Multiple difficulties in set up
Multiple attempts to update w/o success then finally get one to succeed. Unable to get string of lights to respond. Showing all white ! No themes load. Very frustrated/ these worked for Christmas but now seem useless.
Overpriced garbage
Absolute garbage. The app is terrible, took me days to get working (a few hours at a time). Then when I did get it working the app just isn’t easy to use. I do not recommend
Broken app
Terrible breaks all the time glitches with my device connecting saying wifi ain’t working when it is working so I have to do the whole reset part all over again.
Why can’t we create scenes anymore?
Why was the Seanne creator button removed?
Worst ever
Worst ever I’m shocked Apple promotes this on there website. You have to wait in your bedroom a minute for it to establish a connection.. and my router is in the bedroom Netgear.. also have to delete the app every 3 months and reconnect reboot your router.. the pairing is a joke they give you like 5 seconds to establish a pair then you have to screw it in very fast.. the reboot is even more worse.. turn on off 3 seconds red light flashes. The light bulb works 2 years then complete throw out. Not worth buying or investing in.. get a different none app lightbulb these are garbage…
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Don’t Spend Money
Buyer beware - in short software and lighting features have been removed that were previously available.
App used to be great - they HAD many playlists and scenes available (made by Nanoleaf specifically).
None of these have been available for the past year or so. All the features and scenes they advertised and were PREVIOUSLY available are no longer able to be played/found.
Don’t waste your money they refuse to call or fix the issue. I was told via email today “We’ve opened a ticket for you... let’s get connected…. We have just released the newest Nanoleaf app, version 11.9.7. Please update to the latest version, and it should resolve the issue you are experiencing.”
Issues still remain, I feel like I’ve lost out on a lot of money buying these bulbs/shapes. It’s hilarious they included the request to get connected, they never respond and never have called me. All they’ve done is open tickets and close them randomly.
App used to be great - they HAD many playlists and scenes available (made by Nanoleaf specifically).
None of these have been available for the past year or so. All the features and scenes they advertised and were PREVIOUSLY available are no longer able to be played/found.
Don’t waste your money they refuse to call or fix the issue. I was told via email today “We’ve opened a ticket for you... let’s get connected…. We have just released the newest Nanoleaf app, version 11.9.7. Please update to the latest version, and it should resolve the issue you are experiencing.”
Issues still remain, I feel like I’ve lost out on a lot of money buying these bulbs/shapes. It’s hilarious they included the request to get connected, they never respond and never have called me. All they’ve done is open tickets and close them randomly.
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Buggy-keeps deleting my schedule
This app is really annoying to use, and I’ve set up a schedule multiple times and it works for a few months then they do something and it gets deleted 😡 it’s
really annoying to make the schedule too I
really annoying to make the schedule too I
Clunky
App not as intuitive as it used to be and just looks clunky. Devices continue to dropout
Starting to fail
Something has happened to the app in the last 3-5 months… it just has a mind of its own now. Lights change colours and setting on their own when they’re off. And this is after a disconnect/reconnect, etc. the app is just failing.
Some major bugs need to be worked out.
Some major bugs need to be worked out.
Worst thing I’ve ever bought
Literally do not waster your money thing is junk
Desconexión constante
Son demasiado malísimas en conexión con el wifi. Siempre están modo “actualizando” lo que no te permite ultilizar el producto cuando lo necesitas. No las recomiendo por nada. Te obliga a desenchufarla y volver a enchufar para que vuelva a modo “actualizar”. Malísimas!!!
have to forget device and reconnect every week
fix it
Nanoleft app
I have 6 Nanolights with connectivity issues. I am currently replacing them with newer bulbs hoping that Matter bulbs will improve the connectivity issues.
Good Product but the App is Horrendous
Product is great, lights are bright and work well with HomePod. Setup is smooth and relatively easy and fast. However the general experience of using the app is so bad I have taken off 3 stars for it. I wish I never had to open it. The tools to make it better are so accessible now, even a generic ai app would most likely be a significant improvement. The layout is not intuitive, the way information is presented is unhelpful, the way settings are accessed and changed is just infuriating. I came from having Phillips hue bulbs and these work much better with the Apple ecosystem, but the Phillips hue app (while not perfect) is light years ahead. Pleeeeeeease please please hire a designer, or fire your ux designer and find someone who knows what they are doing. You nailed everything else, but unfortunately this is the main interface that users have to deal with daily after initial setup and it suuuuuuuuuuuucks pleeeease fix it
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Update Broke the System
This morning, I received an additional six Nanoleaf essentials bulbs to add to my home. After updating the nanoleaf app, three of the new bulbs appeared to pair yet remained unresponsive to commands. Furthermore, two nanoleaf bulbs previously installed and working prior to the update ceased responding. Nor are any of the bulbs responding in the home app, including the two previously working units. Will be returning the nanoleaf bulbs and deleting the app. Great idea but simply doesn’t work and certainly doesn’t play well with others.
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Awful does not work
Awful does not work
Lights dim and change color by itself
I bought it because it was a brand recommended by Apple, but it was a complete disappointment. I will never buy anything from Apple again. The brand you recommended is terrible.
Not Happy
Not a nice setup and not good
Products vs App
This app is so bad it feels like a prank. Everything about it is bad. Update procedures. Device settings. Scenes/pallets are so difficult to make and share.
Latest update wrecked HomeKit
The last update 12.3.6 wrecked connection to HomeKit. 2 devices updated lost connection and won’t return. My 3rd one didn’t update and it’s fine. These products are just too touchy with HoneKit, not my first issue with these devices.
