Nanoleaf User Reviews

Customer Experience

Positive experience17.3% of reviews
Neutral8.9% of reviews
Negative experience73.8% of reviews

~ Based on 1,366 written reviews from the US App Store.

What users say

Is Nanoleaf Safe?

Nanoleaf appears mostly safe based on user ratings. AppsHunter Safety Score for Nanoleaf is 84/100.

This assessment is based on 44,476 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
16.4% of ratings point to a risky experience

~ Based on 44,476 App Store ratings for Nanoleaf.

Is Nanoleaf Legit?

Nanoleaf appears to be a legitimate app. AppsHunter Legitimacy Score for Nanoleaf is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awful UX

This app is so baffling. It feels like it was designed to make the process as tedious and confusing as possible.

Poor Connection

App is not connecting to the device that well. It will error out when restarting the app. Also looses connection when trying to change colors. When on a color setting it will change to soft white. On a low brightness setting but on the app shows its full brightness. Not synced at all. Please fix!

Completely unresponsive after last update

No amount of unplugging my Nanoleaf shapes will work. The controller is unresponsive. I cannot reset. I cannot hard. Reset these lights are useless after the last update.

All controllers break eventually…

And they won’t help you!

Quite useful missing a few options.

Have two floor lamp now. I had to move one lost the connection. Had delete and setup again. Should be able to restore a connection. Does this mean if lose power have to redo? I have one on a 800W UPS. Bummer the other near my 1600W AV UPS. However it only an hour though just play at 0.5% max volume. Is my miniLED 8K TV power hog. Also Wish I could save an AI generated color. Am watching Lollapalooza 2026 so used word Lollapalooza is cool color pattern
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Works poorly

Recently purchased the A19 Wi-Fi smart bulb, and it works for the most part, but unfortunately I can’t invite my partner to have control on their phone as well, unless I purchase an Apple TV or HomePod? Looking online suggests nanoleaf should have a users setting in their app, but it does not, having to rely on additional Apple products is a huge scam
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Dumb lights

They work but it’s not smart lights , intuitive or helpful. Constantly having to re add lights that are installed in hard to reach places to get ambient lighting back

Resync product every 3 months

Tried to run these products as a cheaper alternative or other smart lights. Tried panels, bulbs, and a lamp 100% made by Nanoleaf. Constantly having to delete and re-add my devices. Don’t enter this eco system. Not worth the trouble.

App non-functional

The app is not functional, I wouldn’t recommend these lights to anyone. Every time I unplug them and plug them back in they start malfunctioning and showing random colours on the panels. Very difficult to use, I’d rather use those cheap bulb strip lights as they’re much easier.

Old version was better

Ever since the latest update, the app has become much slower. I preferred the old version! it was simple, straightforward and worked well. Now it takes forever to load and I can't even turn my lights on or off without it constantly buffering. The update made the app worse, not better. I'm starting to dislike using it.
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orientation lock portrait? c’mon now

it’s 2026 and you can’t figure out how to do landscape. disgraceful.

Használhatatlan Thread

Egyetlen áramszünet elegendő volt ahhoz, hogy a teljes Nanoleaf Essentials rendszerem gyakorlatilag használhatatlanná váljon. A Thread hálózat többi eszköze működik, csak a Nanoleaf termékek estek le a hálózatról. Az alkalmazás offline-nak mutatja őket, a HomeKit nem tudja vezérelni őket, az Eve szerint pedig elérhetetlenek. Egy okosotthon-eszköznek pontosan az ilyen hétköznapi eseményeket kellene kezelnie. Ehelyett hosszadalmas újraindításokkal, áramtalanításokkal és hibakereséssel kell foglalkozni. A termék funkciókban ígéretes, de a megbízhatósága számomra elfogadhatatlan. Nem tudom jó szívvel ajánlani.
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To many bugs

I have no clue how this app have 4.4 stars

Multiple difficulties in set up

Multiple attempts to update w/o success then finally get one to succeed. Unable to get string of lights to respond. Showing all white ! No themes load. Very frustrated/ these worked for Christmas but now seem useless.

Overpriced garbage

Absolute garbage. The app is terrible, took me days to get working (a few hours at a time). Then when I did get it working the app just isn’t easy to use. I do not recommend

Broken app

Terrible breaks all the time glitches with my device connecting saying wifi ain’t working when it is working so I have to do the whole reset part all over again.

Why can’t we create scenes anymore?

Why was the Seanne creator button removed?

Control view

In new control view i have to make double amount of clicks to do the same as before, change single color mode, the most used one

Worst ever

Worst ever I’m shocked Apple promotes this on there website. You have to wait in your bedroom a minute for it to establish a connection.. and my router is in the bedroom Netgear.. also have to delete the app every 3 months and reconnect reboot your router.. the pairing is a joke they give you like 5 seconds to establish a pair then you have to screw it in very fast.. the reboot is even more worse.. turn on off 3 seconds red light flashes. The light bulb works 2 years then complete throw out. Not worth buying or investing in.. get a different none app lightbulb these are garbage…
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Don’t Spend Money

Buyer beware - in short software and lighting features have been removed that were previously available.

App used to be great - they HAD many playlists and scenes available (made by Nanoleaf specifically).

None of these have been available for the past year or so. All the features and scenes they advertised and were PREVIOUSLY available are no longer able to be played/found.

Don’t waste your money they refuse to call or fix the issue. I was told via email today “We’ve opened a ticket for you... let’s get connected…. We have just released the newest Nanoleaf app, version 11.9.7. Please update to the latest version, and it should resolve the issue you are experiencing.”

Issues still remain, I feel like I’ve lost out on a lot of money buying these bulbs/shapes. It’s hilarious they included the request to get connected, they never respond and never have called me. All they’ve done is open tickets and close them randomly.
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