Riddled with Bugs on iPad
Can’t change a rooms look without the app changing the one below as well! Can’t move individual accessories in the glance view without another one moving as well! Eve room doesn’t show correct temperature! Can’t hide schedule or move it with Eve energy! No interest in solving these long term bugs!
Terrible product overall
The Eve products in general are overrated and incredibly unreliable.
I’m leaving this review here in part as a reflection of the poor app functionality but also about the poor physical products.
There is no way to contact the Support team so this appears to be the first point of contact.
Every time we go away, within a few days gradually one by one the Eve smart plugs start to loose communications with the AppleTV home hub.
Out of four devices now only one is working.
But if I look at my Meros smart plugs and lights, all twelve function perfectly, as expected.
The Eve devices just can’t be relied upon.
I’m leaving this review here in part as a reflection of the poor app functionality but also about the poor physical products.
There is no way to contact the Support team so this appears to be the first point of contact.
Every time we go away, within a few days gradually one by one the Eve smart plugs start to loose communications with the AppleTV home hub.
Out of four devices now only one is working.
But if I look at my Meros smart plugs and lights, all twelve function perfectly, as expected.
The Eve devices just can’t be relied upon.
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Very messy
This app is very messy. It’s hard to find what you want inside it.
Eve room still doesn’t update!
Eve room doesn’t update to the correct readings, even though the graph shows the right readings! Works in the Home app! Still no fix for hiding or rearranging ‘schedule’ with eve energy! Totally overpriced! Don’t understand why Apple promotes and sells it! Loads of better & cheaper options out there.
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Not useful to diagnose connection problems
We are completely disappointed in all of our Eve devices. Motion sensors and light switches consistently stop communicating every few days. The app is no help all for diagnosing the problems. The only solution is to reset devices, clear every remnant out of every Apple device, and start over. At least once a week. Unreliable devices, unhelpful company… the app doesn’t really matter anymore.
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