they just want you to buy newer products
i have these lights for 6 years and every update draws them down to where it impossible to connect and now with the latest update i can find a custom light to settle the mood that i want. Honestly i give up trying to work the app. Im very tech savy and it impossible to reset and connect it. I would never buy a product from them ever again
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We love our Nanoleaf system!
We installed all the lights ourselves over a year ago and enjoy changing the color patterns each month. The Nanoleaf community has created thousands of color combinations oand we have the option of creating our own. Everything about Nanoleaf has been super and user friendly!!
Infuriating app and connection
I wanted to love my Nanoleaf setup, but I cannot recommend it to anyone. The hardware looks beautiful on the wall, but the user experience is ruined by the app.
Pairing the devices is a massive chore, and even after you get them set up, they constantly show up as "unreachable" or disconnected. I find myself factory-resetting my panels and repairing them constantly just to change a color.
The app interface itself is clunky, slow, and unintuitive. It feels like the software team completely gave up. If you want smart lighting that actually stays connected to your Wi-Fi and responds when you tap your screen, look elsewhere.
Pairing the devices is a massive chore, and even after you get them set up, they constantly show up as "unreachable" or disconnected. I find myself factory-resetting my panels and repairing them constantly just to change a color.
The app interface itself is clunky, slow, and unintuitive. It feels like the software team completely gave up. If you want smart lighting that actually stays connected to your Wi-Fi and responds when you tap your screen, look elsewhere.
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Just Keeps Getting Worse
I have several A12 bulbs. Each update just gets dramatically worse and less reliable. Neither this app nor Apple Home even recognize a couple of my bulbs anymore. Even worse, now when Adaptive Mode turns on, my bulbs have a horrific green tint to them. I am always having to manually adjust the color. Gone are the days of no-fuss automatic lighting or just being able to turn on a switch. Every time I turn on the lights I have to spend 5 minutes fiddling with an app. What a nightmare when you’re just trying to turn the lights on to see what you’re doing for something urgent. The fact that the apps have stopped communicating with some of my bulbs is simply unacceptable. It’s not convenient to have to bring the ladder in the house to delete and re-pair bulbs all the time. You pay a premium for a Nanoleaf product, which is supposed to be a great brand in this space, only to receive a sub-par user experience.
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KHIEM KHAC LE
I LOVE THE DESIGN.
