm Mustafa. I’m truly sorry for the issues with our chat and the frustration this has caused. I want to personally help you with your refund and investigate these technical problems immediately. Please email me at mustafa@adcreative.ai so I can resolve this for you right away. I'm here to make this right!
Error for brand creation
Response from developer
Hi, I'm Mustafa. I’m sorry for the error you're facing during brand creation. This is not the experience we want for you, and I’d like to personally investigate why the app is getting stuck. Please email me at mustafa@adcreative.ai so I can fix this for you right away. I’m here to help!
Horrible service
That’s not the main thing…
The refund policy states that “We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform hasn’t been used”. They said the refund should take 10-12 business days to come through.
It’s now been about 3 months, I’ve sent over 5 emails, regarding the refund, and they just make a new excuse each time. I’ve spent hours and hours chasing up the refund, yet it’s still in process.
I would NOT recommend this service, although it sounds good from the surface, it’s not until it’s too late that you will realise how bad it is.
Wasted heaps of unnecessary time on this case.
Edit: I had the subscription through the web browser therefore it’s not an Apple problem, and emailed multiple support emails, and every person made a different excuse, and would quote a new time frame which was never met. Still very disappointed.
No one use these services unless you want your hard earned money stolen and months of time wasted.
Response from developer
Hi Sean, thanks for your feedback! We're truly sorry to hear about your experience. If you're referring to the mobile version, please note that all refunds for subscriptions made through the Apple App Store must be requested directly through Apple, as we don’t have control over their billing process. However, if this is related to a web subscription, please reach out to us at contact@adcreative.ai or contact viktoriia@adcreative.ai directly. We'll gladly take a look at your account and do our best to resolve the issue for you. We'd really appreciate the chance to make things right.🙌
Ruim
Response from developer
Hi, I'm Mustafa. I’m sorry to hear that the app isn't working for you. I want to personally investigate this issue and get it fixed right away. Please email me at mustafa@adcreative.ai so I can assist you directly and get everything running smoothly for you. I’m here to help!
Slow!!!!
Response from developer
Hi, I'm Mustafa. I’m sorry for the slow loading times you've experienced. Efficiency is key to our app, and I want to fix this for you personally. Please email me at mustafa@adcreative.ai so I can investigate what's causing the delay on your account and get things running smoothly for you. I'm here to help!
Not on point
Response from developer
Hi, I'm Mustafa. I’m sorry you were told to just use trial and error—that’s not the support we aim to provide. I want to personally help you get more accurate results from your prompts. Please email me at mustafa@adcreative.ai so I can assist you directly and improve your experience. I'm here to help!
Sooo bad
Response from developer
Hi, I'm Mustafa. I’m sorry to hear you're having trouble downloading your generated assets. I want to look into this technical issue personally and get it fixed for you. Please email me at mustafa@adcreative.ai so we can resolve this right away. I’m here to help!
Great time saving product
Response from developer
Thank you so much, Anna! We're thrilled to hear that AdCreative has been such a time-saver and creative boost for your business. 😊 Huge thanks for the kind words about our support team, too. They’ll be so happy to hear this! Wishing you continued success with all your projects! 💪✨
Totally garbage
Response from developer
Hi Safa, we're really sorry to hear that you had a bad experience with the app. We'd love to better understand what went wrong so we can help or improve things moving forward. Please feel free to reach out to us directly at contact@adcreative.ai. We're here and happy to assist! 🙌
Horrible service
That’s not the main thing…
The refund policy states that “We offer refunds within 7 days for monthly plans and 30 days for yearly plans, provided the platform hasn’t been used”. They said the refund should take 10-12 business days to come through.
It’s now been about 3 months, I’ve sent over 5 emails, regarding the refund, and they just make a new excuse each time. I’ve spent hours and hours chasing up the refund, yet it’s still in process.
I would NOT recommend this service, although it sounds good from the surface, it’s not until it’s too late that you will realise how bad it is.
Wasted heaps of unnecessary time on this case.
Nice mobile feature
Response from developer
Thanks a lot! We're so glad the mobile features are working well for you. Being able to build ads straight from your phone is exactly the kind of flexibility we hoped to offer! 🙌
Cool addition
Response from developer
Glad to hear it's been useful for you! Thanks for sharing your experience 😊
Best company in adcreative industry professional
Great workflow extension
Response from developer
Thanks so much for the great review! We're happy to hear the mobile app is helping streamline your creative workflow. Keep creating awesome ads! 🚀
A great help in everything visual marketing
But it’s not for everyone.
It’s for you, if you regularly want to get attention on a product, a service, an event… and do it fast in high quality.
It’s for me because I do
I use it on the web. Great to have it now as an app.
That makes it even easier for me.
Response from developer
Thank you so much for being with us! We're really glad to hear that longtime web users like you are enjoying the app too. It means a lot! 😊
Love This App! Super Handy for Marketers!
Response from developer
Thanks so much for the awesome review! We're really happy to hear the app is making your workflow smoother and more flexible. It's great to know you're enjoying how everything syncs between browser and mobile! 🙌
Just upped our game !
Response from developer
This is amazing to hear! We're thrilled the app is helping your team stay creative and responsive while on the go. Thanks for sharing how you're using it out in the field! 🎙️🙌
HUGE TIME SAVER
Response from developer
Thank you so much for the amazing feedback, Viktoriique! 🙌 We're thrilled to hear AdCreative.ai is helping you save time and making your workflow easier. You've made our day! 💜
Amazing application
Response from developer
Thanks a lot for the kind words! We're so glad you're finding the app a smooth extension of the browser version, and we love hearing it's easy to use 😊
