Creative User Reviews

Creative
Creative
Creative Labs Pte. Ltd.

Customer Experience

Positive experience12.2% of reviews
Neutral5.4% of reviews
Negative experience82.3% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is Creative Safe?

Creative has mixed safety signals based on user ratings. AppsHunter Safety Score for Creative is 54/100.

This assessment is based on 34 user ratings, with an App Store average of 2.2/5.

Safety Analysis

29.4% of ratings point to a safe experience
5.9% of ratings suggest some concerns
64.7% of ratings point to a risky experience

~ Based on 34 App Store ratings for Creative.

Is Creative Legit?

Creative appears to be a legitimate app. AppsHunter Legitimacy Score for Creative is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Software seems worthless

The app does not detect speakers that have been plugged in and when connected to my Google Account to try to add a device to see if it works that way, none of the dropdown menus seem to be scrollable, so I cannot even select my correct country of residence or device

Worthless

Crashes immediately when my Katana V2 soundbar is connected.

does not work with Creative's T20 or T60 speakers

sadly not on their list of supported devices , should you wish to tweak EQ settings .

Disappointed in APP

Does nothing but change lights.

Great app for accompanying speakers

Not sure why this app has such low ratings…downloaded it to set the RGB on my Pebble X Plus and it works flawlessly

Does not work

It does not work. We got Creative Pebble X Plus. When we launch the app it does not connect to the speaker neither through the USB - C cable nor via bluetooth. Bad app. Vibe code a better one.

No option for pebble pro

Download because it was supposed to make setting up easy but it failed at the fist hurdle, does not support Pebble Pro

Literally does nothing on MacOS

Doesn’t detect the SoundBlaster X1 on my MacBook Pro 2019 running 15.7.2…can’t even register the product. Totally useless. I don’t have a Windows PC so I can’t even EQ this thing which is why I got it in the first place. Now it’s just trash. Why say in the instructions that it works on Mac and have a Mac app if it does nothing?
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Doesn’t do anything

I have the Pebble X speakers connected to my computer via the USB-C connection. When I launch this app it just says “Connect your Creative devices to experience the Creative App”. It doesn’t detect my connected speakers and there are no buttons or anything to make it scan for devices. This app is worthless. I only downloaded the app to see if I could get left/right balance control and mic input from my headphones through the port on my speaker. All this is supposed to work according to Creative’s website. It doesn’t, their Mac support is terrible. Beware!
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Excellent TWS earbuds

Outstanding sound quality from Creative Aurvana Ace 2 TWS earbuds by with exceptional MEMS drivers. “Editors Choice” by Soundguys.

App works smoothly with the earbuds where there is option to customise EQ and switch ANC or Ambient Mode on or off.

Highly recommend TWS earbuds.

Disappointing

Just added a pair of Pebble Pro speakers to my MAC. Can’t find the speakers in the desktop app or the iPhone app. Totally frustrating experience. These speakers have a great reputation but the app support is a total stain on the reputation of Creative. Wouldn’t seek their products again. Try harder guys,
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Won’t connect

Doesn’t work. Doesn’t connect to creative device

Sound Blaster GS5

Esta aplicación no vale para la barra de sonido SB GS5, pero viendo que la app para movil ya ni funciona supongo que no valdrá para ninguna barra. El peor desarrollo de aplicaciones que he visto en mucho tiempo tanto para Mac como para iOS. Por ahora 80 euros para una barra que suena genial pero que el soporte que da Creative es nulo y las aplicaciones son peor aun…
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Doesn’t work

Unfortunately the app won’t connect to any of my Creative devices. Please fix.

ma... gli sviluppatori?

purtoppo vedo che l'app è stata recensita diversi anni addietro da altri utenti ma lo spunto per migliorarla non si è acceso. Anche io riprendo il tema ,ma non per dire che non funziona,ma per dire che cito testualemte da vs mail:
" Desideriamo informarla che purtroppo questo modello altoparlanti è compatibile solo con la versione Windows dell'applicazione Creative App (versione desktop).
Inoltre se desidera usare la versione desktop, su Windows, deve connettere gli altoparlanti via connessione USB per poter permettere al software di vedere il prodotto - se li connette via Bluetooth, il software non li riconoscerà." fine citazione.
In un mondo dove IOs è altrettanto diffuso quanto windows non si può lasciare un app che gira solo su quest'ultimo, non ha senso trovarla su App Store e vedere che è di una mediocrità disarmante rispetto a windows. Per questo dopo averla provata su macbook e aver visto come gira su win dò una stella e spero, anche se non credo, che questo possa mettere la giusta voglia agli sviluppatori di lavorarci sopra.
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Old Version

Recent one is v. 1.7.6 Build 4 . find it at creative web > support

Very poor support

Very poor support in katana v2x. The subwoofer is constantly humming and you can't hear the clarity of the performers singing. at any settings. I am very disappointed with this purchase, which is also very expensive. I do not recommend

Application pleine de bug

Fonctionne avec la GC7, mais avec beaucoup de bug : Plantage récurent; impossibilité de sauvegarder réellement les paramètres de l’équaliseur; la plus part du temps, le réglage des options ne fonctionnes tout simplement pas et acune mise à jour de correction de bug depuis 4 ans… Bref déçu de Creative qui n’a plus l’air de ce qu’il était dans les années 2000-2010.
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BTW6 지원해주세요!!

앱지원되면 제품이 훨씬 많이 팔릴 거 같은데. 맨날 하는 일이라 어렵지 않게 할 수 있을 거 같은데….

Completely worthless

If I could give this zero stars, I would. I have no idea what the purpose of this app even is. It doesn’t even recognize my connected speakers. And it’s nearly as bad on Android.