AVOID
Garbage technology that does not work well with modern WiFi and the tech support is impossibly incompetent IF you are even able to get a response from them.
Nothing works
Bought the Nanoleaf outdoor lights in three types (permanent, string, festoon) because I remembered enjoying my experience when I had a tile setup but this app is entirely broken now and entire features don’t even work or lack buttons that should be there or have parts missing. This app is very broken, extremely unreliable, and I’m disappointed that I spent all the money on these lights but I can’t get my money back now because I spent the return window installing the permanent ones and also wasted my time on almost 400 feet of roofline.
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Demands unneeded invasive permissions
After a recent update, the app demands location permissions to add ANY device.
This means that I can no longer add devices that I’ve owned for YEARS (but had to delete and pair again because of faulty firmware that causes them to stop responding) without letting Nanoleaf harvest and re-sell my sensitive personal data (even though I’ve already paid for the devices).
In a sane world this type of bait-and-switch would be illegal but I guess the best I can do is to never purchase another Nanoleaf product and warn others like me to do the same.
This means that I can no longer add devices that I’ve owned for YEARS (but had to delete and pair again because of faulty firmware that causes them to stop responding) without letting Nanoleaf harvest and re-sell my sensitive personal data (even though I’ve already paid for the devices).
In a sane world this type of bait-and-switch would be illegal but I guess the best I can do is to never purchase another Nanoleaf product and warn others like me to do the same.
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Horrible products, useless app
Really horrible, unreliable products. When you have lights that you just need to work reliably, they really disappoint. Support just tells you to unpair and repair, taking days between replies. Stay far away
Privacy nightmare, buggy, and not user-focused. Support won’t help you either.
One of the worst products and apps I’ve ever used.
No Liquid Glass and landscape mode
Nuff said. Not a nice app on AppleOS
Dog water app
It’s by far the worst app I’ve ever had to use. Not even close by comparison. They also delete negative reviews. This is the second time I’ve had to leave this 1 star review
Terrible
How do you not know that your app is broken. Nothing works in home app for weeks must use your lights manually and you have no updates for months
App isn’t good
Firmware update wipes custom scenes.
Painfully Crash-tastic App
Lights are great but this app is so difficult and confusing to use.
Support is non existant
I finally gave up on this company. For the $, go with Govee or Hue. Their products work and if you need support, it’s there. The last 2 Holiday seasons the Nano lights would become unreliable and not connect but the support was even worse. Many nights I was walking outside to the lights to physically reset it so it would connect again. Not this year, went with another brand. They connect continuously and are reliable.
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Bad App
I love Nanoleaf, but I hate their app. It’s convoluted and not very intuitive.
Never connects properly
Was glitching a month after I got it
A terrible app
They cannot color matter and connect the Nanoleaf 4D scenes together with other Nanoleaf lamps - constantly disconnecting. For this money, Chinese products with taxes 10 times cheaper work more stably.
Nanoleaf
Amazing. Nobody seems to care about the invasive/abusive permissions just TO ADD a new device. why do you need wifi with precise location? why you need access to local network? once added, permissions can be denied again but that is not acceptable. seriously, most people don't care and just tap things mindlessly without a care in the world. not me. this is make or break. I won't recommend nanoleaf nor will I continue investing in your products. you need to respect privacy. creepy not knowing what data you're capturing.
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Keeps crashing
The app just keeps crashing for me all of a sudden.
Every Update Makes This App Worse ⭐ 1/5
This app is an absolute disaster. It’s buggy, unreliable, and somehow manages to get worse with practically every update.
Devices constantly appear offline despite being connected and functioning perfectly in Apple Home. Scenes randomly fail, the wrong scenes activate, devices require frequent restarts, and basic functions routinely stop working for no apparent reason.
The latest update has rendered ALL of my saved scenes unavailable across every device. Attempting to transfer scenes results in a “device unavailable” error, even though those same devices are online and responding normally in Apple Home. Every attempt to send a scene fails.
The app is painfully inconsistent, and updates seem to introduce more bugs than they resolve. It’s ridiculous that an app designed to control smart lighting requires this much troubleshooting just to perform its most basic functions.
To make matters worse, contacting support results in generic, seemingly AI-generated responses that offer little meaningful assistance.
Stop adding features and fix the app. Focus on stability, connectivity, and reliability. Users shouldn’t have to constantly fight with an app just to control their lights.
At this point, the Nanoleaf app is easily the most frustrating part of my entire smart home setup.
Devices constantly appear offline despite being connected and functioning perfectly in Apple Home. Scenes randomly fail, the wrong scenes activate, devices require frequent restarts, and basic functions routinely stop working for no apparent reason.
The latest update has rendered ALL of my saved scenes unavailable across every device. Attempting to transfer scenes results in a “device unavailable” error, even though those same devices are online and responding normally in Apple Home. Every attempt to send a scene fails.
The app is painfully inconsistent, and updates seem to introduce more bugs than they resolve. It’s ridiculous that an app designed to control smart lighting requires this much troubleshooting just to perform its most basic functions.
To make matters worse, contacting support results in generic, seemingly AI-generated responses that offer little meaningful assistance.
Stop adding features and fix the app. Focus on stability, connectivity, and reliability. Users shouldn’t have to constantly fight with an app just to control their lights.
At this point, the Nanoleaf app is easily the most frustrating part of my entire smart home setup.
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Last time for Nanoleaf purchase
The app rarely works right. Every time there’s an update, there’s a problem never resolved. Then there’s one after another of glitches added. They never put efforts into resolving the issues that been around for so long and new ones added.
The lights work very well but the app is so glitchy it is unbelievable the company just don’t care.
This is the last time I’d buy Nanoleaf.
The lights work very well but the app is so glitchy it is unbelievable the company just don’t care.
This is the last time I’d buy Nanoleaf.
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Pretty unreliable.
At least 3 or 4 times a week I either can’t turn my lights on or off. Half the community light programs don’t work. The app is designed poorly, several parts of the app don’t make sense. This is a weak system.
Can’t connect lights
My lights won’t even register as a thing and even when I put in the code nothing happens and I’ve done absolutely everything the instructions stated
