Credit Direct Mobile User Reviews

Top reviews

Terrible customer service

No customer service whatsoever

KUDOS

I am happy with the amount of data one can access on the app.

But I hope it gets better in future

Bug

For almost 2 months I have been unable to log in to the app, currently unable to access the tier 2 and the transaction history failed to load, unable to create a plan on fixed yield. I don't know if it happens to other but guys need to look into it. Thanks.

Worst App to ever exist on Apple Store

Remove this app from apple store. Nothing works in the app

Response from developer

Thanks for letting us know. That shouldn’t be happening. Please call 02014482225 or reach out to us on our social media platforms so our team can check what’s going on and help get it working for you. – BO

Issue

My I sent over 50800 to this app I haven’t received it I’m so tired I can’t wait till Monday FCMB won’t like me

Response from developer

Hi, thank you for sharing your feedback, and we understand your frustration. Our payments are usually successful within a few minutes. However, if this issue still persists, please feel free to place a call to us at 02014482225 so we can jump on it and make sure you're taken care of.

Credit direct

One of the most best wallet app for making payments!!

Response from developer

We're so glad you're with us! It's awesome to know the app is working for you.

Complain

This app is so worse

Response from developer

Hi, thank you for sharing your feedback, and we understand your frustration. The good news is we've made some major fixes to improve stability in our latest version. Could you please update your app and give it another try? If you experience further issue, kindly reach us on 02014482225 so we can assist you promptly. - BO

Nothing is working here

Everything have tried doing on this application has been giving error notification. I wanted to try it out because have had a very decent relationship with FCMB but credit Direct in my opinion seems bent on wrecking the good reputation of FCMB. Fix this house please .

Response from developer

Thank you for your feedback and we understand the frustration. The good news is we've made some major fixes to improve stability in our latest version. Could you please update your app and give it another try? if this issue still persists, please feel free to call us on 02014482225 so we can resolve this immediately. - BO

Pius

Very direct and simple to install, KYC And process fantastic well secured. Love it 🥰🌷

Still a work in progress but I have a high expectation for the App.

Still a work in progress but I have a high expectation for the App.

Response from developer

Thank you for your honest feedback! We appreciate your patience and trust. We're working hard to meet and exceed your expectations. Stay tuned for more updates. - BO

I love this app!

Seamless, easy to use!! All my needs in one app❤️❤️❤️